Some items on sale online are still marked full price in store. You explain this in store thinking they will price match like any other store would but Lovisa won't. Very frustrating. Some items in store are also not available online and visa versa. The colour of some items online are nothing like the colour in the store. Be consistent Lovisa!
Photos mislead the customers purchase and they dont take accountability for it
DO NOT VISIT THEIR STORES. THEY BREAK THE LAW BY CARTILAGE PIERCING MINORS UNDER THE AGE OF 18 WITHOUT PARENTAL CONSENT. THIS COMPANY SHOULD BE BANNED/BOYCOTTED.
My daughter works there. The worst company besides Bunnings. They don't let them work any longer than 3 or 4 hr shifts. They have to pick up the key on the day before their shift even if they don't work that previous day to open store . Since she is only a learner driver I have to go out of my way to pick up the key the day before her shift. Ive rang head office ,no answer. Another girl is preganagt trying to organize her paid maternity leave from the government through payroll, they don't answer phone. What's a bet they will sack her so they don't have to pay. Sad thing is the government pays them to pay her what she is entitled too. Best thing is they keep asking her to work at another store that is 1/2 hr away and you pay for park ing for a 4hr shift. It's not worth is as she only get paid $15 hr. The worst
I can see why the star rating is so poor, regret purchasing from here
I just dont understand a thinking process behind a company who runs a Group interview of like 30 people at once, (for a christmas causal position) and wasting everyone's time. The interview was not an interview at all, badly managed, went over 1.5 hours.. because there were soo many ppl, they asked us to do a 20 seconds of 'speed dating" introduction of ourselves. Haha. Never seen or done anything like this, very very stupid.
While shopping today in the Launceston store, I had a shop assistant, tell me "no exchange on sale items', I politely said thats if they are not faulty, she rudely replied 'Well they look fine to me! Where is customer respect, there really was no need for her to reply with her snide comment.
Maybe need to be trained on customer courtesy and return rights. Not a nice way to finish my shopping day.
