Makro Springfield Review

Chaos....why cant they renovate during the night...no prices..no staff

It is a great Macro, but the line to pay gets too long and tiring to stand in many times.

Everything is in order at Mikro. Its very clean and helpful staff.

Very slow queue on handheld section. But good service

Today got to enjoy being a pensioner at Makro Springfield. Attention in the different departments was amazing!

Very Poor, my Bakkie was broken into at the business entrance

Huge Makro store. Has just about everything from groceries to furniture and gardening stuff. So it's a one stop kinda store with most items at a competitive price.

One lady had to be pushed i.e. to be persuaded to do a quotation for me because I was not sure if my purchases will exceed R5000.00 or not. Two othe staff members, "the persuader" and a merchandiser were exceptional.

On revamp so the service is not as like before but it's a good place for shopping

Very poor service. 80% of the staff have a bad attitude

4th of June 2020
Mackro Store Springfield

The shop is well organize during this time, there will be a long queue but the line goes quick. There are 2 lines; main store and liquor store.

Dont forget you to wear your mask and grab a trolley to keep your distance.

They also sell a really good and comfortable mask for adults and kids!

Keep safe and dont forget to enjoy every moment

Good shopping experience with ample space to move around and practice social distancing right now amidst the pandemic. Everything you want is under one roof.

Good service and I can recommend a friend to visit the shop as well.

The best and I know when I go and shop there I will save some cash while shopping in bulk

Sales staff efficient and helpful. Knowledgeable about products

I love that u get bulk at a reasonable price. Their electronic department is really great. Makro might need to get bigger cos it's always busy. I enjoy my visits there. Been shopping there for over 20 years.

I loved shopping there. Everything I need is there. Will be there again

Shereen in the Large Appliance section is incredible. Phoned to ask about and dishwasher and when we arrived, it was on the trolley waiting for us. That is customer service at it's very best. Well done. If only all shopping experiences could be like this. Keep it up.

Everything you need under 1 roof. This Makro has ample shaded parking spaces as well.

The customer service I received from Makro was just phenomenal. I went to Makro Springfield for the first time to collect my online orders. The initial plan was to call an ubber to pick me up when I'm done. To my dismay my battery died. S'phe from the online team who was assisting me made sure I got a ride home. Everyone I had contact with that day was very friendly and welcoming.

All in one shopping experience....except food grocery you can get clothing, appliances, televisions, washing machines, gardening tools and essentials, bedding and much more.

Went to online store to collect. The liquor section looks busy now but not the actual store

NO STARS!!!!!!!!!!
I placed an order online on 26th Feb. My order was supposed to be delivered on 7th March. I still haven't received it. I have been passed onto so many call center agents and eventually got through to the store who advised they'd phone me back asap. Its now 5 hours later.
SHIT ONLINE SERVICE. NO RESPONSE. BAD CUSTOMER SERVICE!!!

Love makro, great deals avaliable, everything you need in one store

Large department store housing almost everything. Gets extremely and insanely busy during weekends, sales and month end. Parking is large but gets full very easily. Specials offered are sometimes better than anywhere else but stock does move quite quick.

No aircon in the store, it is horrific to stand in there just for a short while, cant imagine how staff cope the whole day in there. I was dripping with perspiration and I was only there for an hour. Surely a big retailer like Makro can afford to ensure we all shop comfortably and take their staff wellbeing a little more seriously?

Has everything you ever needed with value for money

Nkuleko Khumalo was walking pass and instead of offering to assist , he chose to remind me that Makro does not offer empty boxes to assist with putting loose goods on a flat trolley and that I should take it like that and purchase a packet from the till point,Truly Absurd,
He did not even flinch to assist me with 15 x 750ml Domestos whereby he could have packed the shelf with 5 and give me the 15 in the box

Everything you need and more as well as competitive prices

The greatest and helpful staff I have ever met and located close to the main road

Opening later than advertised times and a call centre/help number that just repeats opening hours that aren't true. Up your game.

Every thing you need. All u would neex under one roof

Good prices and well run store. Parking always busy.

New parking area is great
Shop has a good range of products
Unfortunately one always has to que, service is slow

Awsome shopping experience and the shop is clean neat and tidy

Friendly helpful staff. Easy parking if you come early in the day!

Wanted to return some items....Brendon was super helpful, went all out to assit me and other customers aswel. Great service

Best makro close to shops so you get just about everything

Extremely helpful staff and I got what I wanted quickly and easily. The store is huge with ample parking and I'd be very surprised if someone doesn't find what they're looking for at a very good price.

Store is gone too cramped after the renovation. Space between the tills are too narrow

Supervisor in returns section was very rude and unproffessional. Wasted my time while she stood and had her own conversation completely unrelated to retail at all. Goes by the name of Zaiboon Bux. An extremely unfriendly u reasonable lady who should definitely get reprimanded for the why she handles consumer affairs or maybe she should be in the back where she doesn't get to taint the name of makro anymore than she already has.

Place is undergoing a revamp.Not enough parking.Store is not lit properly in certain places.Not enough staff in the different departments.Prices differ from till to shelf leading us to leave some stuff behind due to price discrepancy of 50%.Cant understand why I still shop here.
UPDATE 01.03.18:NOTHING HAS CHANGED.in fact service is worse.Website says stock available but no stock on the floor.Left my details with a manager but to no avail.Bought item on the website and now they confirm that no stock is available and they will have to credit me back.1 week and still waiting.

One stop shop has never been so true a statement for makro