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EXCELLENT!!!!! I was impressed from beginning to e...

EXCELLENT!!!!! I was impressed from beginning to end. Our sales experience with Nathen was impressive. He sold us a great Toyota at a great price and the entire team was on top of it. Then came processing with management and financing which I thought would take hours....NOT AT ALL. They were professional, quick and overall they exceeded all of my expectations. Thank you so much!

We showed up from out of town looking to trade my ...

We showed up from out of town looking to trade my sons car. We decided to cruise the lot in a Sunday not realizing they d be open. We were immediately greeted by Jon Taylor who listened to everything we said and landed us on the perfect car. I mentioned I was in a bit of a rush and between Jon, his manager and our finance manager Tim (don t remember his last name) we were in and out faster than I ve experienced at other dealers in the past.

They were professional and attentive. Both listened to me and my son. I had brief interactions with other staff members who acted the same. I had a wonderful buying experience and would definitely come back and buy from Jon in the future.

Thanks guys!

I ve been using the Kerry Toyota Service Center in...

I ve been using the Kerry Toyota Service Center in Florence for 4 years now and I am very pleased with their customer service. The staff, notably Ben and Chris, clearly care about customer satisfaction. They treat you like a friend vs just a customer and go the extra mile to make sure you re happy!

Had a pretty awful experience with a vehicle from ...

Had a pretty awful experience with a vehicle from a different manufacturer (rhymes with "board") plus the poor service that came along with it at a dealership local to me, so I unexpectedly found myself in the market for a new vehicle. Enter Kerry Toyota - more specifically, their Certified Used dealership adjacent to the Toyota dealership itself. I did most of my research online, and their website was very useful in figuring out the vehicle I wanted, ballpark payment etc.

When I went to the dealership, Jon was my salesperson. He was very laid back and helpful, answering any questions I had. Not pushy in the least.. I was worried about the dealership experience, but it turns out I was worried for nothing, thanks to Jon and the other staff there.

I picked out a Certified Used 2018 Camry and went for a test drive. No hoops to jump through. They just took a picture of my driver's license and I was off! The test drive went well and I decided to buy the car. I got a fair offer on my trade-in and everything went well in the purchase process, no surprises here! The time spent at the dealership was a bit longer than anticipated, but I wasn't in a huge hurry, so no real issue there.

The dealer's ads tout their service after the sale. I have already tested this a few times, and each time they delivered. My car only had one key at the time of purchase, so they followed up with the previous owner and got my second key for me. No questions asked.

Registration is taking a bit of time, due to backlogs at the BMV, but the folks at Kerry, (specifically Jon, again) are on top of everything... They are even providing a new temporary tag, as my current one is expiring soon.

Very happy with the outstanding service! Kerry Toyota will be high on my list whenever it comes time for a new vehicle, which I don't anticipate happening any time soon due to Toyota's overall quality. Thanks again!

I had 2 recalls on my truck they call me

I had 2 recalls on my truck they call me
Within a hour setup appointment
No problem very nice people in service department
Thank you so much
Will be going back

Went to look at a 2019 Four runner. Nice vehicle. ...

Went to look at a 2019 Four runner. Nice vehicle. Went and looked at the numbers because I had a trade in. That I got from them a year and a half ago. Everything went great until the monthly payment and I told the guy no that was not going to work. This was an older guy long hair (Fabio looking) started to get rude and telling me that it was a 45k car and thats the best I was going to get. I told him NO again because the payment was going to be almost where my mortgage payment was. He just would not take no for an answer. Very rude and pushy. I finally just jumped in my car and left after an hour of this guy. I was happy at one point to be a returning customer but from now on I will go some where else. And Bill the sales guy was great. It was they other A$$!!!e that ruined it for me.

So I thought this was going to be such a great car...

So I thought this was going to be such a great car buying experience, instead the dealership didn't have the rav4 at their dealership that i was initially looking at when I got there, so I asked about a second vehicle I had my eyes on, nope didn't have that one either anyway the vehicle they showed me and pressured me so hard to finance it, I found out had not had an oil change or at least was not reported in over 50,000 miles, I was wondering why they wouldn't print out the car fax ,like they kept ignoring me when I asked. And its been in an accident, which was not reported but this is my fault because I decided to come here. My daughter is in the market to get her a newer Toyota but I will not be sending her here or any of my clients, I was so upset that 2 days later I called and asked to bring this vehicle back. But once you sign your name it's your car.

Inquired about a vehicle several times with no on...

Inquired about a vehicle several times with no one returning phone calls or emails. Contacted thru cargurus and Edmonds as well and no response. I'm assuming this dealership does not need any business.