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C
1 year ago

I had a great experience with Legacy Health Servic...

I had a great experience with Legacy Health Services! The staff was very professional and caring. The facilities were clean and well-maintained. I would highly recommend them to anyone in need of healthcare services.

L
4 years ago

My mother-in-law was discharged after 20 days beca...

My mother-in-law was discharged after 20 days because her insurance only covered 20 days. We appealed to the insurance company but the Wickliffe-Country Place reported to the insurance company that she could walk 35 ft. with a cane and some assistance. My mother-in-law reports that she was never asked to walk and did not walk at all while there because she always used a wheelchair.

When she was discharged, we, her family, were informed that she had taken a COVID-19 test and the results were negative. That evening we got a personal call from a worker at Wickliffe informing us that the results were not negative. They were positive for COVID-19. My husband (her son) and I brought her back to our home for continued care thinking that she was in good medical health. We also have in our residence my 87-year-old mother who has emphysema and is at very high risk should she contract COVID-19.

We have taken great care to isolate each woman in her own room and are quarantining for 14 days. My mother-in-law is mostly immobile and requires close body contact for all of her needs including toileting. My husband and I cared for her for almost a full day before we were informed of her positive COVID-19 test results.

The negligence shown by reporting incorrect incorrect COVID-19 testing results is inexcusable. Wickliffe Country Place has endangered three lives: my husband, me, and my mother. My husband will miss 2 full weeks of work due to the quarantine and more if he contracts this disease.

Legacy health services

Legacy health services

3.8