Lakeshore veterinary specialists Reviews

This hospital has been purchased by a HUGE group and wow the quality of service has went way down hill. The political signs on your front windows is a huge turnoff. Your vet tech Zoe is a real piece of work and because of her and her obviously being miserable with her job you will never receive another penny from me and I will do everything in my power that no one I know will ever go to your hospital again!!! The Dr was a huge class act and it's just sad that the first thing everyone is exposed to is the front office and it's very toxic!!

I am at loss for words- I should've known better than to have let the vet care for my Scout after she developed an attitude with me. Dr. Thompson said she was concerned with his depressed breathing & then gave him narcotics that made him crash. The same dose they start opiate addicts with at a methadone clinic.. of course he died. The vet continued with the rude attitude after our cat was pronounced dead. I am so mortified.

When my pup unexpectedly became very ill, I found this place in a Google search, and I'm so very glad I did. While my dog was unable to recover, and I did ultimately have to choose to let him go, the staff here was beyond empathetic, kind, courteous, and communicative for the time they had him through to when I just picked up his remains. To me, what made the biggest impression, is when I walked into the clinic, without having called, holding my unconscious and very sick shepherd mix in a blanket in my arms with no idea what to do, a lovely gentlemen literally ran over to take him from me without question and give him immediate care without even knowing what the problem could be. His confidence and compassion were clear in those actions, and I was put at ease. Thank you to the staff for being, across the board, absolutely stellar. You made a very tough time bearable. I've had to do it once before, and it was a very different experience than what you provided. While I hope my other pup, Navi, stays healthy as long as possible, of course, if she doesn't, I wouldn't go anywhere else. - Link's family

I will never take my pets, or recommend that anyone take their pets to Lakeshore in Oak Creek. I was turned away tonight because they were "at capacity". How can you be a 24/7 emergency vet and turn someone away that is having an emergency with their pet?? They wouldn't even allow me to wait. I was told to go to another emergency vet 20 minutes away. In my book, this is completely unexceptable.

I ve had to take my senior cat there multiple times you in the past two years and every time it was a phenomenal experience. They took exceptional care of my baby and I wouldn t hesitate to go there again if necessary. Everyone is so polite, caring, and thorough! They really care about their patients/patients families.

My wife took our dog here and they turned her away because they were at capacity? How can you be considered a 24 hr emergency vet and turn people away. Makes absolutely no sense.

They were waiting at the door for my dog. Once we informed them that he was blind they were very responsive with him. The vet was very detailed and caring. Staff very polite and responsive. Highly recommend..

I dropped my dog off at 10:30 for an eye infection and I missed a call at 12:36. When I called back the girl on the phone said he was ready for pick up, then when I got there they said they were just calling about his history, and told me that I was the one who misunderstood them, several times. I live in Racine so I had to drive back and forth, back and forth, back and forth. I literally drove 120 miles round multiple trips. When I finally bugged them enough I got him back in my arms at 3:20, come to find out, they still hadn't done anything for my dog! What is this? IT'S BEEN 5 HOURS! The doctor told me it'll be another half hour for her to write a prescription for antibiotics. The whole experience gave me so much anxiety on top of what I was already having for my dog. I'll say the office staff was adult-like mannered, the prices are reasonable and I may trust the care they offer but only when they actually provide it! I'm coming to an ER to pay extra for the prompt care. It should not be an all day event. There is no vestige of quality for prompt service at this facility.

My wife and I had to bring our dog here late on a Wednesday evening. We both couldn't have been more happy with the service. From start to finish, Initially calling on the phone, to bringing our pup in, to talking to the front desk clerk and talking with the Vet techs we couldn't have been cared for better. Everyone was friendly, assertive and treated us and our pup wonderfully. I felt that our pup was in great hands. This will be my go to emergency vet from here on out. Thank you for the wonderful service.

This is for the Oak Creek location. My cat had her first seizure early in the morning. I called Lakeshore and they were able to get her in right away. My cat was seen and assessed in a timely manner. The doctor thoroughly discussed possible causes, tests they could run and options for us. She answered all my questions and was incredibly kind. Every single staff member I encountered was caring, thoughtful, attentive and patient, from the front desk staff on the phone, to the vet techs and the vet herself. I wouldn t hesitate to bring my pets here again or to recommend this place to friends or family. They followed up after she left to see how she was doing, they were good about transferring records to regular vet for post ER check.