Many say good and bad reviews.. Dr. Dean has been my doctor since 2009. He knows his stuff, sometimes he is overwhelm with things on his mind. So if he seems, you may think not polite(wrong) I trust him and his staff!! Awesome crew, and that PA Darnell and nurse Fantastic!! Keep up the GREAT work Dr. Dean, and you are looking Younger(smile)/SATISFIED Patient send 10/4/2021
My experience at this location has been great. The staff is super friendly and respectful. Each department works really hard to help patients progress and recover back to normal. I m glad I chose this location. Dr. Miller is a great doctor someone that cares, someone that will push you if you are not where you need to be. Sometimes you might not like what he have to say but he knows exactly what he s doing.
So very disappointed and angry with Dr. Sun and staff. My husband had 2 shoulder surgeries with Dr. George at KSF and everything went so smoothly. Dr. George was fabulous and we didn't have one single problem. When it came time for his hip surgery, he had to see Dr. Sun who was going to have him go to a facility for some CT scans. My husband, who is in excruciating pain I might add, went to the facility two times just to be told Dr Sun's office had not sent over the paperwork and he can't get his scans. We went back and forth with Dr Sun's office for 2 months trying to get this straightened out. We were told they'd had staffing changes and that they were sorry but they aren't sure what happened, along with several other unacceptable excuses. We are now requesting his medical records and he will start over with another orthopedic surgeon. The lack of concern from this office is appalling. My husband can barely walk he's in so much pain. These people showed absolute disregard.
I am in pain all the time on the bottom of my feet.
I was looking forward to seeing Dr. Miller and Dr. Miller answered my questions in details.
Dr. Miller is very kind and wonderful. All the staff are very friendly and nice people.
I highly recommend Dr. Miller.
I have been going to "Red Oak" to see specialists and for therapy for apx 30 years. Don't recall any issues. Everyone I've had to deal with has been friendly, courteous, helpful and knowledgeable, or all of the above.
Good luck and stay healthy.
I take my mother to see Dr Lewis who is exceptional. we adore him.
the issue is the desk. they no longer answer the phone. there is only one number for all locations. they tell you to go to the website to make appointment. the website will not allow a reschedule. Due to a website issue I literally called for 5 days last week and left messages with the voice mail every day. I finally asked The operator ANN, she put me through to Valerie whom she claimed was a manager. I left her a message .. no one bothered to call back.
Dr. Miller has always been exceptionally friendly and professional. He performed my son s surgery 5 years ago on his ankle and my son has been able to return to leisure sports. I went to him recently for a toe fracture. He taught me to stop taping my toes together as instructed by a walk-in clinic. Instead he gave me a toe spacer to protect the fractured toe so it may heal properly. He is the only lower extremity orthopedist I trust.
Impossible to get anyone to return your phone calls. I had a STAT CT ordered by Dr. Aldrich after seeing him in the office for a fractured elbow. 2 days later and a CT that shows multiple fractures still can't get anyone to call me back!
Very sorry customer service does not call patients back wants everything done online but has no place to cancel appointments. Have left four different messages and nobody will call me back
Sorry Sorry Sorry customer service
Dr. Miller and his entire staff were very patient, friendly and thorough in my examination to get me properly diagnosed and put together a plan of action in no time at all. I feel very comfortable moving forward with treatment that I am going to have the best possible outcome. I would highly recommend .
ksfortho.com
