Service was excellent! My husband and I are on our honeymoon and we got the couples massage. The atmosphere is very relaxing and we are feeling much better. I would definitely recommend coming here if you re in need of some R & R!
Great setting and very relaxing. Accomodating staff and make you feel welcome. I would always recommend. Visited in August and turned out perfect.
Wonderful staff at all levels, from check-in, tech assistance, hospitality during stay and check-out. Hotel on Main Street with immediate proximity to shopping & restaurants. Wonderful suite stay with separate living room area, microwave and fridge. Clean suite and restful bedding.
We normally stay here when we're vacationing on Mackinac Island. It's located smack dab in the middle of everything!!! People watching on the balcony is a great way to relax at the end of the day. The elevator stopped working more than once during our last stay... And we're on the top floor! That's the only reason I didn't give 5 stars.
The hotel was very nice. Right in the center of a mess of tourists however, so you better like people.
Great place to stay, right in the heart of the city!
Cute accomodations, our first time to Mackinac and we will be back specifically to this hotel
Staff very pleasant & attentive Suites are beautiful. Highly recommended.
Nice rooms with a great view of the lake and main street. Wifi is a little slow, but overall nice rooms. Nice staff. Turn down service has Oreos.
Very Nice staff. Everyone was very helpful and the deals were great. I highly recommend.
Wonderful place to stay.large room with separate sitting area. We loved it
Great location, right in the heart of Mackinaw Islands tourist district. Close proximity to everything and a great place to enjoy the island when the big crowds go back to shore. I highly recommend it.
Great place to stay. Had a great view of the water and downtown.
Right on main street in the middle of all the action. Great for walking or biking. Close to docks, no taxi needed.
Chippewa package was great. Both massages and facials were outstanding
The people working the area were amazingly friendly and super helpful
Great location on the island, staff was very friendly and went above and beyond compared to other locations we have stayed near Mackinaw. Difference between the island and the city is that the island is always working on improvement and upkeep! My kids won't forget the "turn down service" Oreos and Milk!
Stayed in a balcony room the last two times we came to the island. Great location. The rooms are decorated nicely, and always clean. Sitting on the balcony in the morning sipping coffee and at night with an adult beverage is the best.
The place is beautiful and has great products for sale.
Great place to stay on the island!! Super nice touch on the cookies and milk at night!!!
The accommodations and staff are great. The room, location and service were awesome. The internet is a disaster. So if you don't need to check email, it is great. The internet is not throttled and/ or does not have QOS turned on, so the person using netflix makes it so no one else has internet.
Great location, balcony above the busy Main Street. The room was lovely, clean but for August, after a busy season, needs some tlc. Friendly staff!
The lilac tree spa was really nice and I enjoyed myself.
We love our room, the view is great, the staff has been so accommodating. We will return.
This hotel was absolutely perfect! I don't think the pictures do it justice because I thought we were going to get a room that looked like my grandma decorated it in the 50s, but this was a really charming, beautiful, and quite elegant place. The room was comfortable and in the morning our 6 year old could go watch cartoons in a separate space that allowed us to sleep in a little bit longer. The whirlpool tub is huge and I even made use of it one morning. And I tried out their prenatal massage and wasn't disappointed. I missed seeing any note of this extra surprise - but each night some lovely ladies come by and give you milk and cookies! Come on! Perfect. I suppose everything isn't perfect...the only complaint we had was the sound of the air conditioner. I saw it mentioned in another review and I thought they were talking about window ACs being loud, but this is the whole building's central AC - and it is loud. Like a jet plane. But everything else is magical you kind of just shrug it off.
Great location, clean quiet rooms, comfy beds. Couldn't have asked for much more for the night.
We ve been staying at the Lilac Tree for eight years now. This place is incredible!!! Situated downtown for great people watching and access to shopping and dining. Love everything except the lady at the front desk. She is difficult to work with and has messed up our reservation many years. It won t stop me from going back though!!!
Absolutely amazing place to stay. Beautiful rooms and the staff are great. The location is perfect for shopping or getting anywhere on the island.
Conveniently located on the strip. Very clean rooms. We really enjoyed our overnight stay.
** READ BEFORE BOOKING*** I booked this hotel after reading reviews on Fodders, Google and Trip Adviser and I thought that with an overall rating of 4 stars that this hotel would be a good fit for my family. That was definitely NOT the case. I don't typically write online reviews but felt I needed too for this hotel.
