Lanoha Nurseries Reviews

I called three nurseries on a Wednesday to give us a bid for major work at our home. Two returned my calls within 24 hours. Lanoha did not call for a week. The young man who called couldn't believe we could have work starting the next day (day 8 after phone call) and asked me if I just meant they were bidding that day. I told him no...you snooze you lose. I will never call them or go to their showroom again. I honestly think b/c we live east of 72nd street we weren't quite the high rollers they are used to.

Excellent selection of trees, plants and yard items. Very helpful service.

Long time Lanoha customer that's fed up with rude staff and them not standing by their products unless you keep the original receipt on every plant. Original tags still left on a dead $60 bush from Fall, but without the original receipt, I was rudely told to "Go home and find it". Wasn't looking for refund, just wanted replacement. So taking all future business to Mulhall's

Huge nursery with a great selection! I give them only 3 stars because it was rather hard to find someone for help. The employees were extremely knowledgeable, but weren't really willing to help (not great at sales, I guess). I was ready to buy everything needed for my flower bed, brought in photos so they could see sun/shade and space, but the employees would just point and I'd find myself wandering a section with no idea what to buy. Since their plants are in great condition, they charge above average prices which I'm fine paying if only they would have helped me pick out what to buy. And since I'm a beginner, I don't trust myself to buy expensive plants that might not be right for the space, so I ended up getting less expensive plants from somewhere else entirely (less risk). So in all, this is a great place to if you already know what to plant, but not so great for beginner gardeners.

I built a new house and needed landscaping to finish it off. I got bids from a number of landscapers. However, those that finally returned my calls offered the same routine plans that you see all over town. I then called Pat Wood at Lanoha. Pat returned my call promptly and came out as agreed. Pat brought a very creative and modern design playing off the contemporary lines of the house. Pat truly listened to what I wanted and had the perfect creative plan while being conscious of my budget. Pat and his crew are very efficient, finishing on time and cleaning up as if they were never here. Pat and Lanoha have stood behind everything, with only a few minor replacements, which is amazing considering the amount of materials used. All my neighbors have raved about the new landscaping. I have even had a few people stop and ring the door bell to comment and find out who did it. I couldn't be happier with Pat Wood and Lanoha.

Thank you J.T. Savoie for taking the time to come sit with me and give me some ideas to get me started in building my dreamscape in my back yard. Your obvious experience and knowledge of this industry has inspired me to think outside the box. Once I get a better grasp on what I want to do and what I want to spend, I will be contacting J.T. at Lanoha to build my dream backyard! Thanks Lanoha for having the best of the best representing your company. I will pass on your name to my friends!!

Ryan is a wealth of knowledge in the world of mulch.

Attended a indoor plant class on Saturday given by Darryl Cheng. I had to beg my 20 year old daughter to come along. We both really enjoyed it.
The staff at Lanoha are amazing. Everyone is very friendly and helpful.

I don't normally write reviews but just had to give 5 stars and let people know how friendly and amazing this place is.

We shopped after the class and found some great holiday items at 70% off. I can hardly wait for next Christmas now.

I will definitely take more classes here when available.
My daughter also ended up enjoying the class and will go again.

Thanks for a great Saturday in the middle of winter.

Will never shop here again. Twice burned being told on the phone they had things in stock only to drive many miles to get there to find out they didn t have any at all. If I could give NO STARS I would. Someone there needs to be fired and sorry I didn t get that person s name who answered that phone.

Good to have information written next to plants about their light reqirements. Also, have a wide variety of plants from succlents to flowers to trees though they are a bit expensive.

Staff isn t very knowledgeable on plant and tree species. I ve been here multiple times and it s almost pathetic.

Just went in to purchase some plants. Just as our state is going through its biggest surge of COVID-19 and climbing, And our top experts at the University of Nebraska Medical Center are urging people to please be safe and wear masks to protect each other, I saw over 10 employees in the indoor section of their store not wearing any masks. I felt sorry for the elderly gentleman wearing his mask trying to check out. Pretty reckless behavior for a business. If you walk into the store and see the same thing please turn around and take your business elsewhere.

Ggrreeaattt selection, beautiful decor in the retail store. All the employee's are well educated & passionate !

Paul in the front handling the chemicals and fertilizers knows everything there is to know and is the guy to see. He has set me up with everything for my fruit trees and garden and they couldn't be doing any better a year later

I ve been on hold for 15 min. Just trying to find out if they sell Dwarf Liliac Trees and can install it. The lady that picked up sent me to the Garden Center immediately, extremely frustrating. Very poor service. If they cannot have someone answer just say that no one is available.

I enjoyed visiting the garden center and seeing so many ways to enhance my outdoor living spaces. There is a large selection of pots, decorations, and plants to choose from. It is so enjoyable to look around the garden center both inside and outside. There are unique items for children and adults-There is something for everyone! I also appreciated the friendly customer service I received. I look forward to shopping at Lanoha again soon!

