Lexus of pembroke pines Review

People from used cars are awesome, they helped me a lot with my trade in and with my new Infiniti Q60. I am so happy thank you guys....

This was my first Lexus and the experience was amazing. Alex was an amazing salesman and answered all of my questions. He treated me with the utmost respect and care. Thank you Alex for making my first experience with Lexus the best.

I communicated with Cesar at Lexus of Pembroke Pines and he was very helpful. I never was pressured nor did I feel I was being misled. He was really great. The process was super easy and I am in LOVE with my Lexus ES 350. Thanks, Cesar!!

Sammy and Boris provided a very customer oriented service. Both went above and beyond to make the process smooth. Great experience.
Like Sammy said I was treated as family. Thank you

Buying a car here is the best experience. Really fast, with a lot of discounts and Rafael is a great advisor. I ve always had Mazda but coming to this dealer was the best decision. So Happy with Lexus.

Darren was very attentive, cordial and above all, with a lot of patience. Darren guided me from the moment we started communicating about the purchase of my Lexus, that process lasted about two months, and we finally got it done and I was incredibly satisfied. Tremendous person Darren !!! Thanks a lot!

Terrible experience, I will never go to this dealership again. I went in to buy out my lease, I already new my pay off or buy out. It should have been a very easy transaction. It was not, I was talked down too, after I caught them in lie *they doubled my fees, to the tune of $1358*, when confronted about it they said the computer doubled it . Then they wanted a debt card, who on earth is going to pay $30k with a debit card. The finance guy Darryl Garib, said to my face RED FLAG, he was rude and VERY Condescending to me. I asked to for a copy the Retail Buyers Order to go to the bank to get a cashiers check, he told me that I could print out, on my own when I got home. * I asked 4 times for it so I can review before I take it to the bank, he finally did, but only a copy of a copy. Upon my return from the bank I expressed How dissatisfied I was with the way my transaction by the way it was handled, and asked to speak to a manager. George came and listened to me for a couple of minutes but basically that was it, They topped off my already full tank of gas. Buyer be ware, go over all you figures, do the math yourself. I Would not be surprised if you might find a mistake in their favor not yours. Over all Negative 1, I will never go their again and because of this experience, I doubt I will ever buy a Lexus again. Worst of the Worst

Alex was very helped finding us the car we wanted in a timely fashion. The whole process of buying the car was very smooth. I would highly recommend Alex and the entire team at Lexus of Pembroke Pines.

Fast and professional service. Got all in one place. Very helpful managers with good advisory and experience.
Had easy access to appointment and quick solution of my needs.

After waiting well over 3 months, I had given up hope in regards to getting the car I wanted. Darren was very understanding and communicated with me about the process and headache it was for them to get the exact car that I wanted.
It wasn't an easy process, but now that I have my car, it was worth it.

Thanks Darren at Lexus of Pembroke Pines!