LensonLine

Lenses were delivered very quickly and well packaged! Also saves a few euros with the optician! I spoke to a friendly girl at customer service, so I knew exactly which lenses I had to order!

Fantastic service. In the event of problems, they do everything possible to solve it. Personal, focused, and fast.

Lenses delivered super quickly to my optician who also gave me a follow-up check. Great service, highly recommend!

Fast delivery, very friendly customer service and the lenses are no less than 40% cheaper than at my eye doctor !!

Fast and smooth delivery. Very pleasant after-sales service. Customer for years and always helped efficiently and friendly. You can always pick up your orders for free at one of their opticians, where you can also go for advice and assistance. Serious recommendation!

Top quality, fast service and quickly accessible in case of problems!

I'm very satisfied! I got the lenses quickly! Top service!

Reliable site, lenses delivered the next day, nothing to say on that side. On the other hand, I didn't take the time to compare the prices, my Acuvue vita lenses are 40% more expensive than anywhere else ... (paid 42.5 for a box of 6 lenses on 05/18/2018, against 29.90 at visiondirect.be for example) Scandalous.

Very satisfied with the smooth service !! My order has always been delivered correctly and on time. Very professional and reliable!

For the umpteenth time I have to wait for my daily lenses order because they are not in stock. This is not indicated anywhere on the website and you will only find this out after your package has still not been shipped after a week (normal shipping takes 2-3 days) ... If you send an email to ask how it is since you are almost out of your lens stock, they tell you that they were out of stock. Funnily enough, the lenses are sometimes shipped the same day ... ?? They are friendly, none of that, but it could be better because of above complaint, at least I expect a warning on their part so that the buyer knows that they may run out of lenses because the delivery takes longer. In any case, I have found a cheaper online store, with stock status described with your order.

This is my second time using this lens (EYEDEFINITION ACTIVE PLUS), and I need to tell you that this lens literally hurt my eyes. Prior deciding on using this contact lenses, I went to my optician and he recommended to use this as I have very dry eyes. The first 6 months, it was OK. Until I bought the second batch, then my eyes start to hurt, getting irritating, and eventually burned my whole eyes that I cant put them on anymore. So I want to return them, get a refund or exchange to the new brand (after a month I bought the package), Lenonline company said they cant refund because I opened the package. I was like what? If I didnt open the box then how could I know that the product is defected or not working? I mean this product needs to get in contact with the human body, and if I didnt open the box how could I know if the products works or not?. I talked to a representative, and clearly they didnt want to take any responsibility if they sell fault products and hurt your most important sensory part of your body as they said "they have a policy to NEVER REFUND THE MONEY IF ANYTHING GOES WRONG" So be AWARE, all the consumers who is planning to buy from this website, if anything goes wrong, the company dont care and they are not taking responsibility about your issue. However, they potentially breaking the EU of consumer rights law. According to the EU law in Belgium, if the product is not working, wrong manufactured, they have to refund or give us the new product. But since Lensonline have their own "general rules" they dont give refund (if the package is opened or make you blind). Good luck guys!

Very fast delivery, professional optometrists in Bruges and Ostend. I am LensOnline!

Customers with a right to increased reimbursement due to health insurance experience an absolute nightmare at this 'most reliable contact lens site'. Those involved are totally unable to correctly fill in the required certificate! I have experienced this several times personally.

Very pleasant experience! Super friendly customer service! Already ordered several times and if there is a problem there is always a solution ready.

Extremely satisfied, super fast delivery, friendly and expert customer service, supported by highly skilled opticians.

Good prices and delivered quickly. I am very satisfied with your service! Keep it up!!