The products offered by this company are top-notch. I've been using them for a while now and I can say that they have helped me immensely. The customer support is always ready to assist and the delivery is always on time. Highly recommended!
💯 Louisiana Rehab Products is the best! Their products are of the highest quality and the customer service is top-notch. I've never been so satisfied with any other company. Highly recommended!
I absolutely love Louisiana Rehab Products! Their products are amazing and the customer support team is always there to help. I've recommended them to all my friends and family. 👍
⭐⭐⭐⭐⭐ I cannot express how much I love Louisiana Rehab Products! The quality of their products is exceptional and the customer service is always prompt and friendly. I've recommended them to all my friends and family!
I have been using their products for a while now and I must say they are of great quality. The customer support team is always helpful and the delivery is always on time. I would definitely recommend Louisiana Rehab Products!
🌟🌟🌟🌟🌟 I've been using Louisiana Rehab Products for a while now and I have to say they are the best in the business. The quality of their products is unmatched and the customer service is exceptional. Highly recommend!
I've been a loyal customer of this company for years and I must say that their products are amazing. The customer support team is always ready to assist and the delivery is always prompt. Highly recommended!
I have been using Louisiana Rehab Products for over a year now and I am very satisfied with their services. The quality of their products is excellent and the customer support team is great. I highly recommend them!
They care nothing about customer service. I gave their info to our orthopedist who faxed an order for a CPM machine the day before surgery, the day of surgery, the day after surgery and two days after surgery. The phone staff insisted they never got what they needed and never received the faxes sent by his doctor. The doctor's office sent the fax order for the 4th time and then called the place and they said they did receive it. To top it all off, we get a call back from La Rehab stating they cannot fill the order because it has to be 48 hours since the surgery. I told the person that gave me this denial that their customer service was terrible, that the doctor's office did what was required and the entire time, the person I was talking to was laughing. If this person happens to be the owner, I do feel sorry for your company. What BS! They wasted my time (and I have screenshots of the times I called them before and after surgery) with delay after delay. The doctor's office also has proof of the numerous faxes. Never once did they call me about any issues, even after I asked them to call me back if they had any issues or did not get the info they needed. It's as if they didn't care whether or not they serviced me and that they did not want to bother. I would NOT recommend this company to anyone. I sure wish the owner/or owner's would contact me back so that I can tell him/her what incompetent staff they have. I will also be filing a complaint with BC/BS about the incompetency of this company.
VERY RUDE!! This company called me to deliver off-lifting boots for my Mom. It was 3:35 p.m. Said they would be at my home in 30 minutes. I told them I would be home by 4:10 p.m. They refused to make the delivery!! For the sake of 5-10 minutes!! Asked to speak with a manager who was RUDE!! Had a very sarcastic response! I did not use them & will not use them for any medical needs!!
I got my prosthetic leg made here. They have a great Prosthetist . He explained everything to me and was very friendly! He made me laugh when all I wanted to do was cry. I had a leg from another place that hurt and I couldn't wear. Mr. Price (Pat) made me the first leg I have had in 8 years that I can say honestly does not hurt one bit! I would highly recommend Mr. Price if you are having good problems with your prosthetic!!!!
Was referred by my surgeon prior to a LBKA. Went in spoke with the prosthetist for hours getting every question answered I had. Developed a treatment plan prior to surgery. Prosthetist I saw ( Pat ) sat with my family during my surgery, was first non family visitor after ICU post op just to check in on me. Came back two days later to fit me and show me how to use my limb guard protective splint. Was released and he came to visit me at home twice. Yes I know great service.... up until then. Pat went out for knee surgery. The office put me with Brian Moore for my casting and socket and leg fabrication. This is where every problem started. The boy doesn t listen. I say boy because he is younger than me and has a superiority complex and treats his patients/clients with such disregard for what they say is happening to them. Prosthetics is a process. Check socket first .... ya they made my definitive socket first then two weeks later after not being able to use my leg they make me, he made a check socket. The check socket I could fit my leg and my hand in.... he wouldn t listen to me telling him it hurt, that I could wear it for like 3 hours then I can t wear it the next day. He told me I needed to learn sock management. WTAF????? How many socks is too many???? When you start the day with 8-12 it s time for a new socket.... guess what I started with 8-12 after I walked out the door. My daughter tried to take the leg back to them so they could salvage it and I could go somewhere else to have one made. They refused to take it back. Now here I am 10 months post op and still not walking because they have a 1 and done attitude....this is not patient care .....they need to realize that prosthetics May be considered DME to insurance companies but for the PATIENT it is so much more! They also told my insurance company that I abandoned care.....what care, I could not do or without a prosthetic and Brian refused to listen to me even telling him he wasn t listening to my concerns. I would NOT recommend this company to anyone that needs proper patient care or properly fitting prosthetics. Attached is a photo of my hand inside the socket he built me.... ya let s walk with that!!!!
This company is unethical. Their products are bought wholesale and then they sell them to patients at 5 times the price. I am a doctor and was advised to use this company for a walking boot that sells for $58 at Walmart. Because I was referred to them I used this company and was charged $247. Do not use them. Find a company that will not take advantage of you.
