Lithia Motors Inc. Reviews

Quick service. Salesmen check on you but not on your butt constantly

Update, 9/1/19. after they heard from our consumer affairs, they overnited a check to cover the cost of the door lock and alarm system. Don't let them lie or get away with taking advantage of you.

They said whats wrong with the car to fix it and after you buy it and go to have it repaired you find out that what was a simple FOB problem according to them, it turns out to be a 2,500.00 dollar part plus instalation problem. I got the keyless entry and anti theft problem fixed with a 300.00 burglar alarm. They wont pay for the fix because they say it was as/is and I didn't spend 5,000.00 for the used 2004 grand cherokee. When they hear from the Federal Trade Commission for false advertising, the Better business bureau, the department of consumer affairs, they are going to be wishing they paid for the repair. They suck and that is what I have on the windows. Lithia Medford SUCKS.

I have never been insulted by a greedy company as this place! They will give you the lowest blue book trade in, which is normal but then cut it by another 2,000 off the value of your trade in to cover what expenses they feel. This is what you would expect from a shady corner used car lot sales tactic! Beware and really look the numbers over good!

We've bought three vehicles from Lithia and never come away with a bad feeling. We've always bought used and definitely feel taken care of here. We will probably continue to buy our vehicles here. The free oil changes for life is definitely worth spending a little extra for!

service was fast and employee's were very friendly and helpful

It s a nice building with nice popcorn. People make you feel like they want to work with you.

Best customer service ever!!!! The head mechanic explained everything thoroughly and was very helpful in finding me the best price for the car service I needed!

They did a great job putting the side bars on our new Ram

Traded in my challeneger for a new one. Not a fan of the way your upgrades aren't important. And make it less but the same upgrades on thwie vehicles add twice the value of that upgrade. And if they were a stand up company they would start out with fair offers and not low ball people. Many people don't understand they can negotiate and unfairly get taken advantage of. But all in all they are a good business and for the most part take care of you.

Nice auto store with many options. We bought a VW Passat and are very pleased with the service we received, Steaven and Mel were very patient and helpful. Thank y'all for everything!

They were very kind and helpful. And quickly got our car fixed and we were back on the road.