I ve only gone for the rock climbing wall, and the...
I ve only gone for the rock climbing wall, and the staff members are so friendly and helpful! Liam and Emily were very encouraging and offered tips on how to better maneuver my way up when I struggled at certain spots.
I do have one complaint, however. Each time I ve gone in, I inquired about getting belay certified with my boyfriend through the facility. This would allow us to climb outside the designated hours the wall is open for- according to signs placed near the front desk. A couple months ago I was provided Ms. Haley s phone number, but despite calling numerous times and leaving a voicemail, I never received a call back. Then last Sunday I was provided her email and again have not received any reply. I m frustrated that I can t get a hold of anyone to move forward with a service they offer. I still want to get certified, and would appreciate if someone could take the time and consideration to get back to me. Until then, I find it hard to recommend this complex.