The give your Christmas tree a fresh cut, net it and load it in your vehicle for you!

Nicole was awesome. She walked us through and gave us ideas that would work for our home. Her knowledge of all the plants is incredible.

I love going there to get advice for our yard. The employees are knowledgeable and know just what you need. If they don't know they take the time to find someone who does.

Excellent products and great people. I have worked with many designers, but JT is the best. Very knowledgeable and polite. I am very particular on the trees and bushes I want in my yard, but after working with him, I just let him pick them out. Great listener and eye for what the customer is looking for. He is always around when jobs are being completed to make sure they exceed expectations and the workers doing the real work are super...they bust their butts! My wife and I stopped by the Nursery today and 3 workers approached us and asked if we needed help. Very attentive to customers who look puzzled and need help. :) The old saying is very true.....you get what you pay for. Keep up the great work!

Fast caring service. Great selection, prices reflect convenience and quality.

Went on the 4 of July not busy love all the fun stuff and plants they have some things are pricey and some are not bad in price . I think the 35$ fee they have for a designer to come out is pretty steep especially when the cost is not taken off if you buy from them

Lanoha installed a tree in our back yard three months ago. During the process they damaged our downspout. We made them aware immediately and for two months no response. Then a few weeks ago I called again and was told I would get a call back. Never called. Today they showed up unplanned and unannounced and installed a downspout which is the wrong color. Just like the damage the replacement installed was wrong and they just left assuming we would not be the wiser. Be aware of this company, they will damage your property and leave without saying anything. Then take months to repair damage and do that wrong too! Really pathetic this is how they do business.

Updated August 18th:
We were contacted within 30 minutes of this first review which says a lot about satisfying their customers. We were given an option of 25% off our original tree or have it replaced, we chose to have it replaced. We picked another tree that looked almost as good as the first one on 8/04 and it was planted 8/16. Looks beautiful in our yard. Only had scheduling issues as when we spoke on the phone, they said they would be here about 2:30 pm, however they came 2 hours early so I had to scramble to find someone to be at our house when they arrived as my wife and I were both at work. Quite an ordeal and glad it s over.

July 30th:
We are very disappointed in the professionalism. We bought 2 trees 5 years ago and had tremendous sales, service, and delivery. We lost one of the trees in a storm in May 2018 so we went back to them in June and bought a replacement. They delivered and planted the tree July 5th 2018, but to our disbelief they damaged the trunk planting it at 5:30 pm. We took a picture and called them (and emailed the picture) the very next day. It is now July 30th and we have not gotten any results from them about what they are going to do about it. They have told us twice that someone would come look at the tree but no one has yet and now we cannot even get them to call us back. Terrible way to do business!!

Apparently they have the largest selection of trees in the midwest! They have a HUGE lot with tons of trees and nice concrete paths plus tons of bushes, flowers etc. Their prices are also relatively good compared to local nurseries. Super friendly staff too.

They installed a heritage birch tree this morning. The field staff workers were fantastic, extremely nice, and made sure we were happy with the placement before they planted. Thanks so much Lanoha!!

Love to visit Lanoha for unique outdoor decor. Their staff is super helpful too!

Was out for the Spring open house this weekend and was impressed by the variety and selection of plants that I was not finding in the box chain stores! If you are not finding what you need, I would make sure to check them out. Plus I love being able to shop local and buy local.

Incredible selection and great place just to visit!

I attended the open house last weekend and had a wonderful experience!. The staff were friendly and the atmosphere was very welcoming. Plus the plant selection was incredible! I was able to find a gorgeous succulent to add to my collection and a new pot to plant it in that I love. I will definitely visit Lanoha again when I need to use my green thumb!

I had a great experience shopping there. I was referred to go there by Ryan G., when I was looking to add a tree to my front yard i went in and the selection and quality was top notch

Purchased 8 yards of hardwood mulch. As we were putting it down it appeared to have a lot of dirt mixed in and there was trash throughout, mostly pieces of plastic bags but also other plastics and paper. We were picking out trash the whole season as it surfaced. But worst than that, we had an infestation of roaches. I dropped off a bag of trash at Lanohas administrative offices but the owner was out. When I spoke to him over the phone, he brushed off the complaint and said I had too much time on my hands to complain about something like that!!!.......Last purchase I will make at Lanoha.

Prices are outrageous. Clearly they're pretty proud of their inventory.

One of the workers outside... Nicole... did an excellent job with helping us pick which shrubs and trees would work best for our yard. Very friendly and easy to get along with.

The staff at Lanoha are excellent! We drive from Lincoln to visit your store because of this. Also, your inventory is beyond anything offered here in Lincoln - not just the run of the mill types of plants. I so wish you would open a store in Lincoln!

An excellent supply of herbs and vegetables are in stock at very reasonable prices. The staff was helpful as always.

