La Positva Seguros y Reaseguros Reviews

Very slow attention the treatment of workers is good but very slow

Good prices and coverage in the insurance offered, recommended

I went to ask for information and if good attention

The attention was the worst cancel my vehicle insurance in one

A disappointment in the way they make their clients wait in order to meet the payment of their obligations. And they do not properly guide their clients so that one only learns of some restriction or observation when he is at the window, after having waited from 45 minutes to one hour. In the end, lost time because it could not be done with the payment. In the attention they tell us that there were some indications that are so visible that nobody sees. On top of that one sees that they give priority to the attention of the suppliers instead of the clients (they make separate lists but they attend to us the same windows). Outrageous service. I hope they improve. We fill in the survey they put in and we gave them the worst score.

It has many benefits and is not as expensive as other insurers

Scammers page more than a year of vehicle insurance charged to my credit card never use it and when I wanted to do it according to them an internal area I cancel it without reasons do not fall into the grip of these criminals

If you arrive 15 minutes before closing they do not attend you !!!

The place does not have a parking lot there is a lot of traffic and noise for the clason

It is a large building with so many customers and they do not have a garage.

Here you can do your paperwork with the positive insurance company

Insurance company and the prices are
Half up, but there are others
Economic

They take care of you the only problem in the outside is the parking that there is only for 4 cars

Excellent attention and good cafeeee. Do not worry about parking near a varied menu of restaurants !!!

A high-rise building, very well equipped, very well designed, attentive, friendly and well-trained employees for their position, there are many floors, I was only in some and I had a totally good experience there. Mr. Security is well trained to direct the person to the place they are looking for.
Pstd. If you come with a car, it is preferable that it be in the morning because the parking is not enough.

There is no order and today there was a medical emergency and they do not know how to handle these situations

Good attention and comply with the safety and biocontamination protocols

It takes a while to get on the bus which you can go to Javier Prado.

Is a gotcha!!!!
I bought travel insurance for Spain and they told me that it covered everything (just to convince me) when I was in Madrid I contacted them and they only responded in 2 days and a person reluctantly told me that the insurance only covers if you have a accident or you die. In the end spend a private doctor

It is unfortunate for me that an insurance company with decades in the country has not been able to overcome its lousy customer service, despite the investments of new shareholders in the field that is understood to give it a different face, this situation does not change the reason why which led me to cancel my relationship, I hope that I understand your new partner has the determined capacity to respond aggressively to a true and genuine change, pruning the staff that does not contribute to this important objective

Good building but the insurance service is very bad

The positive account has a fairly central and good location, but the traffic light is terrible, they have to spend almost 3 minutes or who knows more ...

Good place cool environment but LA POSITIVA is crap in terms of insurance before collisions, theft, partial or total damage

The service is terrible they forget about the customers they abandon them the line service is terrible an old face-to-face service when the technology and in return ..... terrible they don't use it

Pity attention, deposit to buy an electronic SOAT and I have a day after the claim procedures and so far I do not have the blessed SOAT, I do not recommend it

They did not give me the required information, a lot of technology, nice uniforms, bad service to the Client / User