LDI Integrated Pharmacy Services Review

Use as our mail in Phcy & like their Custer support

Want every prescription messed up or late? This is the pharmacy for you!!!

Only giving one star because they won't let me put 0. I have had the WORST experiences with LDI. Every time I refill my birth control it is late getting to me. My doctor called in a new prescription on Wednesday. It is now Thursday of the NEXT week and I still don't have it! They say 1-2 days for "processing" and 3-5 for shipping. If I were able to call it in to Schnucks or some place like that, it would be ready by the next day if not the same day. It is absolutely ridiculous. In my opinion, prescriptions should be overnighted since people NEED them. One time I even called it in to pick up at the pharmacy so that I could get it sooner. I sat in the office for ONE HOUR just for them to tell me that it was filled somewhere else. Why could you not tell me that as soon as I got there? Do not use LDI if you don't have to. Their people are incompetent and have no knowledge of medicine or really how a pharmacy works.

If you have a choice of what pharmacy to get medications at do not choose LDI. I'm not sure how this company is up and running. Most of the employees are incompetent. Almost every month I have to call about my prescription not being delivered on time. I'm now two days late on taking my birth control (I need it for medical issues not preventing pregnancy). The option LDI gives you anytime they mess up is to drive to Creve couer before 6pm M-F to pick up your medication. Sometimes this option is impossible so you're just SOL until this joke of a pharmacy decides to mail you your prescription. Need an early refill because you'll be out of the country for 2 weeks? Oh no. Not at LDI, you have to fight for it even with a doctor's authorization. Like I said if you have the choice of where you can fill your prescriptions don't choose LDI. Unless, getting aggravated to no end brings you joy.

THEY SHOULD SERIOUSLY HAVE A LAWSUIT PLACED AGAINST THEM. I HAVE ALWAYS DESPISED HAVING TO DEAL WITH LDI JUST BCUZ APPARENTLY IT BECAME A MAINTENANCE MED AND MY NORMAL PLACE OF BUSINESS CAN NOT FILL IT UNLESS I WANNA PAY OUT OF POCKET. I HAVE DOCUMENTED SEVERAL GOING BACK TO 2014 OR 2015 OF SERIOUS ERRORS & DUPLICATE BILLING OR TRIPLE BILLING . I BEGAN USING ONLINE TO REFILL AND WOW. THEY ARE A MESS. APPARENTLY I HAVE A SCRIPT THAT CAN BE FILLED WITH 255 REFILLS ON IT BUT IT SAYS 254 RIGHT NOW AS THEY SAY IT IS BEING PROCESSED. IT SHOULD HAVE 5 REFILLS ON IT. IT IS NOT THE CURRENT DOSE I AM TAKING. ACCORDING TO LDI THEY REFILLED IT TODAY & THAT IS EXACTLY WHAT MY DR IS GOING TO THINK. I AM GETTING TOTALLY DIFFERENT MG & IT IS NOT ON LIST ANYMORE IN THEIR ONLINE PORTALM IT SHOULD BE AND IT IS BUT LISTED AS JUL 20, 2017 OR SOMETHING. THEY DO NOT PUT CORRECT DATES ON PILL BOTTLES OR ON WEBSITE. I HAVE BEEN SAVING THE BOTTLES FOR LONG TIME SINCE THEY WERE TELLING ME THE RX WAS JUST RECENTLY PICKED UP & THE DR WAS EVEN CALLED & I HAD TO GO BACK HOME AND TAKE PILL BOTTLE TO SHOW PROOF. THEN 1 OF MY DR'S WANTS TO SEE PHARMACY PRINTOUTS FOR 3 MONTHS AND THIS WAS DUE TO LDI NOT DOING THEIR JOB AT ALL. AND ANY MED YOU FILL ANYWHERE IS ON THEIR LIST BUT IT DOES NOT GIVE THE NAMES OF MY CHILDREN OR HUSBAND & ETC. MY DAUGHTER WAS PUT ON ADERRALL FOR SHORT WHILE UNTIL WE DECIDED BETTER WHEN NOT TAKING IT. MY DR THOUGHT I WAS TAKING THAT MED & ACCUSED ME OF LYING TO HIM. I AM FLABBERGASTED THAT THEY CAN EVEN GET AWAY WITH CRITICAL ERRORS THEY CONTINUE TO DO BECAUSE IF IT IS A CONTROLLED OR SCHEDULED MED ... THEIR ARE SOME STRICT CRITERIA FOR IT AND BCUZ THEY DO WRONG YOU SUFFER. I TRIED TO FIX THIS WITH THEM A FEW TIMES TODAY AND NOT ONE RESPONSE BACK. I SENT THEM PHOTOS OF THE OBVIOUS INFRACTIONS & EXPLAINED THAT WHAT THEY HAVE TYPED WHICH IS NOT AT ALL WHAT WILL BE DELIVERED AND NEXT MONTH THEY WILL SAY THAT U SHOULD HAVE PLENTY BCUZ WE SENT 180 OF 0.5 WHEN NO U DID NOT. U SENT 60 OF 1MG... I WILL SAVE EVERYTHING. I DON'T LIKE LEAVING BAD REVIEWS BUT IF THEY R THIS BAD WITH CLERICAL ERRORS THAT REALLY HURT PEOPLE AND THEY COULD CAUSE SOMEONES DEATH BY THEIR NEGLIGENCE. U CAN ONLY IMAGINE THE REAL HORROR. WE WILL PROBABLY LEARN ALL ABOUT LDI 1 DAY. IT WILL NOT HE GOOD.

THE WORST PHARMACY EXPERIENCES EVER!!!! My husband is an insulin dependent diabetic, who cannot go without insulin. We waited over 2 weeks for his script, then I finally called today and they cannot even find the order!! We had similar issues this year and I am over it. We used LDI for years with no issues. Never again, we will take our business elsewhere!!!

Worst pharmacy I have ever dealt with, was told by insurance I needed to start using this pharmacy because my other pharmacy was going up 50% on my prescriptions, I have had nothing but TROUBLE with this place. The pharmacist Don't even know what's going on said that my prescriptions couldn't be filled because it was after 21 days that it had been written, had to explain to them about reading the cannot refill before date. These are very controlled substance and they don't care here I am 6 day's past getting them and supposedly they are just now getting filled. I will gladly pay 100% more for prescriptions than deal with the incompetence of LDI , definitely would not recommend this place to my worst enemy even.

Rarely do you ever get the chance to talk to a real person, i.e a robot.