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T
3 years ago

I purchased Joyva Dark chocolate raspberry jell st...

I purchased Joyva Dark chocolate raspberry jell sticks. The dark chocolate was thin and had a wax like taste. The raspberry jell had a funny after taste. I was comparing them to Trader Joe's chocolate jell sticks. There was no comparison in my mind. Trader Joe's was much better and cost about the same. If Long Grove Confectionery wants to be known for good chocolate they have to do a much better job with what they sell in their stores.

S
3 years ago

The decor at Long Grove Confectionery alone is wor...

The decor at Long Grove Confectionery alone is worth coming in for a quick walk through. As you descend the short flight of stairs and open to door, it almost seems like you are walking into a secret hideout, filled with colors and candies. It's almost a whimsical, fairy tale like experience.

The shop is not huge, and during the summer, does get crowded out quickly. The free samples are always delicious and my personal favorites are the various flavored truffles. The chocolates here are sold by weight so you can mix and match to your heart's delight. Be sure to try the rum or the dark chocolate truffles!

H
3 years ago

OUTSTANDING candies but BETTER YET is the quality ...

OUTSTANDING candies but BETTER YET is the quality of service MARY, their Online Marketing Manager extends when in need of a "favor". A bit pricey BUT well worth it. NOT my first order and it certainly WON'T be my last................ :-) YUM!!!!!!!!!!!

M
3 years ago

Yes

J
4 years ago

My team and I at MXOtech have worked with Arway Co...

My team and I at MXOtech have worked with Arway Confections/Long Grove Confectionery for over 10 years supporting their technology initiatives. Our most successful clients are those who value technology and realize its potential to maximize efficiency, improve employee and customer satisfaction, and increase both bottom and top line revenue. Arway/Long Grove is a perfect example of a company that gets it. They are dedicated to investing in technology that will help them to be more efficient both internally and externally, allowing them to provide better products and support to their customers and partners. Their commitment and drive to implement quality technology makes Arway/Long Grove one of the most efficient and productive manufacturers/distributors in their space. We are proud to be their partner in technology.

C
4 years ago

We stopped in 2 days before Thanksgiving. Guess wo...

We stopped in 2 days before Thanksgiving. Guess workers were overly busy and stressed with orders. Anyway terrible customer service. Two of the ladies working there acted rude to my husband and me. I don t recommend spending your money here since acting polite to customers is not a priority. They both tied for itch of the week.

J
4 years ago

Very cute place in downtown Long Grove. During the...

Very cute place in downtown Long Grove. During the week it looks like you can watch them make the chocolates.
We bought chocolate covered coffee beans, truffles, English toffee, chocolate covered pretzels and caramel covered marshmallows.
Chocolate is sweet, but not overly sweet. The young ladies at the counter were friendly and nice. They carry many more items than what we bought. There is also a coffee shop next door.
Well worth the hour drive for us.

M
4 years ago

I placed a large order recently with Becca. She to...

I placed a large order recently with Becca. She took the time to make sure everything was available and that it would ship in time. I ve always loved Long Grove Confectionery but love it even more now because of the great customer service I received.
Thanks Becca!

K
4 years ago

Already a fan but today was beyond all expectation...

Already a fan but today was beyond all expectations. Ordered online for same day. Not only did they expedite the order, but threw in a product that I was unable to add to my cart online. When I say "they", today it was all Becca. Thank you Becca, you rock.