Le Royal Hotel, Amman Reviews

I attended a Christmass Party for kids it was nice with Mechoo the magician
Number of guest was more than expected we did not find a table but solved immediatly
Five stars hotel & deserve it

A perfect hotel in Amman. One of the best leading hotels offering great views, large rooms and accommodating staff. Been there a couple of days and the experience was really good.

Amazing hotel, great service, good food, reliable and safe, shared gym and there is a gym and spa separately for women and men

The place is sophisticated and the service is excellent and thank you for the quantiery of our cutie

very bad food in weeding buffet and unclean toilets

very bad reception and not welcoming at all. The price on the website is given in US dollars and then it somehow becomes in Jordanian dinars which is higher than. US Dollars.

I've been there for seminar. Good service by staffs. Nice halls.

You attended a sweet place in it, and there are no places for non-smokers, and God is a place as if you smoke with them on the first floor.

Chester at the 10th floor is beautiful and has yummy food

Ramadan breakfast is very wonderful and variety and buffet is very rich and the service is very excellent.

Very nice place to stay ... just not alote of things to do ....

My husband chose Le Royal for our honeymoon and regretted it shortly after returning to our suite after ordering room service and realizing that we had left the room around 5pm, and he had told housekeeping to come and clean the room after we had left, and upon our arrival at 3am the next morning, our bedding was not changed, our room service was still sitting in our room, and he had paid extra money for a romantic display on the first night, which was never arranged from the beginning. At 4am, my husband called the housekeeping supervisor and asked them to take care of the room, but all the supervisor could do was smile and say he was sorry. We were then escorted to the lobby to drink coffee while they cleaned the room, and we both felt they did not take our request very seriously the entire time. Our room was such a mess and to come back after visiting with family until 3am, and for the room to not be touched at all, was completely unprofessional and disgusting. When we arrived to the room, the fruit plate was next to the bed on the side table, and there was a random strawberry on the floor near the bed, which my husband stepped on by accident when bringing in our luggage. We should have taken that as a sign of the housekeeping staff's blatant disregard for small details, and oversight of taking care of their customers. This is a 5 star hotel, but their housekeeping and customer service deserve that of a cheap motel. The only area we would like to praise is the front desk staff, when we left the following day, my husband dropped his wedding ring down the elevator shaft to the basement, and the front desk staff managed to call someone to find it within the hour. This does not make up for the poor housekeeping and customer service from the hotel, but at least we left in a relatively good mood due to them.

Quiet place and perfect for kids
I love the view
Good service

A very, very luxurious, neat and sweet hotel, but very, very expensive

Bad prepared for room
And staff not professional

To have a special hotel in amman its one of the few

Large, very luxurious hotel, wide choice for eating

5 star hotel in the prime location. Excellent amenities

The quality of the Moe dispensary and the facilities are bad and the service of customers is Mo and Naseen

Excellent service and a nice location overlooking the center of the country

One of a kind experience, Chester restaurant noe became my favorite and they are having an amazing view. Staff and delicious steak

Fantastic hotel the staff, service and the food at Chesters were outstanding. The Rib Eye and caesar salad are my recommendation. You must have a massage the Chinese one is not only completely relaxing but it also rejuvenated my whole body.

This is a luxury hotel and a great location to reach any destination in Amman and secure transportation

A very nice hotel service and not the finest eating distinctive, the designers are elegant and helpful