4 years ago
I attended Manchester Fertility as an Egg Sharer. ...
I attended Manchester Fertility as an Egg Sharer. The initial tests commenced in June'16 and I started my cycle at the end of November'16. At the beginning, my partner and I were asked to attend a number of appointments - one of these appointments was a blood test and we were told that it will take 4 weeks to receive the results. We both attended the blood test on the same day. Three weeks later, I received a call from the clinic and I was asked to repeat the blood tests - I was puzzled. I explained that I had already attended a blood test together with my partner, but I never received my results despite my partner receiving his. I asked if my bloods got lost, but I never received an answer. I raised a complaint and spoke to a manager about a number of concerns but she failed to answer my questions regarding the first lot of bloods / first blood test. I had to repeat the blood test, for no valid reason, and then wait 4 weeks for the results. This error has resulted in a 4-5 week delay to my treatment.I have never received any clarification as to why I had to repeat the blood tests!
I eventually started my treatment at the end of November 2016. I was happy with the process until the day of the embryo transfer. On the day, I was told to drink 2 pints of water an hour before the transfer which I did. I arrived at the clinic on time, just to find that they were running 30-40 minutes late. I was in a lot of pain from my bladder being too full, I couldn't even sit down. I got called in and the transfer was over in 15 minutes - I felt a bit rushed, I felt like a number and not a valued patient / egg sharer. I also didn't feel confident about the doctor that did the transfer, because I have never met her before.
I am very disappointed with Manchester Fertility and I feel let down - big time. In hindsight, I feel that I was not valued at all, I feel that I was only a number. Reading the websites of other clinics, I see that some clinics state that it is most important for them that the egg sharer achieves pregnancy. Manchester Fertility definitely do not care about the egg sharers as much as they should. Although they advertise for egg sharers at all times, they do not make you feel like you are important to them as an individual. And when you want to be an egg sharer again, they deny you the opportunity to be one. All this goes against the information written in their contract! Also, following the egg collection I was advised that all of my eggs (6) have fertilised. Two weeks later, another member of staff advised me that only 5 of my eggs have fertilised and one didn't. The doctor then advised me that I only had 5 eggs and that they have all fertilised. So my question is - what happened to the sixth egg??? It was confirmed to me that I indeed had 6 eggs, it was also confirmed that they have all fertilised. The story seems to have changed as the time went on, with me ending up with one less egg. I mean, this is a huge deal! That one egg could have made a massive difference!!!