Knowledgeable sales staff. Process was painless. T...
Knowledgeable sales staff. Process was painless. There was no hard sell.
Knowledgeable sales staff. Process was painless. There was no hard sell.
Always a pleasure getting to work with this group! Big thank you shout out to David and Olivia who were a pleasure to work with!
I've had 3 pieces custom made by Marks. The first was my wedding band. The process was easy - we showed them what we were thinking, they made a wax mock up which we approved, and it was ready a few weeks later.
My husband then surprised me with a second, matching band for our 5 year anniversary. They were able to use the information from the first band so it was a complete surprise!
When we had our daughter earlier this year, I knew I wanted a custom birthstone piece to commemorate the occasion. I was able to design a beautiful ruby and diamond ring that I hope to one day pass down to her. The process was easy and the price was very reasonable for a custom ring.
I am and will be a lifelong Marks customer.
Very friendly and helpful! Did not feel pressured by them to buy anything
Jim went above and beyond to help me secure a last minute push present for my wife. They genuinely care about their customers and have earned my future business. I highly recommend!
I have bought all my jewelry at Mark's for about five years now, and I'll never go anywhere else. Phyllis is my go-to salesperson. She knows her stuff, gives great advice, and has never steered me wrong. I haven't been in a while, but now I feel like I need a ruby in my future! I can't wait , it's always a fabulous trip. I should mention that Jim designed the setting when I changed my engagement ring, and it is fantastic. No matter what I've needed they always come through!!
From start to finish, Cody and the team at Marks was first class and amazing to work with! The finished product event better than anticipated. Def come back for future purchases. Thanks!
What a great experience we had at Mark's! Trish was so knowledgeable and knew exactly what we wanted. Felt very taken care of as she provided us with exquisite customer service. The new place is beautiful. We'll definitely be back!!
Gerry Landsberg was wonderful and understood my needs. He really help me pick out beautiful rinds and found the perfect set for me! Gary, thank you for everything!
I m proud to say I ve been dealing with Marks Jewelers sine 1970 when they were in NJ. I was thrilled to death to find out they had a place right around the corner from my new home in North Wales. It was always a wonderful family business. The ring they just made me surpassed my expectations thanks to the wonderful help from Gerry Landsberg. He was so very nice and knowledgeable.
I had an amazing experience, everytime I went into the location everyone was very nice and truly helpful and did everything they could to make sure my boyfriend and I had a great experience.
Knowledgeable staff and no pressure sales. Will always use them for jewelry.
Thanks for the great service Scott. See you next time.
A beautiful and trustworthy jeweler. Visit Beth - she knows her stuff and is super helpful!!
Wow! Marks jewelers made me the most incredible necklace for such a reasonable price. Their customer service is second to none! Ask for a Hilary Cuff. She helped me design the necklace and knew exactly what I wanted-even better! Can not say enough incredible things about this wonderful company!
Mark s is by far the best jewelry store around!! Great selection and most importantly great staff! It s the only place I go to buy jewelry.
Jaclyn was the best!! It was so quick and I have a great gift for my friend!! Thank you so much.
As always, the staff was courteous and attentive. They understood the parameters of our prospective purchase and presented appropriate options without the pressure of the up-sale. We have gone to Marks for decades when we have been ready to make a jewelry purchase. We will keep doing so in the future.
Trish, Mark and the entire staff were nothing but the best. Professional, knowledgeable and friendly. They are there to help you find the perfect ring for you and unlike other stores they don t try to force you into spending more money. Incredible experience and can t wait to go back.
Great place, I only get my jewelry from here. Service is above and beyond the best.
Marks Jewelers is phenomenal and their customer service is unbeatable. Their store is one of a kind and just has to be seen. They have an outstanding selection that pretty much covers anything you are looking for. Their staff is honest, knowledgeable and most importantly, nice. I have and will continue to recommend Marks Jewelers.
First class team of experts who care more about if you're happy with your purchase more than making a sale.
David was by far the best experience that I had in my shopping. He did not push me out of my price range and was respectful, responsive to all of my questions and knowledgeable beyond what I have seen anywhere else. He helped me choose the perfect ring!
Very impressed with the beautiful store. Looked like a heavenly
jewelry showcase. Glad my daughter, Lisa Buzgon, brought me there.
Certainly had a large inventory to chose from. With the keen instinct of my salesperson, Cindy, she was able to find exactly what I wanted. I was most pleased with my purchase and looking forward to wearing my ring.
Great experience and very helpful staff. Not pushy but very helpful.
