Koko Boodakian & Sons Review

Great place to wash and repair your hand made rugs. I have used them three times and extremely happy with their quality work. Simply the best.

Good price... poor customer communication. We had a very inexpensive rug cleaned there and they were willing to hold it until we had the area painted. We were called by a very irritated person saying that we had to pay for the cleaning, even though they were still holding the rug. We were happy to do that, however, in our initial communication there wasn't any mention of paying prior to pick up. He acted like we were trying to be cheap. Not a good experience communication wise.

A driver of this place was getting Burger King on the job and cursed out an innocent Burger King employee :(. I m a strong believer in karma

My mother dropped a rug off for cleaning in July and they lost her rug. 5 months later and noone has contacted her with an update and they are not doing anything to compensate her. Unbelievable.

I used the same rug in my dorm room for two years. Needless to say it was pretty dirty and stained. Koko Boodakian & Sons took it and made it look and smell like new again.

have been a long time customer of Koko Bodakian rug cleaning services. The reason I chose them is due to their commitment to exceptional customer service. Muhamed and is team go above and beyond to provide personal customer service to address their customers rug cleaning needs to guarantee 100% customer satisfaction. A lot of businesses talk about excellent customer service and do not deliver, while Koko Bodakian service actually emulates exceptional service in all areas.

Sincerely,

Liz Warrick

What superb service.! Mr Mohammed arranged for my mother s rug to be picked up. They cleaned, repaired, wrapped and sent the rug to me in another state. The rug is perfect. I am thrilled.

Excellent oriental rug cleaning and repair. Would not go anywhere else now.

I brought my oriental rug to Koko Bodakian s in Winchester and they did a great job. I drove a half an hour out of my way because they are experts in rug cleaning.
I wouldn t trust anybody else with my rugs.

I've been bringing my rugs here to be cleaned for many years and have been happy. I don't think it is family owned but they still do a very good job cleaning and repairing and they give a good break for "carry in" as well. I've used other firms and have not been nearly as happy. I would recommend them highly.