LA Pool Guys

LA Pool Guys Review

Reviews 7
4.1
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Reviews 7
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P
3 years ago

Over the past 4 years LA Pool Guys have serviced t...

Over the past 4 years LA Pool Guys have serviced the pool at my home. In that time i have had two different techs - both of whom were always consistent, efficient and kept my pool clean (even after I had some epic pool parties for my kids and their friends). The prices are always reasonable and they communicate often with me via email - my preferred mode of communication. I appreciate that they are always checking my chems and update me when i need regular treatments or preventative maintenance. The beauty of LA Pool Guys is they have one all-in fixed monthly price - no surprise "chemical" charges or whatever. Makes it easier to budget. One summer, our tech brought it to our attention that when he was doing our regular filter cleaning some of our filter components were old and falling apart. (They were there when we bought the house). They sent us an email with the estimate, we approved and within a couple days everything was installed and the filter was running better than we had ever seen!

Admittedly they are often more mindful of my pool than i am - but hey, that's why you higher a great pool service company. Thanks LA Pool Guys! Keep up the good work.

R
3 years ago

Our entire experience with this company has been a...

Our entire experience with this company has been a disappointment. The person assigned to clean the pool weekly was nice however he did not actually complete the basic services that were to be provided each week. Each visit, until we complained, he would be there for maybe five minutes and not until we complained did we see him ever even touch a vacuum. We also had an incident where we had broken glass in the pool, after some back and forth we agreed upon an additional cost they would come and clean the pool with a separate vacuum system. The day he was supposed to arrive he was running really late and had a wedding to go to so we said no problem, just come the following day. When he did he just did his normal five minute route and vacuumed the pool with our system. When we relayed what the service visit should have included he said he had not been told any of that.
I would not recommend this company.

B
4 years ago

I've known Bryan for a while and he's a great owne...

I've known Bryan for a while and he's a great owner! Really knows how to treat his customers with respect and he's an honest guy all around with lots of experience. Great business, great service :)

S
4 years ago

I can highly recommend this pool service company a...

I can highly recommend this pool service company as over the past 20 years they have been excellent at responding to our community's pool and spa service needs. Whether rescuing a green pool, repairing a failing pump, or installing an automation system, LA Pool Guys Bryan, Carly and Don are a cut above the rest. A superb company.

LA Pool Guys

LA Pool Guys

4.1