As an insurance broker for 20+ years, many business relationships have been formed with numerous companies. Lancer is one company that is at the top of the list to work with. The customer service and accounting staff are pleasant. Policy pricing is very reasonable. The underwriter's goals to have a personal relationship with their brokers is a big plus!
If you have them and you need to get money from a different insurance company then they will be great. However, if you have insurance with them and someone who is insured by them hit your car while it was parked then they will try to not pay you and make you wait months before you get paid.
From personal experience. Also business is still down and commercial vehicles are not been on the road for a while but they won't allow to lower liability to less than 1 million dollars and makes pay same premiums as if you are working which is crazy. Other companies are much easier to deal with and provide flexibility to help out business owners during this difficult time.
New Ventures trucking coverage, beware! Don't waste time requesting a quote, move onward.
I submitted a request for a commercial long haul trucking quote for a client. They responded in less than 24 hours, not with a quote, but with info that should have been posted on their website in an effort to maintain "transparency."
"Your company does not meet our Underwriting Guidelines "
* Age of Driver Drivers must be at least 25 years or older.
* This authority is new, that makes it a new venture.
* With Lancer Insurance the Owner must be the driver for a New Venture policy.
* With Lancer Insurance New Ventures are limited to only one driver(owner) and one tractor for the first year of the policy.
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Scratch this one off...who's next in line, hmmm?
I've been with lancer with 2yrs now and about to renew my policy again. Me and my agent had some words about them not dropping my rates but I checked others and they were around the same cost. The difference is when I needed lancer to help with a flooded truck they didn't question it they paid it right away we got the truck repaired and it's still on road today. My truck is 15yrs old they want an inspection on it yearly now which don't bother me since we keep it up. I've found that after they gave me a renewal qoute they didn't raise it on me kept it fair. Loyalty to me is worth more then saving few dollars. Thanks lancer for being good to me and my company.
I had 3 trucks and trailer with this company for 1 full policy year. At the end of the policy I did not renew and found a cheaper policy else where and signed with the different company. LanceR is falsely claiming I renewed with them, even though I signed nothing and my broker even knew I didn't renew with LANCER. Now they are going after me with collections for $2500 when I never not pay my insurance in full day one of my policy year. AVOID THIS COMPANY AT ALL COSTS! Rates look good at first but they go after you in the long run. STAY AWAY!!!
Tremendous, outstanding and is always there for us... As a large transportation company with close to 750 vehicles that runs 24/7 we never have to worry cause they are available day and night! They are a pleasure to deal with, the adjustors are friendly and knowledgeable. Kim G is a phone call away and leads a group with years of experience. Lancer is always by our side... 24/7...
As a broker, my office has been placing business with Lancer for 10+ years. They have been a great market for so many of our clients over the years. Competitive premiums, good claims service, and responsive underwriting. They are a local company that we can trust. I am writing this review because one of our clients suffered a claim last month and our client was impressed with the way the claim was handled; helping him repair the damage to his store and keep his business going.
I'm an insurance broker and I've been dealing with Lancer for around 5 years. The staff is great. Always willing to help answer as many questions as you can throw at them. They have a wide range of products and their prices are competitive. Never had any claim issues and I like the fact that are a local company, AmBest rated, and have a dedicated team working together to help us write business.
Lancer Insurance Company is an excellent insurance carrier with a very knowledgeable underwriting staff with excellent insurance products. We have worked with them for over 15 years and have seen the company grow tremendously. I am very please to represent them and have placed many of our top clients with Lancer. I highly recommend Lancer and rate them as one of the top Insurance carriers in the New York area.
Lancer Insurance Company is a Fraud at its greatest!!!! They have no problem taking your premium or monthly payments but you better not have a claim because they are the worse at investigating and settling. In their eyes the owner and drivers are always at fault!!! Please take your business elsewhere because they may have affordable rates but it's because they don't have any intentions on paying any claims.
lancerinsurance.com
