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D
3 years ago

The worst service I ve ever experienced!! I droppe...

The worst service I ve ever experienced!! I dropped off a Stihl chainsaw to be worked on, they had the saw for 3 weeks before I called to see what the hold up is, they had no idea...they never called me back, two days later I called back and they still didn t know. I got a call back the following day and he said it needs a carburetor, I asked for an eta and he had NO IDEA needless to say it took this SHOPPING MALL sized building 6 weeks to REPLACE a carburetor on a freaking chainsaw. Not rebuild...REPLACE!!! I wouldn t recommend this place to ANYONE!!

M
3 years ago

Wade Barnett is a very nice guy to deal with anyth...

Wade Barnett is a very nice guy to deal with anything here, I ve done a overhead valve adjustment from them, The guy name Matt has done a very good job. I can say that he s a very very good mechanic.

J
3 years ago

These guys always rebuild our cat engines. Very go...

These guys always rebuild our cat engines. Very good at what they do. You can trust the cat way here. Our cats been running for longer the 20 years because of there work and craftsmanship!!!

T
3 years ago

They have a great female switchboard operator wh...

They have a great female switchboard operator who likes to hang up on you if you can t remember the individual s name you were trying to reach. And then proceeds to not answer when you try to call back and ask why she hung up on you. Extremely unprofessional.

M
3 years ago

I bought a speed loader for a weed water and chain...

I bought a speed loader for a weed water and chain saw blade for my pole saw both times being there every one was extremely helpful and made sure I got the right product. I would go back there for all of my lawn care parts

S
3 years ago

I purchased a new cat 259d skid loader a year ago....

I purchased a new cat 259d skid loader a year ago. It has 130 hours on it and has always been stored inside. Recently the alternator went out it was covered under warranty, I replaced it myself. 7 hours later it died at my house and won t start. It s been 4 days and still no one has shown up. The worst part is Macallister is charging me $265 for the tech to drive to fix a new machine that s under warranty. Don t buy a cat machine and definitely don t buy from Macallister.

R
4 years ago

NOT happy with this dealer. Been stuck at a truck ...

NOT happy with this dealer. Been stuck at a truck stop for 36 hours now waiting on a part from them. They refuse to answer the phone or return calls, even to say the parts will be later than promised.

MacAllister Machinery Co., Inc.

MacAllister Machinery Co., Inc.

3.8