On September 17, three of us (parents and a 3-year...
On September 17, three of us (parents and a 3-year-old child) settled in at 10 am on the 1st floor of a bungalow, room 3412. Further, in chronological order:
16:00 during the daytime sleep in bed found a colony of ants (photo attached)
16-15 went to the reception, asked to resolve the issue
And suggest options
18:20 returned from the beach, the room stinks with insect repellent
Then a call to the reception, an offer to air the room. My husband suggested that I put a photo of my bitten back and a photo of ants in bed on the tripadvisor.
6:30 pm - The cleaning lady arrives, pushes the bed aside and begins to rinse off with a mop a white liquid insect repellent that has been liberally applied to the tiles under the bed.
18:50 - a call to us from the guest reception, we offer to resolve the issue of room replacement within an hour.
20:00 we are transferred to a bungalow room on the 1st floor. We go in, in the room there is a persistent smell of insect repellents.
Calls again, my daughter and I are sitting on the street, since you cannot enter the room! Dear Letunia employees! Don't think that people around you are stupider than you! What did you expect? That you will splash the room and everything will be sewn-covered?
22:00 give the third number. Without strength, we rise to the technical floor of the main building. A representative of the guest relay is with us, asks if this number suits us. I answer that I cannot give a definite answer, but here at least there is no stench from funds.
23:00 - yes, the means no longer stink. It's just that, as it turned out, our room is located above the ventilation shaft, and even with the windows closed, we enjoy all the aromas coming from the kitchen. Now it stinks of fried fish. Well, the hum, like in an airplane. Great stay.
23:42 - but the ants crawled into the bed of the 3rd in a row (photos are attached). Hooray!
Letunia, are you out of your mind? Is the offer to air the room, relocation smelly rooms your maximum? There is only one desire - to leave here and never return.
I sincerely hope that you will have enough resources to provide us with rest according to the stated parameters.
Anna