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G
3 years ago

Been a customer for year's, seen many changes som...

Been a customer for year's, seen many changes some good some bad,
Recently they got a new manager that Over prices all items in store ...like way way high ,like is an High End Antique Store, but is not !
Exp: old digital camera $10-15 on Ebay...is $45.00 at Lost and found ,$1.00 plastic box from dollar tree...$5.00, old Donated Wood table $150.00 ++
LOL good luck ,ygtbkm!!

T
3 years ago

Great experience with this particular thrift store...

Great experience with this particular thrift store. Got lost and called and they came outside to look for me haha. They have a lot of great stuff in this store. Found lots of gems will definitely be back soon to check out and look for more. Overall great experience and very friendly service!

O
3 years ago

Pretty good cross section of items, home goods, cl...

Pretty good cross section of items, home goods, clothes, some furniture! Prices are good, when checking out, I asked price on 2 clothing items and was told both were $3, then as cashier rang the items up, 1 changed to $5!!!

S
3 years ago

This is both a youth center, and thrift shop. The ...

This is both a youth center, and thrift shop. The thrift store has many high end, and great condition items around. If you really hunt, you can find some quite expensive name brands for pennies on the dollar. Super nice staff, great selection, always changing.

K
3 years ago

We love the HUGE, well laid out store. Come often...

We love the HUGE, well laid out store. Come often because they are constantly getting new donations and their pricing is reasonable. Go get your thrift on so these folks can help homeless LGBTQ youth get off the streets.

B
3 years ago

Loved my visit here. Found TONS of stuff and every...

Loved my visit here. Found TONS of stuff and everything was very reasonably priced. Will definitely stop in here every time I visit from out of town.
AND there was so much laughter among the ladies working it made my day! I rarely write reviews but Definitely wanted to share my positive experience here!

M
3 years ago

Unfortunately the Youth Center is unable to keep t...

Unfortunately the Youth Center is unable to keep the same staff for more than a few months at a time. Also the new so called manager in the Thrift store she is very rude like the ones that have been there for years who only look down on youth because they think youth are receiving to much so they have stated. Company helps who they want which tend to be those who dont even help themselves. So If you are a strong individual who doesnt rely on others for help all the time you can forget getting real help here. For years I have seen this company prey on the weak to get Donations and run Genuine staff off or Terminate them.Then when you post the truth the company ask you well why do you come here?, these post mess up our Donation system. The real question should be how can we improve. When Power people come to youth center try talking to youth individually and ask them what they think!

J
3 years ago

Amazing Place, There s a lot of stuff to choose fr...

Amazing Place, There s a lot of stuff to choose from at amazing prices (I loved their music CD department, so many CD s to choose from, i m so glad to be able to help out my LGBTQ+ community, everyone there is very friendly staff and definitely recommend for everyone to visit.

B
3 years ago

One of the best thrift stores I've been to, and th...

One of the best thrift stores I've been to, and that's saying something. Lost-N-Found won my heart right away by having gender-free restrooms, and I loved seeing all the clothes that would look great on someone else. (I'm a 22W Tall/48x30/3XLT, so I don't go into a thrift store expecting to find stuff for myself!) My wife also got some great deals and we were happy to support such an important cause.

C
3 years ago

Amazing store that offers an excellent service to ...

Amazing store that offers an excellent service to our community, and employs wonderful associates that are always willing to help. Has an abundance of perfectly priced items that would a great addition to anybody s wardrobe. This place is a must to get a shopping spree underway. Check it out. Happy shopping!!

D
3 years ago

As much as I want to help this organization, the s...

As much as I want to help this organization, the staff makes it very difficult. They are rude, don't want to give receipts, and for some reason think you can't park in the loading dock area to unload large items. Say what you want about Goodwill, but at least they appreciate your donations without attitude.

D
3 years ago

Absolutely love this thrift shop! It is very well...

Absolutely love this thrift shop! It is very well organised, the staff are a lot of fun, and they have done so much for LGBT kids. And let's face it, Atlanta's LGBT community members donate really good stuff. If you're shopping on a very tight budget, this is the place to go to. Go on the fourth Monday of the month to find clothing and housewares on sale for half off. 'Like' them on Facebook to see photos of newly-donated furniture, collectibles, and other interesting items.

i
3 years ago

I have been a loyal, avid supporter/customer of Lo...

I have been a loyal, avid supporter/customer of Lost and Found for just about 10 years. Until today and I will never set foot inside the store again! I have bought clothing, shoes, art, furniture, etc. and have, additionally, made donations. In the past, I have always been treated with respect and had good relationships with management throughout these 10 years. I also even promoted Lost and FOund on my Facebook and Instagram pages and WAS preparing to feature Lost and Found on my podcast and web presence now in development. After today that will not happen. I was turned away and treated like I was there to shoplift because I didn't want to check my bag. I didn't object when asked and exited the main area. I sat for a few minutes to rest in the foyer as I'd walked there and wanted to cool down since I didn't get a chance to shop. The manager followed me and said I wasn't allowed in the store with my bag and this wasn't his
rule. I left immediately w/o protest. I was never made to feel unwelcome or treated as if I posed a threat to Lost and FOund. I found this really strange after I'd just been there on Monday, today is Wednesday, and I was asked to have my temperature checked, which I did w/o protest. No mention was made of my backpack and shopped w/o incident and bought some really nice items. I won't go back after today. I don't like being made to feel that I am a threat or a shop lifter when I wear a mask, wore gloves in the beginning of COVID, and have joyously supported and promoted this great services for years..

