If I could give them zero stars I would!!!! This c...
If I could give them zero stars I would!!!! This company is a constant headache. Unfortunately, I have a portfolio loan with them so I have incurred headaches on all of these properties. EVERY SINGLE YEAR they fail to make the payments on my landlord insurance policy. My insurance company has them as our mortgagee and all bills are sent to them yet they claim every single year to not get them. They tell me to send them to them to make sure they are paid on time. They are my escrow company, not my job. I have incurred late payments every year on every property because of them. Instead of handling the issue, they pass the buck around in the company. Additionally, they lack a user friendly website for viewing loan details, etc. My advice, go with anyone except them. We own several investment properties and have a wide range of investors we work with. I couldn't recommend them any less. They deserve ZERO stars.