luxair.lu
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Worst airline even
Worst airline even
Never book a flight here!!
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R
An agency can rather sympathetic information its n...
An agency can rather sympathetic information its null! We missed our flight because they did not display the baggage check-in numbers ... while we were there for 3 hours before the initial departure. According to them we have to guess by ourselves where we have to register. Inadmissible from an airport!
J
A top airline.
A top airline.
Quality service, meals are generally good or very good.
On our last flight there was a delay of 2 hours on takeoff we were informed in advance, during check-in we were given vouchers to eat in one of the restaurants at Luxembourg airport.
Really no complaints
S
We flew with luxair for the first time this year. ...
We flew with luxair for the first time this year. One of the reasons was that the flight could have been rebooked free of charge in the worst-case scenario. Everything went great. The offer of free rebooking (also for the low-cost Fly Classic tariff) is still valid until September 15th, 2020 according to the website. I wanted to book a new flight in May 2021. It also says that the Classic tariff can be rebooked free of charge. That made me wonder. an attempt to clarify by email did not lead to anything. So I called. I was then told that these conditions must not be there because they are no longer valid for these flights. Then why is it displayed ??? Nobody could answer that for me. The customer will be def. wrong facts presented !!! Deliberate misleading ??! Attention! That's a shame, because otherwise everything went fine with this airline. But I do expect customers to be dealt with honestly. Nobody seems to feel responsible. The question would be how lawyers would see it if I were to book this flight in May 2021 with the apparently incorrect condition "free rebooking" and then insist on the free rebooking.
K
Definitely not recommendable! Disgusting racist st...
Definitely not recommendable! Disgusting racist staff, very disappointing!
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About LuxairGroup
LuxairGroup is a leading airline company that offers affordable and convenient travel options to more than 90 destinations from/to Luxembourg. With a focus on providing value, choice, and flexibility to its customers, LuxairGroup has become a popular choice for both business and leisure travelers.
One of the standout features of LuxairGroup is its commitment to offering affordable fares without compromising on quality. The company's new standard all-included fare, Fly SMART, is designed to provide customers with even more value for their money. This fare includes everything from checked baggage allowance to in-flight meals and drinks, making it an excellent option for those looking for an all-inclusive travel experience.
In addition to its commitment to affordability, LuxairGroup also places a strong emphasis on customer service. The company's team of experienced professionals are dedicated to ensuring that every customer has a comfortable and enjoyable travel experience. From booking your flight online or over the phone to checking in at the airport and boarding your plane, LuxairGroup makes every step of the process as smooth as possible.
Whether you're traveling for business or pleasure, LuxairGroup has something for everyone. With flights available throughout Europe and beyond, you can easily explore new destinations or visit old favorites with ease. And with competitive prices and flexible booking options available year-round, there's never been a better time to book your next trip with LuxairGroup.
So why wait? Book your next flight with LuxairGroup today and discover why so many travelers choose this leading airline company time after time!
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