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B
3 years ago

I just wanted everyone to know what great service ...

I just wanted everyone to know what great service I saw yesterday. I was shopping and going down one of the aisle's. There was another shopper there trying to find something. A King Soopers employee who was off work and doing their own shopping, stopped what she was doing and asked this person if she could help her find something and preceeded to direct her to find her item. I was so impressed. That is someone who goes way above and beyond their job. I made a point to find out her name. Her name was LeeAnn. What an awesome team member of Kings Soopers..I am impressed. Everyone was in a hurry to get home due to the rains, but she took this time... very nice...

M
3 years ago

The Store Is Great, Great Selection , the staff is...

The Store Is Great, Great Selection , the staff is very friendly and helpful most of the time, but we just started using a Healthy Eating App on our Phones but must rely on the stores Wi-Fi to use it, for the past few months we have not been able to get on their Wi-Fi, to be fair we have not complained to to management yet...

Update: 6-25-2020
The Wi-fi issue has been resolved, THANKS!

A
3 years ago

The employee named Bret was overwhelmingly helpful...

The employee named Bret was overwhelmingly helpful in Terms of customer service and providing assistance to the best of his ability on Easter weekend. Definitely deserves a raise for his kindness and helpfulness

K
3 years ago

While I truly appreciate all your staff is doing t...

While I truly appreciate all your staff is doing to keep us fed, PLEASE educate your staff on how to wear a face mask properly. When I was there Thursday, I saw several staff on the floor with their masks pulled down under their chin, or over just their mouth but not their nose. This does nothing to protect shoppers.

And I'm sure you have already read this, but please limit your shoppers to reasonable quantities during shortages. One package of toilet paper, a couple packages of pasta, etc...

M
3 years ago

This used to be my favorite store. With Sarah work...

This used to be my favorite store. With Sarah working there and in a position that is costumer facing, I'll never go here again. My family has had multiple problems with her, but then my dad feel really hard in the parking lot and get only response was "we don't own the parking lot". We weren't even talking to her and she said that to us. How awful, inconsiderate, and inappropriate.

D
3 years ago

The staff is amazing. Super friendly and helpful. ...

The staff is amazing. Super friendly and helpful. The store is always sparce on many items and usually always packed. The store is clean and more modern compared to the kings down the road on Ward or Independance.

C
3 years ago

3 beef product limit, 2 pork... got 4 burgers at t...

3 beef product limit, 2 pork... got 4 burgers at the deli, and a few steaks at the nearly FULL discount section... they said nope, 3 limit at the checkout, can't buy those if your buying 3 of the 4 burgers... They wont even communicate this to their own Deli, NEVER shopping here again...

D
3 years ago

Things management can do to ensure we can ALL put ...

Things management can do to ensure we can ALL put food on the table during this pandemic: 1) Ban the large carts and enforce the small carts or hand baskets. 2) Limit number of items one can buy vs. promoting hoarding. 3) For those doing online shopping, fill up those orders when stock comes in and not wait to shop for those in need at the end of day.

C
3 years ago

Was just in and saw people walking out with 48 pac...

Was just in and saw people walking out with 48 packs of toilet paper. No one would say where it was and they didnt bother to announce it. You would think the store would order enough to restock but apparently they are only out for the profit. Absolutely disgusting.

L
4 years ago

The store is very well organized with a great layo...

The store is very well organized with a great layout and clear aisles. They have a great selection, but unfortunately, the staff is impossible to find and they do not want to answer your questions (I had to ask an employee to direct me to dog food and she said, That way and walked away without pointing a direction or telling me an aisle number, which seems like it should have been common sense to tell the customer) and whoever stocks products places products one space over in front of the wrong price tag. You re better off driving just a mile or two further East of 64th and going to the other King Soopers.

D
4 years ago

While I like this King Soopers, today was a horrib...

While I like this King Soopers, today was a horrible visit. While checking out, an employee (Cody) was spewing profanities about how much he hated his recent employment at an Einstein's with another employee. I wouldn't normally care if it was a small slip of the tougue, and not loud, but his behavior really made KS look bad.

D
4 years ago

Busy at peak hours, and customer service is typica...

Busy at peak hours, and customer service is typically pretty terrible (ie. lots of HS kids that don't care at all to help). There have been many evenings when I've come in at 11pm to pick up groceries, no line, and they're not seen me waiting at the register for over 5 minutes.

T
4 years ago

Found everything I needed here and more. Excellent...

Found everything I needed here and more. Excellent selection of products that you would expect from a grocery store. Very friendly & helpful staff all around including the deli, meat dept, bakery, etc. Also well layed out design and cleanliness that makes shopping here a pleasure.

K
4 years ago

These people are the worst. Bad service, if you as...

These people are the worst. Bad service, if you ask even the manager for something you get attitude like you've ruined their day. Also couldn't buy cigarettes because a passport isn't good enough for these morons.

T
4 years ago

Placed an order online for a coworkers family memb...

Placed an order online for a coworkers family members funeral. Didn't allow me the opportunity to pay online so I called to pay for the order and couldn't do that either. They said its their new policy to not take credit card information over the phone. All this after being transferred from one person to another for approximately 45 minutes. No one did a thing to understand the situation and serve the customer how the customer should've been catered to, especially for as large an order as it was. I mean I was trying to give them my money because I couldn't pick it up myself due to living in a different state. But hey, if you like getting the run around and poor customer service then by all means give them your money, if they'll take it.

B
4 years ago

The friendliest most detail-oriented staff I have ...

The friendliest most detail-oriented staff I have ever seen at a store. I wish I could give them more than five stars. They are all awesome. From the bakery, to the meat department, the deli, their fresh made sushi, the produce department and Pharmacy staff and the cashiers and so forth. Never been in a friendlier business.