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D
3 years ago

Suck

N
3 years ago

They open fairly early at 10 am which is great. I...

They open fairly early at 10 am which is great. I think they should get an open sign or do something about the appearance from the outside of the restaurant. It is difficult to tell whether or not they are open. Once inside though, the restaurant is really clean. The staff I talked to were very friendly. The food was better than I had expected, but nothing too special. I ordered a Ranchero Burrito, they got it out in a couple minutes which was great. I grabbed their avocado salsa and salsa rojo to add. The burrito itself was super fresh, the cabbage makes a nice touch. Not too much flavor in it though. That being said, I'd get this over Chipotle anyday! With the added punch of the avocado salsa in particular it was quite good. Overall a pleasant experience, but they need to do something about the lighting inside and out, it looks and feels dark and closed even on a bright sunny day.

E
3 years ago

I was looking forward to the store in San Luis Obi...

I was looking forward to the store in San Luis Obispo. I got a "whole" chicken to go just after they opened at 10am. It was overcooked and tasteless. Plus, it was a small portion. Other places are much better. I wouldn't go back.

M
3 years ago

Love their food, so we keep coming. But this locat...

Love their food, so we keep coming. But this location needs to keep improving their customer service. We've had missing items, super slow service, and the tables and salsa area are often very messy.

E
3 years ago

Sad that the owners have the employees working in ...

Sad that the owners have the employees working in 120 heat with no working AC, over a roasting fire! Shame on you. Poor cashier said the AC has been broken for weeks. I could call 5 different HVAC companies and get them over her to fix it in a jiff. What is the problem. Some real bs.

R
3 years ago

I eat here all the time on my lunch break. It is r...

I eat here all the time on my lunch break. It is relatively inexpensive ($5 pollo bowl is an adequate lunch) for what you get (fresh-tasting ingredients). I order online before I start my break and the food is ready by the time I get there five minutes later. I usually get great service, especially from Emily.

F
3 years ago

I have eaten at other locations before but this ha...

I have eaten at other locations before but this has been the worst chicken I have eaten from this chain. The chicken was over cooked and dry. I had to throw away some of it because it wasn't edible. The sides were the usual fare. Tortilla were half tostada, have warmed tortilla. Glad I am only visiting because this was just awful.

R
3 years ago

Ok

M
3 years ago

El Pollo Loco is a restaurant that never fails to ...

El Pollo Loco is a restaurant that never fails to impress me! It's clean food and always filling and flavorful!

The restaurant stays clean and although it's busy, the food is quick! Perfect for a quick lunch or bringing home food for the family.

G
3 years ago

The place is okay but the hot chocolate was a bit ...

The place is okay but the hot chocolate was a bit sad in size for being 3$ and they wanted to charge 70 cents for a little cup of sour cream over all its good for burrito sizes etc but as far as extras and servings sides id say i could get better

F
3 years ago

Love EPL! Especially this one in SLO is on top of ...

Love EPL! Especially this one in SLO is on top of my list. They keep this place super clean and the food is always awesome. And cheap, using the coupons in the mailbox. Great job folks and thank you.

J
3 years ago

Ordered the classic chicken burrito which was pack...

Ordered the classic chicken burrito which was packed with beans, rice & chicken @ $4.99. The chicken was a bit overcooked. The app is badly flawed when it comes to posting multiple receipts in the required 48 hr. period. It keeps popping up "Oops! You have already entered 2 receipts" even though I waited 24 hrs. after posting to enter another 2.

A
3 years ago

Love this location! Great service from all so far ...

Love this location! Great service from all so far since opening (especially the guy at the front with glasses who is always there & I believe her name is Elisa?). Good sized salads, tostadas & bowls. The smallest chicken breasts I've ever seen though. Cant be perfect!

G
4 years ago

I was suprised & very impressed. I thought it was...

I was suprised & very impressed. I thought it was just another fast food place & the food would b ok nothing great. Boy was I wrong it was delicious my husband & I was very impressed. It was delicious juicy & the spices on the chicken were just right. Our new go to chicken meal oh yes everything else rice & beans were delicious.

S
4 years ago

good chicken, better for me since I wont have to g...

good chicken, better for me since I wont have to go all the way to Popeyes anymore. The line is confusing all new visitors, its the opposite to where people wait for food, so people get in behind those waiting for food, and spawns confusion, but good fire-grilled chicken , had the chicken fajita burrito and 2pc. good sides, mac and chees a bit too watery but its aight

C
4 years ago

Great place for a quick and delicious chicken dinn...

Great place for a quick and delicious chicken dinner. Our friendly and helpful cashier even asked us if we were Cuesta College students, and volunteered to give us student discounts of 20%!

Even when we couldn t remember where we left our IDs, he was happy to honor the discount anyways with a laugh.

The menu at Pollo Loco revolves mostly around their namesake of Chicken. Their fried chicken is comparable to that of KFC, and their grilled chicken has no matches in the area. I personally love to eat grilled chicken breast with the bone and skin on, and oh boy, did they deliver.

Awesome service, great menu, and reasonably priced. Portions were on the middling side, but overall a great experience.

a
4 years ago

Great inexpensive place to go and get a lot of foo...

Great inexpensive place to go and get a lot of food for little price. Everyone seems really nice n friendly. Orders come out pretty fast.... You can use them thru Uber eats... Nice! Definitely will return.

C
4 years ago

Yummy!

A
4 years ago

Ok

J
4 years ago

I popped in on a whim to try out the double chicke...

I popped in on a whim to try out the double chicken avacado salad. I was really surprised when I saw the amount of chicken on the salad. It was two Real servings. Having the salsa bar is always a nice addition. I ended up skipping the dressing and had the avacado salsa and Pico de Gallo on it instead. Certainly made a repeat customer out of me!