We arrived to our room on 8/30 to be greeted by an overwhelming smell of deodorizer that had been used in our suite. After letting our room air out the smell did get a bit better. The room had just been cleaned and yet it still appeared dingy and dirty. The cabinet by the sink was missing paint and the bottom kick board was knocked loose and just sitting up against the cabinet. The carpet was stained, the wicker chairs in the suite were worn out and the huge over sized jacuzzi tub offered a discolored gold faucet. The lobby to the hotel is small and the baggage room barely held all the luggage for my party of 5. The elevator is located on the outside of the lobby entrance so you access it from the corridor that is lined with gift shops which means anybody shopping those stores have access to the elevator that leads to the hotel rooms. Had I known this prior to my arrival, I would have definitely PASSED on booking this hotel for safety reasons. There is a safety latch on the door once your inside of the rooms but without a safe in the room, that really didn't help us once we left to go sight seeing. We needed additional towels because they only provided us 4 so we called the front desk to get more. When they didn't show up with them, my husband ended up trying to locate somebody from the hotel to get them for us. He ended up on the third floor to try an locate somebody to get us the towel only to find the linen room open for us to take whatever we needed. He did notice that sitting right on top of the counter appeared to be an access key card that the staff must use when cleaning the rooms. He was not happy that the linen room was left unlocked and that anybody could have had access to everything in that room including whatever doors that key card opened. Not Cool AT ALL!! In the evening, the staff does bring you cookies and milk around 7:30 pm in the evening. They do knock on your door and if you don't answer, they come into your room with their access key. They bring you packages of Oreo cookies and they pour you a glass of milk which they walk around with from room to room carrying. You would think they would at least give you a single serve small milk container to go with your cookies but they are pouring milk into glasses and leaving them in your room while you are out. It was difficult to sleep for all of us because the noise from the floor above us was non stop. We could hear anybody accessing their room, walking, and the kids who were running at all hours of the day and night. The air conditioning in the room was difficult to control and it was either ice cold in our room or very hot. I did speak to the young lady at the front desk about my issues and she did apologize for the inconveniences.
If this had not been labor day weekend I would have packed my family up and went to another hotel. We paid $280 for the first night( which seemed fair) but then caught labor day weekend where the cost jumped to $370 a night. I have stayed in some fantastic rooms for $370 a night and this place isn't one of them.
Balcony view of the town going to sleep and waking. Quaint and well appointed. Friendly staff. Worth it.
The lilac tree hotel is a very nice place, they have all sorts if nice shops and a spa and it is a great place
Spa was nice. Husband and I enjoyed our couples massage for our anniversary. Spendy, but expected since it's on the island.
The customer service was excellent, and the rooms are very nice. We stayed in a single bed with pullout couch, the bath area divided the two areas and both had TV's. Microwave, Keurig style coffee maker, and fridge in the room. Good closet and drawer space for extended stays. Location is central to the shops. Well worth the cost!
My husband & I stayed in room 408 (top floor, master spa suite). The extended balcony provided a gorgeous view! Spacious, clean, beautiful suite. We loved the milk & cookies at turn down! We had an issue with the light in our bathroom and it was fixed within 5-10 min. We will definitely be staying here the next time we visit Mackinac Island.
The fudge here was by far the best we have had so far. It was fresh and soft, and the pieces were cut in a more favorable way :)
Lilac tree & spa on mackinac island , get one of the suites, great location, lacks a lobby bathroom, when you are checking out & it's your last chance until you get to the starline ferry, this does make a difference. Its sister hotel "the chippewa" down the road is nice, has the pink pony restaurant which has very good food but lacks the spa
The accommodations were terrific for our New Year's stay. The staff was very friendly and helpful. The communication from the staff about what was happening over the four days was fantastic. The hot dogs and brats during lunch, s'mores in the evening and hot chocolate was a great touch. We are already planning to come back for the next New Year celebration.
Such a cute hotel. Very clean and very nice staff. We had a 3 queen suite and it was great. Nice jacuzzi tub. And the location of the hotel is amazing
Lovely view and spacious rooms. We had a 4th floor balcony room with double queen beds. Internet/wifi is pretty bad and TV is only available in standard definition. Overall, it's a pleasant place to stay.
We only went to the shops that were inside it but it did look like a amazing stay
Lovely atmosphere, very attentive staff and easy to get to from the ferry.
Service staff were friendly but it was a bit busy do to tourists and they forgot some stuff
All the shops are fantastic. Not only the hotel which is equally as great.
The room was wonderful and the staff were amazing! We will definitely be back!!
Spacious rooms with super comfortable beds! Very clean and well kept. Hotel staff were very friendly and helpful. Located right downtown so very close to dining and shopping.
Absolutely beautiful atmosphere and perfect way to relax while vacationing on the island.
My family and I have stayed at The Lilac Tree many times It is clean, affordable, nice size rooms, and right on Main St. And it has a elevator, wide doors, And I am in a electric wheelchair and I can get around fine in the entire suite and hotel. The staff is very nice and friendly. I called the desk at 3 am due to pain sick. The man found a fan and brought it up to my room. Now how nice is that?? I did not want the air cond on and freeze the family. lol Just a fan due to hot from pain. I will always go here, or change my dates. Great Job~! The Potter Family
Loved it! Very family friendly and great for romantic getaways
lilactree.com