Great experience. The gentleman who helped me was well educated on his products and went into length about each piece.
The General Manager, Mark , helped me pick out my wedding band. I never felt rushed. Mark was very patient with me and gave me honest input. He didn t push me to get the most expensive one but actually what looked best and happened to be the most reasonable so I felt at ease.
I would recommend this place.
Mark's is the best... Personal service, fantastic selection, and great prices.
From start to finish, working with the staff at Mark s Jewelers was an a wonderful and pleasant experience. Josh was an awesome associate to collaborate with on building my ring and finding the perfect diamond. He was extremely competent and knowledgeable. Josh and David both went to every extreme, and remained in constant contact, to ensure that my needs were met and my expectations exceeded. I could not be happier with the finished product. The facility is gorgeous and the selection is abundant. I highly recommend Marks Jewelers for all jewelry needs and wants!!!
The best jeweler around. Deana is wonderful and knows the business well. Would never go anywhere else.
My first experience in the new store. Very impressive. Customer service was wonderful from the second I entered the store. Had my request done by the next day. 5-star facility. Would definitely recommend Marks!!!
Great service as always. Wouldn't buy jewelry from any other place.
I didn't know where to start when I decided to take the next step and start searching for an engagement ring. I spoke to many friends who all had different preferences and theories to get the best deal on a ring. In a business that is as commoditized as real estate, Mark's Jeweles offer pure education and service in an industry where so many people try to sell on price alone.
They have warranted their product and we have gone back to them for our wedding bands because of their straightforward and honest approach. You won't be disappointed choosing Mark's Jewlers for one of the biggest moments of your life. They truly deliver quality and service at a price that others can't touch. Josh Rubin was incredible to deal with. He truly went the extra morning le to make sure I was educated and satisfied with my purchase.
Susan helped me find the perfect earrings!. Love this place. Everyone was kind and courteous. And the jewelry is beautiful. We will definitely be back
We chose this store because it had a convenient location as well as a very large variety. We found our wedding bands quickly, in a low pressure but informative environment. The price was reasonable and service was great.
Hillary provided excellent suggestions for updating my original wedding band that could no longer be enlarged. She was able to retain the original design and add diamonds to create a ring that will adorn my finger once again. She also assisted me in redesigning another ring I stopped wearing because the diamonds kept falling out. The new design will incorporate the original diamonds to create a vintage styled ring I will love wearing. Thank you Hillary!
This store is gorgeous. Staff is so knowledgeable and patient. The selection of all jewelery and watches is incredible. Must see store
Hilary was very helpful and definitely buy from her again!
All I can say is that Marks is incredible. They have a large assortment of jewelery and watches.
Where I really think they stand out is customer service and care. I walked in an was immediately greeted and brought to an associate to assist me.
I came in with an odd ball watch and large wrist size and they were diligent in finding a solution that worked. The patience and kindness they showed is exemplary of what assistance should be.
Everyone is treated with dignity and respect, I (buying a $30 watch band received the same level of service as someone buying $1000+ jewelry) which made me feel very comfortable and welcome.
This will be my go to place and recommendation to others for jewelry.
Amazing experience I would compare the store to a jewelry version of anthropology! Very attentive staff and they did a great job in understanding what I envision for my jewelry! Would recommend to anyone!!
Beautiful Store with stellar customer service.
Olivia was wonderful!!
My rings are beautiful!
Marks Jewelers did a fabulous job restoring and resizing my engagement ring and wedding band.
I had a great experience at Marks Jewelers. Very professional, knowledgeable, and welcoming!
Jim took the time to sit down and really listen to our vision of what we wanted for our ring. He gave options and suggestions based on information that he gathered through conversation. There was absolutely no pressure and made us feel so comfortable!
In a word delightful! What a beautiful store! Love the decor and the bar and sitting area!
Most of all still has the same beautiful selection of jewelry. The salesperson, Stevie, was so nice and helpful and gracious. Not at all high pressure just really nice to talk with. I will definitely recommend the store and continue to shop there.
Amazing service! Not only let us bring our dog in but we're prepared with a treat for him. I was in and out with what I came for in no time and they always run great deals.
VERY Satisfied Customer:
This is an absolutely beautiful store with amazing amenities. The industrial lighting and open store feel is very comforting and beautiful. They have a full bar and lounge area for people who want to take a break while their significant other shops. They also do everything in store from setting diamonds and repairs to the appraisal of your purchase.
