Please avoid this firm. While their rates are good...

Please avoid this firm. While their rates are good they are often very unorganized and communication is subpar. There are too many people involved in the process that do not talk to each other. In my case this led to them booking the wrong loan type initially and then having to reschedule an appraisal. Furthermore, 2 business days before closing they informed us that because of the change we would need to use their title company with no exception. Effectively requiring us to either use their flip loan or move the closing date back. This was an off market deal in which the seller would have backed out if we pushed closing. At the end of the process they had no interest in taking responsibility for any of the misteps in the process. Once we complete this project we will likely never use this lender again due to their poor organization and communication.