3 years ago
I was pretty disappointed given the price of our r...
I was pretty disappointed given the price of our room.
Pros: comfortable bed, right on the beach, near restaurants/shops.
Cons: front desk staff wore masks under nose/chin, server substituted food item without confirmation and seemed shocked it was a problem, no cappuccinos even though it was on the menu, no pool service, intermittent outdoor service, charged different price for happy hour beverage than printed price on menu,, loud music playing late at night at pool, not all pools heated, bed too high to get into easily, housekeeping knocking on door 2 hours before check out and 2 days prior insisted on coming in to hand deliver toiletries when we asked for them to be left at door.
I responded to their survey and I received a response which didn't really addresss the issues mentioned here or in my survey response.
All that being said, if you keep expectations low, I think you could enjoy your time here.