After purchasing the setting and diamond they shipped the info on the setting to get made. I wasn t originally going to propose until the spring but a surprise birthday trip to NYC was the perfect opportunity to pop the question. I called to ask if my ring was close to being done a week before when Mark (the owner) told me it was delayed but shipping within a few days. He made sure the ring was overnighted to assure I would have the ring for my trip. The customer service was outstanding on all ends of the process.
Thanks again!
Trish was fantastic. She worked closely with me throughout my stay. I never felt pressured and she was very knowledgeable on everything I wanted to see. O and they have a full bar! Too bad it was 11am.
breathtaking, beautiful, spectacular merchandise - new store is unbelievable and incredible. Other jewelers in the area might as well close their doors because nobody can compete with Mark's Jewelers at the new location. It is a pleasure just walking in the door. Entire staff are pleasant and eager to assist you in whatever you are looking for
The salesman named Gerry made the entire experience easy and walked me through everything. Extremely good customer service.
Wonderful experience, those that I delt with were exceptional, can't wait to come back
Susan Wasserman did a great job advising me on a bracelet purchase for my wife Elaine. I was very impressed with Susan's concern and diligence. Overall, a great sales , and advisory interaction and experience. Keith C
I ve been dealing with Marks Jewelers for a couple of years now and they are the best! I ve built great relationships with almost the entire staff, but one in particular who I can call a friend now which is David Mazer. From the moment we spoke he made me feel comfortable and at ease. He also took time to sit with me and explain what everything meant. I almost felt like I could be a gemologist leaving there. On top of the beautiful souls that work there, they also have a beautiful facility and a bar... a bar! I d recommend to any and everyone!
Great people, great service, fair prices!! Couldn t recommend them enough! Jim is super helpful!! Thank you.
Mark s Jewelers was the perfect experience. My husband and I were looking for a pair of earrings for our daughters 18th birthday. From the moment we stepped into the showroom we were greeted with smiles and professionalism. Our temperatures were checked upon entering the showroom and we were given hand sanitizing gel. Dareen helped us and was wonderful! She pointed out all of the new trends and then some classic looks. She took her time with us and was so professional. We never felt pressured at all. It was a very easy going and fun experience. And the earrings Dareen helped us pick out are perfect! I would absolutely be shopping at Marks Jewelers again for sure!!!!
Thank you to this place for taking the time to educate me, as well as be a delight in doing so. I went to a few other jewelers prior, didn t have to look at any after because I knew. David was wonderful and truly caring.
Jaclyn was very helpful and knowledgeable about resizing my wedding band and redesigning my engagement ring. Prices were reasonable and work was done in a timely manner.
The staff is always helpful and they have a beautiful selection for any occasion.
My most favorite jewelry powerhouse- I won t go anywhere else. I can t tell you enough great things about Mark s. The jewelry is of utmost quality. My engagement ring and wedding band are exquisite. The staff are so kind, helpful and knowledgeable. They really value quality and ensure they can do anything you ask for. I highly recommend!
Purchased a Past/Present/Future diamond ring for my wife. Liz Conarroe was the designer at Marks that worked with me. She took me through the whole process of stone quality and all the facets of a diamond. She worked with me on the size of stone and the design of the setting. Liz answered all questions and made suggestions where needed. Liz was excellent and I would highly recommend her and Marks Jewelers.
Hands down amazing experience great customer service. I wouldn t go anywhere else for help Shannon took care of me finding my engagement band within at least 15 mins now that service.
Every time I walk into this store I feel very welcome. Everyone that works here is nice. My experience is always pleasant. The store is beautiful, and everything is very relaxed and comfortable. Thank you very much for my beautiful ring!!
Phenomenal experience. Owner himself stopped over to introduce himself and help me out.
Surprised to find such value in a beautiful location.
It never ceases to amaze me the way the Marks Jewelers staff is always on top of the game. From the personalized service, to the attention to detail, to the education and guidance they provide. You leave every time knowing you made the right decision and you have a truly one of a kind piece of jewelry. Love this place and this staff.
I have made several purchases over the years at Marks Jewelers and I won t go anywhere else when it comes to purchasing jewelry for myself or for gifts. The amazing customer service is why I keep coming back. They have a HUGE selection of jewelry, literally something for everyone. Marks Jewelers stands behind their jewelry 100%. I have a wedding band that I ve worn for 18 months, I came in to have it cleaned and the jeweler was not happy with the way it looked after 18 months. They instantly offered to give me a replacement and to send the ring back to the manufacturer. This shows how confident they are with the jewelry they sell. When it comes to purchasing jewelry no need to shop around, only one place to shop for jewelry and that s Marks Jewelers.
