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7 Reviews
We have had Kuebix live and connected to Netsuite for almost a year. We have yet to move out of integrations and into customer support. I have had various issues throughout the process and the customer support and response has been extremely poor. If I have an issue, there are several times where I needed to send multiple emails to even get a response back. They do not make communication and follow through a priority. I still have open issues that were either not resolved or they created work arounds. Overall, we like the software but not the overall way the project was implemented or followed through. If the software is used independently of Netsuite, it works pretty well. The linking to Netsuite is a little clunky. Overall, it has improved our shipping process but I would love to get to using it to its fullest and not continue to be stuck waiting. Unless I am driving the questions or project, nothing is being communicated.
Kuebix TMS is easy to navigate and you don t have to be an expert to step right in and start shipping. I am able to spend more time doing other warehouse functions compared to the time it would have taken to get quotes from all carriers on every shipment.
We have been a partner with Kuebix since 2016. The quality of their product in a 1-10 rating would be a 20! They are subject matter experts in the supply chain and logistics industry and it is visible through their TMS system. Outside of having a superior product, the customer support level is also way above average. I would recommend anyone trying to transform their supply chain or logistics network to add Kuebix to their tool box.
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About Kuebix
Cloud-based transportation management system (TMS) provides freight intelligence, meets the requirements of every supply chain & integrates with all ERP's.
Kuebix is a leading cloud-based transportation management system (TMS) that provides freight intelligence and meets the requirements of every supply chain. The company offers a comprehensive suite of solutions that help businesses streamline their logistics operations, reduce costs, and improve efficiency.
With Kuebix's TMS, businesses can manage all aspects of their transportation operations from a single platform. The system integrates with all major ERP systems, providing real-time visibility into shipments and enabling businesses to make informed decisions about their logistics strategies.
One of the key benefits of Kuebix's TMS is its ability to provide freight intelligence. This means that the system uses data analytics to identify trends and patterns in shipping data, allowing businesses to optimize their supply chain operations for maximum efficiency. By leveraging this intelligence, companies can reduce costs by identifying areas where they can consolidate shipments or negotiate better rates with carriers.
Kuebix's TMS also offers a range of features designed to meet the unique needs of different industries. For example, the company has solutions tailored specifically for retailers, manufacturers, distributors, and e-commerce companies. These solutions include features such as automated order processing, inventory management tools, and real-time tracking capabilities.
In addition to its core TMS offering, Kuebix also provides a range of complementary services designed to help businesses optimize their logistics operations even further. These services include carrier selection tools that allow companies to compare rates from multiple carriers at once; freight payment and audit services; and consulting services aimed at helping businesses identify areas where they can improve their logistics processes.
Overall, Kuebix is an industry-leading provider of cloud-based transportation management solutions that are designed to meet the needs of modern supply chains. With its powerful analytics capabilities and comprehensive suite of features tailored for different industries,Kuebix helps businesses optimize their logistics operations for maximum efficiency while reducing costs along the way."
- Website
- kuebix.com
- Phone
- 9782982100
- [email protected]
- Address
- 5 mill and main place
- Categories
- Logistics and supply chain
