Low VA Rates, LLC Reviews

Rich Roeser of Low VA Rates assisted me with my VA streamline loan. He guided me through the whole process seamlessly, answered all my questions, and was a true professional through the whole process. Thanks for your help Rich! God bless, ~Emily

We were blessed to have Porter Perkins at Low VA Rates as our Refi VA loan officer. We would like to express our heartfelt appreciation and gratitude for his assistance in securing the loan. His patience, professionalism and expertise were unsurpassed. During the entire loan process, updates were provided as well as time taken out to understand unfortunate and/or unforeseen situations that occurred along the way. In addition, we would like to give thanks to his team who provided expeditious services. It was a pleasure to work with him.

I have been extremely happy with my refinancing process. Ricky initially reached out to me. And ever since I started moving forward things went very smoothly. I got an excellent rate. And they helped me throughout the process. Very good communication along the way. And the whole process was very speedy. Ricky was extremely helpful and patient with me because I did not have a computer. I would highly recommend Ricky and this company. I literally had no issues with my refinancing.

Let me say that Blake Law is the man!!! I have used Low VA Rates a few times and they never let you down. They are on top of everything and keep you informed of the process step to step.

Barry was caring and professional, making the extra effort to ensure all of my paperwork was done correctly in the appropriate timeline. It was like working with a good friend. I would recommend Low VA Rates and him to all of my friends and family.

The original 5 star review was given before the transaction was complete because I felt the process was going very smoothly. However, after closing, it turns out specific details were not clearly communicated as to what my intentions were. The lack of communication and quality control between some of the employees here was unprofessional. When I explained the situation to them and clearly pointed out what went wrong, there was no ownership of a mistake being made. Very dissatisfied with my service.

Rebecca Holland showed exceptional work ethic and above and beyond customer service skills. She has been the best professional I ve ever work with. Promote IMMEDIATELY

I used Angie from Low VA Rates. Talk about someone who knows what she is doing and cares. She was so unbelievably good and made sure to answer all and any questions I had and explain anything I wasn t understanding. She was so easy to deal with and made a process that is normally hard and tricky, easy and fun. We can t thank her enough for helping us lower our payment and get a much better rate.

This was my second time buying a home. Things have changed, for the better, from 20 years ago since I bought my first one. I thought the staff at Low VA Rates were friendly and professional. They made the loan application process easy for the most part.

My wife and I had some unique experiences as the house we were buying was a flip. The sellers realtor bought the house from his client in order to help her meet her buying deadline, so there some hoops to jump through. The only complaint I have is that Mari was not very forthcoming with information, only giving stock answers like, it takes underwriting a long time, or we have to wait for underwriting, when in reality, there were some specific reasons why our loan was not processing as fast as it could have. It was only after numerous questions ask to her that she gave detailed answers as to why the road blocks were happening. This was very frustrating.

We appreciate the hard work from Mari and her team in helping us purchase our dream home and would recommend using her and Low VA Rates.

Cant say enough about how amazing Low VA Rates was. My dad passed away and my mother is on a tight budget. When her mortgage went up she stressed. We started inquiring about refinancing and were bombarded with different offers and promises from various companies. We decided to go with Maurice and his team at Low VA Rates and from start to finish it's been nothing but 5 star service all around. Even when it was tough for us to gather some of the paperwork and we felt like forgetting the whole thing. Maurice and his crew were there every step of the way helping ,guiding and advising to help us navigate any obstacles. Every email sent was responded with professionalism and kindness. Follow up and patience is what we required, and they gave us both in abundance . Thank you for helping us out in this time.