I visited Lynnwood Grill a few months ago with my ...
I visited Lynnwood Grill a few months ago with my fiance and we do not plan to return. The food and service by our waiter was not extraordinary but it was good. Our reason that we did not enjoy our experience was the manager. My fiance ordered a drink that he did not like so I suggested asking if it could be replaced with a different drink, just for the sake of asking. Our waiter got the manager so he could let us know if that was possible. Rather than simply telling us that this was not a possibility, he spoke rudely to us and acted as if we were not intelligent enough to understand why we could not get the drink switched out. I hope that in the future, Lynnwood Grill emphasizes the importance of strong customer service skills and professionalism among all staff at all times since it is clear this is not a skill they currently value.