Lettera Sign and Electric Co

Lettera Sign and Electric Co Review

Reviews 91
3.9
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Reviews 91
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Y
3 years ago

Horrible service. These guys don't care about the ...

Horrible service. These guys don't care about the customer. It's like they don't want you to bother them when you call for a part number. When you walk in to the store, good luck getting help Just horrible. This is every time. Not going back.

w
3 years ago

The place has a horrible customer service Practice...

The place has a horrible customer service Practice. You be standing there for 20 minutes or so and everyone behind the counter is either eating or ignoring you.the parking sucks the service sucks.order what i wanted from carparts.com had to wait 3 days but saved double of what this place wanted this place sorry to say is a dyeing dinosaur.

A
3 years ago

Im a customer consultant, and i would only say tha...

Im a customer consultant, and i would only say that this location needs to improve there service by changing the hole staff, they are not professional at all. starting with the girls there dress cuarters is as if thay there to get all the attention and not the service the customer deserve. they are very slow on everything they do i was waiting for a half hour just to get my money for returning calipers mean while i spent about $ 400.00 dollars in parts

R
3 years ago

Pretty good parts store. Had most products in stoc...

Pretty good parts store. Had most products in stock, service is gay. They do have delivery for business and if they don't have it in stock can get it fast. Prices are good but parking is a problem since there is no parking lot and street parking is very limited. Setup is mostly for mechanics rather than do it yourselfers.

N
3 years ago

Being in the automotive industry we all now how ha...

Being in the automotive industry we all now how hard it can be to find the part we need. I'm a huge fan of the show Hard Parts South Bronx and Joe the owner is a pleasure to deal with. I'll gladly make the run from my shop thats in Long Island to the Bronx to get the part I need

t
3 years ago

They had the part that I needed, but the place see...

They had the part that I needed, but the place seems VERY UNORGANIZED I was the only customer there at the time and I had to wait 20 to 25 minutes (not exaggerating) just to get my part, they customer service SUCKS!!!!!!!!!!!!!!!!!!!!!!!!! I'll give them half a star jus for having the part if possible, but 1 will do.

k
3 years ago

Price

M
3 years ago

Terrible customer service.

Terrible customer service.
I walked in and had a simple question regarding a part that I needed. A Spanish speaking older gentleman (shouldn t even call him a gentleman) called me over and upset with me because I couldn t speak Spanish and explain in Spanish what I needed. It was simple. I needed lights for a back break light since I had fuse and the light needed replaced. He immediately was hostile by the fact I wasn t sure regarding the part but I knew the car and model so I was expecting his expertise. This man was straight up nasty.

C
3 years ago

Fast customer service... I needed a pump that's co...

Fast customer service... I needed a pump that's connected from the filter to the engine... unfortunately they didn't have it in stock but order it for me and will be here tomorrow... And very economical

E
3 years ago

Crap

T
3 years ago

Great place to shop for your car parts because the...

Great place to shop for your car parts because the people here have years of knowledge on cars and parts not like them AdvanceAutoParts,,and AutoZone stores
where the sales people there have little knowledge on what makes cars run and quality of parts..THEY SIMPLY read off the screen
SMH.. Almost forgot BSF has the GREATEST PRICES HANDS DOWN!!!

J
4 years ago

Ppl think this is good place because parts are che...

Ppl think this is good place because parts are cheap no ppl your parts are used they come from the Yonkiard if you really looking for good and reliable parts come to Millie auto parts Yonkers New York and about the owner joe he abuses his employees and show no respect I work whit him for 4 years he told me I was going to die jump from the washing bridge etc don't go there

j
4 years ago

Bad customer service the worses their parts are in...

Bad customer service the worses their parts are in most cases remanufactured and when you go there to chop they act towards you like are not welcome there, my experience the was a nightmare dealing with those people there I don't recommend this place at all to anyone . But is up to you?

H
4 years ago

PLEASE DONT WASTE YOUR TIME WITH THIS ESTABLISHMEN...

PLEASE DONT WASTE YOUR TIME WITH THIS ESTABLISHMENT. Standing in there for 30 min to order a simple part, no one even looked at me, all 5 parts specialists pretended to be busy just to avoid customers. I then again asked the cashier person who can i speak to get help ordering a part? He said they are all busy just wait.... I flipped them the bird and walked out. Went to advance auto parts, was in and out in 8 min with the parts i needed.

R
4 years ago

This place is sucks I went in for a 1998 Honda acc...

This place is sucks I went in for a 1998 Honda accord water reservoir. He ask the boss if he can order it of course you expect it to be extra but he said 49 dollars .problem is carparts.com sells it for 5 bucks.damm I was shocked that they let greed consume them.loke that.its better to order your parts on line and wait 3 days you save 90 percent. Of

J
4 years ago

The seller's attention was bad, he preferred to le...

The seller's attention was bad, he preferred to leave me waiting to answer the phone, I complained to him and he said, I can't answer him, I'm on the phone in Ecuador, there is no such thing as a poorly attended customer, seller for his home.

M
4 years ago

Usually has what you are looking for at a decent p...

Usually has what you are looking for at a decent price but not great at giving advice or figuring exactly what u need. I needed some new oil camshafts for bank 1( which i now know is passanger side of engine) and they didnt know if it were left or right

C
4 years ago

I'm in the automotive industry we all now how hard...

I'm in the automotive industry we all now how hard it can be to find the part we need. I'm a huge fan of the show Hard Parts South Bronx and Joe the owner is a pleasure to deal with. I'll gladly make the run from my shop thats in Long Island to the Bronx to get the part I need

Lettera Sign and Electric Co

Lettera Sign and Electric Co

3.9