Land Rover San Antonio Reviews

I had a series of mishaps when I took my Range Rover in. I specifically told my service advisor I needed my car back by 3:00 pm. They had some technical issues which I completely understand but the situation just could have been handled better. My service advisor finally called my back about the service requests they sent me but stated it was too late to perform them (since he took so long to return my call). Then I was told my car would be ready at 3:30. It was not. They were also supposed to have my car appraised which they did not and my car was not washed. I never again even saw or spoke to my service advisor. I did speak to the service manager who was really nice but overall didn't offer any solutions to any of the issues. I live 2 hours away so I explained I could not just drop by next week. Again, no attempts to solve any issues. The site is under construction and they are operating like a used car dealership not a luxury dealership. It's a shame because we are looking to trade in my car but they didn't even attempt to appraise my car so I guess I won't be purchasing again from this dealership. Service is very important to me which is why I purchased from Land Rover over the Infinity I have.

If you re looking for a Land Rover, look no further! Ask for Rowena and she will take cere of you. She is no pressure, very knowledgeable, and will get you exactly what you want for the right price. Highly recommend her and this dealership. I won t go anywhere else now. She will go above and beyond for you like she did for me!

I couldn't be happier with the service I received from salesman STEVEN LIKENS! I traveled from Austin to San Antonio to purchase a used SUV for my family and from the beginning Steven was more than attentive. Starting with Steven making/sending us a personalized video of the vehicle we were thinking about purchasing, to Steven and crew staying late to complete the sale, detail the huge EL Expedition, fill it up with gas, and all this with me getting a great price! I've already given Steven Liken info on what to lookout for for my next purchase, so hopefully I can make my next purchase with them again! Thanks Land Rover of San Antonio and thanks Steven Liken for taking care of me and my Family!!

I was set on purchasing a Lincoln Navigator but when I got to that dealership their sales department was so bad they just gave me a brochure they didn t even know their own cars. I also went to buy a Cadillac Escalade it was so bad because of their microchip issue. I went to Land Rover and Jarrett Perkins was awesome and went above and beyond for me! I will always recommend my family and friends over to him. This guy knows his cars and gave me an incredible experience. I recommend Land Rover to anyone and he will solve any problems you might have!

Beware! Sadly, I have been dealing with this dealership for 3 years. Service is horrible, they do not follow CDC requirements of disinfecting your vehicle before pick up, loaners are always filthy and stinky, constant turn over and no call or follow up when your vehicle is ready. I cannot even tell you how many lies I've been told in regards to my vehicles service.
I purchased a exterior package for paint chips and dents. First year they did good and touched up my paint. Third year I have been told it will be $125+ to touch up paint and my warranty does not cover it!
Time is precious for everyone and this dealership does not care about your time, car, or your satisfaction. Take your money somewhere else!!

Johnathan Martinez at Land Rover in S.A. not only helped me make an amazing Range Rover purchase, but he created a positive experience. An experience that allowed me to walk out with the vehicle I wanted without feeling haggled and drained. He was very patient and not at all condescending through the entire process. Johnathan made it feel like it was not just a one time purchase but a lifelong partnership with Land Rover. I look forward to referring my friends and family!

Went in to the dealer thinking I wasn t going to be able to make a deal on the new ride, but the the Guy Rene Gonzales was the man to make it happen, I couldn t believe how he and his team did they where fantastic, and amazing, wasn t there very long at all on the appointment the Car was parked up front waiting for me fully detail and full of gas before I even set in the office. I didn t expect Rene, and Cameron, to make the deal so smooth and stress free. Best best best experience of all time purchasing a Vehicle. thank you very much to everyone that helped and a special thank you to Rene for making it such a great experience.

Everyone at location is amazing and attentive! Rowena Zambrano is the lady who helped me and I can't even express how much I love her! She made my experience in getting a car so smooth and FUN! Thank you to all & the coolest thing ever on top the deal for a BMW, I even won a $50 gift card for March Madness!!!

I came in on a Friday evening about 2 hrs before close knowing what I wanted and the Land Rover team here went above expectations to make it happen in a timely manner. Even set me up with a loaner vehicle while my vehicle was being detailed. Thank you to Rowena and Cameron for a hell of a car and a hell of deal!

We had a great experience purchasing a vehicle here at Land Rover San Antonio. Everyone here went above and beyond making our experience fun, exciting, and pleasurable. A special thanks to our salesman Aaron, sales manager Cameron, Justin in parts / accessories dept., and the rest of the friendly staff who took care of us like family.