Keller Williams Realty - Greater Atlanta Area Reviews

Nice place to find a home... Small parking space but the AAA Parking guy Secu Young (got his name) found me a space, watched my car and even thanked me for coming...

They hired a predatory parking business to monitor their lot and boot unsuspecting victims.

Nice building and KW offices. Every one is customer friendly in the office. Easy to find the office using Google navigation! Spot on :)

My husband and I recently sold our home in Decatur, GA, with Laura Brookshire, one of the agents in the KW Decatur office. Unfortunately, Laura made a serious error in judgment which ended up costing us dearly financially. At the time we signed the listing agreement, Laura had made a recommendation for the listing price for our home. We relied on her recommendation because we believed her to be an expert with a lot of experience in the Decatur real estate market. Our reliance on her expertise turned out to be misplaced and resulted in our great financial detriment.
Our house went under contract within 2 days of listing. We were thrilled about that, but we soon found out that the house was severely underpriced. Not long after it was listed, our neighbors alerted us to the fact that our house was listed too low, but it was too late by then, because the house was already under contract with the buyer. We ended up having to consummate the sale to avoid breaching the contract with the buyer.
Laura had not properly taken into account a recent comparable sale that should have alerted her to list the house for $50,000 more than the list price she recommended. We later obtained an appraisal which confirmed that fact. We could have sold our house for at least $35,000-$50,000 more than we did, especially considering the fact that the Decatur City school district is very desirable, and there is a very low inventory of houses here which makes it a strong sellers market. Laura should have ordered an appraisal before recommending a list price, which would have avoided this situation.
To make matters worse, neither Laura nor her broker were willing to own up to the mistake, and were very defensive and dismissive of our concerns. I definitely would not recommend using Laura Brookshire or Keller Williams because of this negative experience. My advice to anyone considering hiring Laura as their agent is to seek help elsewhere, or obtain an appraisal and do all your own research rather than rely on her expertise.

This has been The Worst Experience that I have had when dealing with a realtor! Randy Jon was one of the most unprofessional people that I have dealt with. I would not (in a million years) suggest him to anyone for help with leasing or purchasing a home. Keller Williams, you guys dropped the ball with this guy!
I wonder if the property owner knows that Randy Jon (the realtor) is trying to sell houses to the potential renters like myself, instead of getting people inside of the property (which was his only job in this case).
After being approved for the rental property, I decided that it would be in my best interest not to do business with Keller Williams. The home was nice but the lack of respect and unprofessionalism that I experienced turned into a very unpleasant dealing. Instead, I have chosen to spend my money elsewhere. I would rather go with a company that makes me feel welcome as a client (no matter my race), respected as a client, and treated professionally as any cliemt would. Randy Jon at the Keller Williams Metro Atlanta office was none of the above. My decision to not go with this particular rental was based solely on the representation of Keller Williams (or lack there of). Beware of this company! Especially Randy Jon! If a half star was a choice I wouldn t give that!

Easily accessible, I love the parking and the company is great. Also located in a nice area acessible to alot of resturants etc.

Here, there is such a wealth of knowlege and they treat you like family!

Beth Ann is a great partner and very knowledgeable.

Grant Gilbert is extremely knowledgeable and had a great demeanor. I'm now a proud homeowner!

I recently made a reservation through Airbnb for a property on Stafford Street SW, Atlanta, Georgia 30314, owned by DORIAN, an agent with Keller Williams. The property was booked less than 24 hours prior to check-in, however after detailed conversations with DORIAN. In addition to representations made during conversations, DORIAN listed the property as an entire house that was located in a safe, family neighborhood . Just prior to arriving we encountered the motorcycle/ATV/dirt-bike gang that congregates there (a fact that was left out of the ad soliciting renters). We almost did not make it due to their antics of blocking traffic, weaving in and out of traffic, and screaming at us. However, after that nice greeting we entered the entire house to find that it was actually a basement, and only a portion of a basement. There are two locked doors in the unit that eerily seemed to lead to other parts of the basement. On top of that, there was an overwhelming stench of incense that triggered my daughter s asthma. Within 5 minutes of arrival we contacted DORIAN and she told us to cancel the reservation for a refund. But, it turns out what she meant by refund is only 1/3 of the $1,300 we paid for the entire house . As a result we contacted Airbnb to dispute the refund , and in doing so learned she changed the listing. Turns out that after misrepresenting the unit in the ad and misleading us, and being advised that we were disputing the refund and learned through research that she is a licensed realtor, she changed the listing to add that she is a realtor, that the entire house is really a basement, and that you will hear the renters above you from the upstairs unit that happens to be another Airbnb (another surprise when we got there). Interestingly, she still has not disclosed the motorcycle gang that will greet you upon arrival. To top it off, she is using the new and revised listing as proof to Airbnb that she did not misrepresent the unit to me (to prevent me from getting an actual refund), I guess she thinks I do not have the original listing. Oh, and the pictures on listing the basement didn t look anything like the pictures which is also very misleading. She did add some pictures that reveal a little more truth, but it s a basement with very little light and a low ceiling. Unfortunately, when we contacted Mr. Greg Wiggins to make sure he knew what a agent affiliated with the his brokerage had done, he took the position that DORIAN did not make any misrepresentations while referring to the content of the edited listing. So, either he was not told by her that she changed the listing, or he is not concerned about DORIAN s ethics, I do not know. @PresbyMove

I love everything about them and the way they take care of business at all times and I'm very happy and please with everything overall. Thanks you