The red-haired lady was racist. She answered my questions with a contemptuous attitude, because I am Asian? She acts as if her father was the owner of the bank. I wish one day to meet her traveling to my hometown and she will let people know the price of racism.
The security man is very polite, no problem.
WHERE IS MY MONEY !! STOP SIMPLY MAKING ERRORS !!!
LCL Cordeliers, I have a question is it legal to transfer money from multiple accounts without the authorization of the holder? Is it legal to empty and delete an account while it is positive? Moreover WHERE IS MY MONEY ???
In all honesty it does not even deserve a star. A lack of total respect! Anyone in this bank pretends to be the director. In this bank they do not hesitate to make fun of customers openly and in front of them! The so-called director Sophie does not hesitate to lie worse than a grubber. And when I ask that it be written I am entitled to a categorical NO. They put me a counselor who has a contempt without contempt. I ask to change counselor but it's been months and months I'm waiting. Attempt to make me close countdown in positive story to get rid of customers not rich enough. I do not even talk about fees ...
I strongly advise against going to this bank if you are not someone who owns a lot of money
Hello
Having worked for 42 years, I am very surprised at the reception at the central agency, a smile and a hello would be welcome, it is the minimum.
Have a good day.
Society to flee! I am in litigation with this bank following abuse and malicious acts by one of their agency. Despite my requests by email and an RA, a counselor, an agency director and an agency director give me boat answers to save time and not to provide me with the requested documents, which is completely illegal.
Faced with their contemptuous attitudes, I will be forced to initiate procedures to recover the coins they do not want to give me.
It's incredible, because they are employees of a group and bankers, they believe themselves completely above the law and without any complexes.
If we were to award an opacity prize, I think LCL will win it hands down. You can read LCL commitments on their site, they do just the opposite, it's just marketing and they have no respect for their customers.
I have been a customer with them for ten years and it was going well, until the day a new team arrived. Impossible to exchange with them and find concrete solutions. The worst part is that I am not an isolated case, many Internet users complain about similar cases.
It is now clear that if you are a customer categorized as unprofitable because you have changed situation in the meantime, you will be sidelined and a good juice pear to push yourself a little more in order to get as much as possible unwarranted costs .
Like what, being a society worthy of a mafia, it has good for the wallet of LCL
Bank to run away, slow services, high fees for counselors to pick up
Really un-courteous welcome
The hostess should not be at the reception desk but rather at the archives
Too bad because the establishment is really beautiful
Very professional and very patient and thank you especially Beatrice Home
The succession department cannot be reached in both Lyon and Paris. The automatic answering machines inviting to call back are the only contacts !!!!
It really does not make you want to take out life insurance at LCL or even do any business with it!
PS: change your email response message inviting to continue the discussion on social networks and instead put interlocutors behind your phones
Good evening,
I received the documents (W 8 BEN and W 9), with the details of my account in the barcode, whose LCL address is yours.
I have two accounts LCL, but in the Gard.
Could you give me the link, I do not understand!
Whose return address is to Noisiel (77).
cordially
Lcl lyon republic very professional .... 1 st telephone appointment not honored, 2 nd call 2 ringing then hangs up and when we recall do not answer or hangs up and hangs up, I find this behavior shocking when we know the selection that is made to be advised. (try to avoor them for 3 days eg apparently nobody is available) it stops accepting new customers if you are not able to manage the already existing files
My father was in a private bank in this bank. Inadmissible and haughty behavior. Subscription of unsuitable products (loss of tens of thousands of euros), misbehavior. In short, private banking advisors think more about their premiums than about the advice of clients. Moreover, it took more than a year to manage to transfer the accounts despite a court order: in short, when you want to leave, the LCL does everything to stop you.
Hello,
The LCL estate service is below everything. I call to ask the reasons
charges taken, no compassion no explanation just an obligation to write if you are dissatisfied
Oceane FaBiano DYLAN mom ibifrgih of the week
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Impossible to have this agency as well as the death succession service dating from 01/01/2020 mail dating from February 12, 2020 and this despite multiple phone calls. In addition, he asks you to contact you (a number to which no one answers)
It is really very disappointing and especially on such important documents.
LCL customer for 10 years
I am really disappointed with my zero reception bank.
I had an appointment with Madame eva schwartz at the beginning of August for a professional credit request I made it clear that it is URGENT and I would like the answer before the end of August
I asked to speak with Mrs. Eva Schwarz advised me she cannot receive me she says that she calls me back tomorrow and we are already at the end of August
I explained to the lady at the reception that it is urgent and it is important that I see her today
she makes me understand that it is like that and not otherwise goodbye sir.
I went to see the second person at the reception I explained the situation to him, she told me someone will come see me.
She was supposedly the director of the LCL bank a petite brunette lady with dark hair she wears glasses
I explained my problem to her that I made a professional credit request, I still don't have the answer, she tells me your credit is refused
I asked that she give me the refusal she told me it is not possible because it is not a professional credit.
And during the interview, I did ask for a professional loan for my micro-business.
I do not recommend this bank.
This establishment asked us to contact its services as part of an estate. This is what we have done today. During the telephone dialogue, the person in charge concerned hung up on us. (This behavior is in accordance with the advice given on this site, which we saw after the call). In this area, in particular, it is not always easy to ask the right questions. We need help, that's why this type of service exists. At least we thought so. Balance sheet, nothingness.
The lady at the reception is very unpleasant and responds coldly and meddles with what does not look at our account when it is called for information only!
If she is not happy with her job, she can change it!
lcl.fr