C
3 years ago

Love this place. I'm in from Philadelphia for a fe...

Love this place. I'm in from Philadelphia for a few days and stopped in to get a couple things (because I did a terrible job packing). My husband and I ended up spending an hour in here and leaving with two bags full of great finds for cheap (and for a good cause).

N
4 years ago

Super friendly staff. I have donated clothing, ele...

Super friendly staff. I have donated clothing, electronics, furniture, and other household items here several times over the past few years and if there s someone up front I m always greeted and asked if I need a donation receipt. Proceeds from sales go to a good cause. I think they do a good job at keeping the place organized and prices marked.

M
4 years ago

This store supports LGBT youth that are homeless a...

This store supports LGBT youth that are homeless and have been thrown aside by their relatives. The staff is great and at the ready to help. The prices are very fair and you can ger some good deals here. I urge everyone to please patronize this store and donate to help this cause.

D
4 years ago

Will unfortunately no longer shop here after today...

Will unfortunately no longer shop here after today :( back in the day this use to be a great place to shop for amazing deals on amazing items. Now it seems like the items they are only selling are broken incomplete items. Shelves in the back and on the sides are a mess. The prices got supper jacked up. The atmosphere today was just odd. Staff did not seem friendly. The helpers out front seemed to be working very hard tho. The inside staff not so much.. If I wanted to pay eBay or Amazon cost for items I would go on eBay or Amazon with warranty lol. If you want eBay price then sell on ebay.. People don't go to thrift stores to pay $30. For boots and $99 for a tea set. Stay humble and revise the store. Till then. You lost a customer

A
4 years ago

I have been shopping at lost an found for 4 years ...

I have been shopping at lost an found for 4 years and yesterday I was very unsatisfied I bought a Neato robotic Vac an it dosen't work since the management has Changed the quality of Service is not good I paid $100 for this thing , (it Should have been tested first before put out to be sold that's no fair to the Customers ,I will make sure i contact them to let them know that's not a fair deal

A
4 years ago

Fun well organized place to shop. They tend to get...

Fun well organized place to shop. They tend to get in some really interesting books and magazines. Not my best bet for clothes, but they do get some funny t shirts new with tags that would make a great gay gag gift. I love donating my old stuff here knowing it will help LGBT youth in Atlanta. Given this theme some of the older employees should be trained for how to avoid misgendering the customers. But the person I normally see at the front desk is really conscious of gender, friendly, polite and will answer all your questions!

P
4 years ago

Well I have to admit that this IS my favorite thri...

Well I have to admit that this IS my favorite thrift store. The music is always popping and the staff is friendly and helpful. They get a full range of items from stylish clothing, housewares, linens and furniture. The prices are extremely reasonable and you are supporting a great cause.

J
4 years ago

Very friendly staff, very helpful, not the biggest...

Very friendly staff, very helpful, not the biggest store and parking is a bit hectic, but did find quite a few cute things in here for the house, and its all helping the LGBT community and nothing can be better than that

I
4 years ago

We have always loved shopping here and supporting ...

We have always loved shopping here and supporting this non-proft. Unfortunately, things have changed in the store over the last 2 years. The prices have gone up and the atmosphere isn't as welcoming.

I went in today and almost immediately walked out as I noticed employees weren't wearing their marss consistently or over their noses. They also let what looked like a customer walk throughout the store with his mask on his chin.

It's disappointing because of all the good that they do. Their support of homeless LGBTQ youth is much needed, as is the food available to those in need at their front doors.

D
4 years ago

Amazing consignment.

Amazing consignment.

Not sure what I was expecting (a standard second hand store?) but I was pleasantly surprised to find it has truly unique character. The store also has a higher purpose mission to help LGBT youth. The items I found on my first visit were EXACTLY what I had been looking for AND they were all from higher end retailers.

Lost n' Found is the store that keeps on giving. Needless to say, I will definitely go back.

R
4 years ago

The manager on duty would not sell me a chandelier...

The manager on duty would not sell me a chandelier that was clearly marked $3 and told me that he cannot sell a chandelier for $3 even though it was on the sales floor and priced incorrectly....(It wasnt the only inncorrectly priced chandelier, so it was whoever was pricing the items fault not mine).DONT PUT ITEMS ON SALES FLOOR IF YOU DONT WANT TO SELL THEM!!.....
The store lost my sale because i had many other items I was going to buy!!....and now i probably wont he back in a while.....is this a charity or what?...arent the items donated?

R
4 years ago

This is a really important organization, with mone...

This is a really important organization, with money going directly to helping homeless LGBT youth. The selection is always changing and I think they offer a lot more interesting items than the bigger thrift stores.

Lost-n-Found Youth, Inc.

Lost-n-Found Youth, Inc.

4.6