Mike @ Lanoha's has been a tremendous resource for us. We own an older acreage property that had 4 trees on it. Mike has helped us fill in the voids with some small trees (to fit our budget) and some larger trees (to provide shade right away). With Mike's guidance, we've learned what trees not to plant (birches do not do well in our zone and Bradford pears do not survive the temperature swings). We also had browning of leaves on one of our trees. I took a leaf in and met with their arborist ( I am sorry to say I can not recall her name right now) to identify what treatment to use (which has been successful). It ended up needing a fungicide treatment that we could apply. Overall, we've been very pleased with the service and products provided by Lanoha's. And as Mike predicted, in buying trees to create habitat closer to our house, nature is filling in the rest our property with FREE trees:) So happy with our progress!

I love Lanoha! But I was driving on Regency Parkway on Friday 4/10 going home from work and was behind a Lanoha truck carrying a very large tree in a tree spade. It was pretty intimidating. But what made it frightening was whomever was driving took the curves of the parkway fast roaming from lane to lane. No turn signals. Be careful!!

Best place for plants, trees or anything else you need.

Our Lanaha Residence Landscaper Pat Wood has been very detailed and professional and has for the past few years has stuck to our agreed upon plan and our landscape has turned out perfectly

A few years ago we bought a three level fountain upon the recommendation of our son in law Dave Killham. The fountain looks and sounds great to this day. The crew that came out was very polite and professional. We enjoy this addition to our back yard every time we are near it. Thanks to all of the friendly and knowledgable Lanoha team members that helped with our purchase and install.

Got a call from landscaping department: unless I commit to hardscaping and a water feature, and everything planted by Lanoha they did not want to send anyone out to do a draft and an estimate. This gal that called me kept asking if we built a new house. No, wanted landscaping plan and estimate, she said "they do not do that kind of thing". Well, their website says they do, I guess this job was too small for them (they are looking to sell a lot of expensive boulders).

Lanoha has been our landscaping provider since we bought our home 3 years ago and they have done flawless work! We had a berm created that changed the entire curb appeal of our house and we constantly get compliments on. Pat Wood does a great job ensuring our yard gets the monthly maintenance it needs to look beautiful and is quick to respond with any requests or concerns we may have.

Lanoha designed our landscaping when our house was new. They did an outstanding job, we are so pleased. Our original designer moved out of state and we were assigned Pat Wood. He has done such a good job for us. He takes the initiative to contact us about Spring bed clean up and mulch, which the previous designer did not do. Pat is quick at responding. He listens to our ideas and turns them into gorgeous plantings. We often get compliments and refer people to Pat Wood at Lanoha's.

Lanoha is the worst place I have ever been. The cashiers were amazing but when I went out to look at the trees there weren t even close to enough people to help me. As I walked by what seemed to be a manager he rudely and loudly told me to go back out there. When I went up to the cash register a lovely lady named Hannah helped me and we had a great conversation. I hope the company learns from their cashiers because they know how to respect a customer.

Huge nursery with a great selection! I give them only 3 stars because it was rather hard to find someone for help. The employees were extremely knowledgeable, but weren't really willing to help (not great at sales, I guess). I was ready to buy everything needed for my flower bed, brought in photos so they could see sun/shade and space, but the employees would just point and I'd find myself wandering a section with no idea what to buy. Since their plants are in great condition, they charge above average prices which I'm fine paying if only they would have helped me pick out what to buy. And since I'm a beginner, I don't trust myself to buy expensive plants that might not be right for the space, so I ended up getting less expensive plants from somewhere else entirely (less risk). So in all, this is a great place to if you already know what to plant, but not so great for beginner gardeners.

Last spring we bought an October Glory Maple from Lanoha. The gentleman that sold us the tree gave us great advice on a product (which we bought) to help the tree get off to a good start. He also gave us plenty of information on how to care for the tree in it's first few years in our yard. Lanoha's crew planted the tree for us and did a great job. We carefully followed the care instructions through out the year, including the all important winter instructions. You just can't plant a tree and forget about it. It's important to make sure it has the proper amount of water throughout the year. First year it grew about 8 inches. This year with the very wet spring, it has already grown 12 inches. We're very happy and the tree is everything we had hoped for. Thanks Lanoha!!

Nothing but great things to say about my experiences with Lanoha. Very experienced and helpful staff. Highly recommend.

This summer we hired Lanoha to repair and complete a substandard job performed by a smaller nursery outside of Lincoln. Our designer, Samantha Johnson, was awesome! Samantha and the entire Lanoha crew worked to repair what had been done improperly and suggested remedies to address ongoing water/drainage issues. Lanoha has stood by their products and plants and despite the job being complete, they continue to be available for questions. By far, this is one of the best companies out there for skill, knowledge and customer service.

I was a bit late in the game searching for annuals for my potted plants. I went to Lanoha Nurseries. Their selection was slim. I purchased some items, and they were marked as "sale", but still rather pricey. Then I went to Mulhalls, where the selection was triple what Lanoha carried at a fraction of the cost.

Lanoha is great nursery and they are very responsive to their customers.