Transphobic obstructionists. Purposefully misgende...
Transphobic obstructionists. Purposefully misgendering loudly in person, when on the phone with Supervisor magically finally listened to the corrections. Omitted information so that things had to be done slower and multiple times. So a three day legal name change is over a week. When I went in to get the certified copy all of a sudden it's not there like they said, now it's being mailed. No call or notification. Now I have to wait another several days. This is my life, safety and livelihood.
Supposedly it's been done correctly so I can't say it didn't get done eventually but the points of contact I had were horrendous and spiteful.