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J
3 years ago

HONEST !! A mistake on their part in insuring my n...

HONEST !! A mistake on their part in insuring my new vehicle plus the old one that was transferred to them. Invoice of 257 euros their solution? OPPOSE THE LEVY! I am taken for a walk each time by phone, bringing me different solutions that never work. No solution with them, deplorable job! I ADVISE AGAINST

P
3 years ago

The insurance you pay when your vehicle is declare...

The insurance you pay when your vehicle is declared wrecked for 8 months. Welcome to the worst French insurer. Bad faith of "experts", undervalued 40% of the value of your damaged vehicle. On the other hand if you are a startup you have to go see them, they play the money of their "members" on the most wacky ideas.

S
3 years ago

Great as long as you do not need it! Really disapp...

Great as long as you do not need it! Really disappointed by the MAIF: after having been their insured for 30 years, a first disaster (natural disaster) showed us how much the reputation of the MAIF is overrated. Management ultra slow (more than a month to respond to a mail!) Chick advice and insensitive, refund to the account drop ... In short, we will go elsewhere!

X
3 years ago

C est monstrueux comme ils traitent les gens

C est monstrueux comme ils traitent les gens
J ai subi un degat des eaux suis restee 7jours sans pouvoir me servir d l eau et vivre correctement


J ai fait moi meme les demarches au pres du. syndic pour qu il fasse reparer

J accede enfin a mes canalisations et ils ne veulent pas faire faire la recherche de fuite ni me la rembourser comme pour la premiere

z
3 years ago

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C
3 years ago

28 years at the Filia, for 1 year at the MAIF

28 years at the Filia, for 1 year at the MAIF
whatever the cost of the contract, the important thing is the final service rendered
never fault on this point
I will not change for anything in the world

I
3 years ago

Almost 3 months that my vehicle is immobilized aft...

Almost 3 months that my vehicle is immobilized after an act of vandalism. Little damage, however, but a real obstacle course! For a person with major health problems, it is shameful to note the few cases that MAIF has made of its policyholders to date. I have been a client for over 30 years and have had little need for MAIF service. But to date, I am greatly disappointed with the inhuman behavior of this insurance. No follow-up, try to compensate at least, advisers say false things, which contradict each other, bad information given, etc ... I no longer trust the part of the experience still lived today. Activists? Hard to believe given the unscrupulous behavior! I spend my time in reminders ... But they do nothing to reassure me and move the file forward. This insurer advocates "confidence" ... does the management of MAIF really know what is going on within its employees and customer advisers? I doubt. It is time to react. If I do not quickly obtain an adapted and coherent answer with everything that these different advisers may have told me false to be able to compensate me to the minimum, not only do I change insurers but I also contact my legal protection.

J
3 years ago

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B
3 years ago

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m
4 years ago

To flee...

To flee...
MAIF, militant insurer ... As long as we don't need it.

Y
4 years ago

mission experts who allow themselves to make quote...

mission experts who allow themselves to make quotes - reduced to the maximum - without even come to make a statement in the affected areas. It compensates on the basis of their experts without even receiving the opinion of the victim, their insured, his agreement and his signature. Lamentable !! Hang on my nose when I explain it to him !!

J
4 years ago

Insurance to flee!

Insurance to flee!
Several months of email, letters, telephone, to stop life risk insurance ...

l
4 years ago

not happy at all, almost 30 years with you, a mont...

not happy at all, almost 30 years with you, a month ago I am on a street, I just passed a speed reducer, I put my flashing light, I start to turn in the street on the left, a little youngster with a 50 cc motorcycle which strikes me in the back left because it was starting to double at that time. it was not injured but shocked the poor. a month after no news, I called maif, who told me how wrong i am !! I had to be careful because it was me who changed direction and he had the right to double, the youngster was behind, sees my flashing and double anyway !! I do not understand everything. a gentleman even stopped to tell me that it was the young man who was at fault and that I had put my flashing light, the young man himself apologized and recognized that it was was really his fault, well finally, I do not intend to stop there, I have qd even 200 euros for repair. is there a recourse / complaint to make? member for 30 years at almost 500 per year, thank you m a i f, I will find out from other insurers if someone can advise me, thank you in advance.

J
4 years ago

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M
4 years ago

Our car is in a garage since July 27, 2019. Can no...

