Do not do business with this company.
Do not do business with this company.
Their product was defective and injured my child. KidKraft has attempted to deny any and all responsibility. They have never inquired about the incident in order to prevent it from happening and were uninterested din how my son was healing. They offered me a replacement if I sign a release agreement. The first iteration would have prevented me from speaking about this incident to anyone on any platform or privately. The later iterations still included language that denied all responsibility and may have prevented any recourse if the replacement was also faulty. I asked for a refund after all of this of $117. KidKraft refused. Do not do business with them. Safety is not a priority and they do not stand behind their products.