3 years ago
I have been a loyal, avid supporter/customer of Lo...
I have been a loyal, avid supporter/customer of Lost and Found for just about 10 years. Until today and I will never set foot inside the store again! I have bought clothing, shoes, art, furniture, etc. and have, additionally, made donations. In the past, I have always been treated with respect and had good relationships with management throughout these 10 years. I also even promoted Lost and FOund on my Facebook and Instagram pages and WAS preparing to feature Lost and Found on my podcast and web presence now in development. After today that will not happen. I was turned away and treated like I was there to shoplift because I didn't want to check my bag. I didn't object when asked and exited the main area. I sat for a few minutes to rest in the foyer as I'd walked there and wanted to cool down since I didn't get a chance to shop. The manager followed me and said I wasn't allowed in the store with my bag and this wasn't his
rule. I left immediately w/o protest. I was never made to feel unwelcome or treated as if I posed a threat to Lost and FOund. I found this really strange after I'd just been there on Monday, today is Wednesday, and I was asked to have my temperature checked, which I did w/o protest. No mention was made of my backpack and shopped w/o incident and bought some really nice items. I won't go back after today. I don't like being made to feel that I am a threat or a shop lifter when I wear a mask, wore gloves in the beginning of COVID, and have joyously supported and promoted this great services for years..