David was excellent and so helpful through the entire experience of picking out the perfect ring. Would definitely recommend their expertise to anyone.
We are completely delighted with the professionalism and high level of service we received from Beth at Marks Jewelers. We are extremely impressed with their business and amazing selections. Choosing Marks for our wedding bands was right on the Mark !
I bought a gold thumb ring for my wife from Kay s in the Montgomery Mall. We wanted it engraved on the outside with my son s name and needless to say it was a complete disaster. We had walked through Mark s when it was first built because it supposedly super nice, sure enough it was and so was the staff. Once we felt defeated with Kay s we called Mark s and they were a breath of fresh air. We went right over dropped off the ring with Susan who was great. It took longer than expected to get the ring back but at this point we did not want to rush it. We got a text to say it was done. We went over that evening. It was done, and done right, AND less than we were quoted. Thanks Susan and thanks to Mark s, you have exceeded our expectations and gained a customer.
Great experience.
Walked in off the street.
Never been to Marks Jewelers before.
I have been trying to find a jeweler to help me with adding links to watches that belonged to my Mom.
I was greeted warmly along with great virus precautions!
Beth was gracious and very kind hearted! Extremely Knowledgeable about my watches!
Thank you.
Everyone was so helpful. Shannon was my sales person and she was so awesome, very knowledgeable.
Just an awesome atmosphere , great customer service & seriously thee BEST choice ever that me and my fiance did was to check out Mark's for a wedding ring. Peter (jewelry consultant) helped us out on every steps of the way just to get what we needed, he was very patience and very professional, no rushing he really put his working skills to work. Thank you so much,ur awesome! Would recommend him to anyone! We are def coming back to this location again for future purchases. We are totally loving our rings and can't wait to wear them on our wedding day!!!
Marks jewelers is absolutely beautiful. Everytime you walk In the door they great you with a smile. I had to get my engagement ring sized and Mark the general manager has been nothing but amazing. He makes me feel like I am his only customer. He is patient and makes sure I am completely satisfied! that is why my fiance and I will never buy another piece of jewelry anywhere else other then Mark's jewelers!
I picked up my necklace for my wife and was assisted by David. He wrapped my present with kindness and gave me a strong handshake with determination. Great job Mr. Mazer
For me, the value of jewelry isn t the price you pay, it is the meaning and sentiment attached to it that makes it invaluable. Mark s has done just that. They customized two very sentimental pieces for me that are unique, one of a kind pieces. From a piece of colored glass to combining three diamond rings into one - their craftsmanship is top notch. I did not hesitate to entrust Mark s with my wedding rings. I had a great experience working with their team from the design stage to receipt of the final product. I receive many compliments every time I wear my custom pieces. I HIGHLY recommend Mark s Jewelers.
Mark s Jewelers is always so supportive of our local community fundraisers. The staff is so customer friendly.
Always a great experience at Marks. The store Is almost as amazing as the customer service. Jim could never be called an absentee owner. He loves what he does and it shows. Go you won't be disappointed.
I would never trust anyone else with my jewelry or buy from anywhere else!!! The customer service is OUTSTANDING to say the least and you just cant beat the beautiful gems!!! Love love love!!!!
This was the first time I was in their new place and it was amazing. My wife and I were greeted by Chris who took great care of us. She gave honest advice and opinions and ultimately let us choose what jewelry we were happy with. No pushing towards a higher price and worked with what we wanted to spend. Would highly recommend her and this store if you haven t been. Will be back again.
Wow! Forget about the value of the ring, the selection, their process to help you pick out the right ring, financing, etc...Beth at Marks saw I was nervous and guided me through the process like a "jewelry therapist". I'm 100% certain I got a great value, the right ring and the best service...AND, I DO NOT GIVE RECOMMENDATIONS LIGHTLY! Just go here, ask for Beth, you will be certain as I am in your experience.
Yesterday I went in to the store for the sole purpose of purchasing a watch. I knew what I wanted and I knew they had it. Unfortunately, after standing around gazing through the glass at the watches for about 15 minutes, nobody offered to assist me, so I left without the watch.
Exceptional atmosphere , service and selection.
Highly recommend Marks Jewelers to all of my friends and family!!
We stopped by to look at engagement rings. We were greeted, not bombarded, by David. He showed us multiple rings in varying price ranges and styles. Neither of us felt pressured or as if we were being forced into a certain ring. They worked with us in regards to financing and the price range we were looking for. I m fact, they put together a package for us, and we were floored by the deal they came up with. We were both excited leaving the store and felt it was a great experience.