Our car is in a garage since July 27, 2019. Can not get it back because of a rim. The Maif does not do anything. They do not even answer me on the phone anymore. A quarter of an hour later to tell you that all the More

s
4 years ago

Completely agree ... for years the Maif lives on i...

Completely agree ... for years the Maif lives on its image of yesteryear and behaves like the worst insurers. Apart from the fact that he had not reimbursed a piece of roof, following a storm, to my loyal parents for 30 years, under false pretenses, with dishonest private broker ... recently they put a contribution on another account and don't want to give it back or transfer it. "Militant insurer" what hypocrisy and what shame

M
4 years ago

THEY ARE THIEVES. They did not take into account m...

THEY ARE THIEVES. They did not take into account my father's death notice and asked me to pay a contribution despite the death of my father. Registered letters, telephone: nothing helps. They don't care, all they care about is making money for their shareholders.

F
4 years ago

My son had a horrible accident in right a driver o...

My son had a horrible accident in right a driver on a straight line had drunk and doubled it got him in to 30cms from the ground full result driver dcd and my son in coma to fight he was paraplegic and more marc at my 5 years to settle accidtle 15 09 94 our son is dcd le 18 07 18 in what sufferings i hate the m to fd elsewhere i write them this day j ai81 years and wife 78 and no other child he was insured m to to f and he assassin too he. We remain that every day to take the cane and go to the cemeteries at 100metres our little village of Gers and Crying that it does not happen to anyone Franck

T
4 years ago

The MAIF members must not take additional insuranc...

The MAIF members must not take additional insurance, which is called "legal protection". After almost 3 years (I fully understand that there are time limits irreducible) nothing to move. On the other hand, the MAIF and the workers it employs are taking their time well.
- 5 months to send an expert.
- Several months to notify a judgment.
- ...

And when you turn to social networks to express your dissatisfaction, the MAIF retorts that you will therefore extend the deadlines a little longer! All this to try to intimidate you with a thinly veiled threat.

A
4 years ago

I have been at MAIF for many years and I can only ...

I have been at MAIF for many years and I can only congratulate myself on the choice of this assurance, whether for its values or its skills, both human and professional. Whether for simple steps of daily life or for the management of disasters (house, stolen vehicle ...) I always had quickly an interlocutor who beyond a telephone reception worthy of the name always knew to answer my questions, accompany me in all the steps to take ... and quickly deal with my problems. Thank you!

C
4 years ago

Insurance that slips away without supporting its i...

Insurance that slips away without supporting its insured officials. Attractive guarantees, additional contributions to ultimately NOT be COVERED!

Insufficient body protection including OME at work. Uncompensated bodily injury with vague clauses, practicing common language with relay agencies so as not to provide information on the guarantees provided ... - management of this agency system, however, the responsibility of members who pay their excessively expensive contributions!
Several file numbers to lose you, several interlocutors. No real follow-up of claims.

The Maif no longer has its vocation of Militantism except to earn money!

S
4 years ago

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C
4 years ago

A true mutual that has values and implements them....

A true mutual that has values and implements them. For more than 40 years, I have only to rent me from the Maif, with rates at the right price and especially a perfect accompaniment for both vehicle problems and everyday life. In short, an unqualified satisfaction.

B
4 years ago

Pitiful customer service in Bayonne (concretely it...

Pitiful customer service in Bayonne (concretely it is me who understands nothing and I get yelled at), telephone appointment but never call back! Economic insurance at a price of 816 / year that can not be canceled until December 31 for a classic car (because they never tell you about the contracts you may have signed in the past (when by example you had to be insured when you did not have a car) and they continue to charge you and you cannot cancel). Go elsewhere !! Really!! But you lost me but the whole family too, be sure !!

A
4 years ago

To flee !

To flee !
No coordination of their services, employees without or with too short training, they do not master their subject!

R
4 years ago

I have been waiting for the result of expertise fo...

I have been waiting for the result of expertise for 9 months. It seems too long to me when it involves a break-in of my vehicle, minor damage and theft of my bag. I resumed contact for the last time with your services and asked you to carry out my file with seriousness and an extreme speed so as not to force me to ester. I hope to be able to hire myself from your services as I have always had to do for many years of our collaboration. cordially