The niceness of the room doesn t make up for the b...
The niceness of the room doesn t make up for the bad service. Room wasn t ready for us on time despite us having checked in earlier. Ordered room service for dinner and it hadn t arrived over an hour and a half later, so I fell asleep waiting. Not cool, as my night s sleep wasn t great, half expecting a knock at the door! (Concierge didn t really care to note or follow this up the next day.) The lift swipe access wasn t working, and despite the staff knowing that they had to swipe you through when they saw you enter the lift, would wait for you to try again, re-leave the lift and come and get them, over and over. Terrace service was pretty slow and getting attention back to your table after the initial order was practically impossible. All in all, the service really took a lot away from the place, so will pick from the many other places in Paris next time.





