Bad reception from the rude hamza'tres receptionis...
Bad reception from the rude hamza'tres receptionist, and does not respect customers, bad seed.
Bad reception from the rude hamza'tres receptionist, and does not respect customers, bad seed.
A business hotel with a convention center that can accommodate from 30 to 800 guests, a space dedicated to exhibitions, and a wide variety of suites ranging from the junior suite to the imperial suite that can accommodate official delegations. On the other hand a very innovative thalassotherapy center on 5000 m2, outstanding construction that will offer therapeutic treatments with seawater, energy care, aesthetic medicine, aquatic rehabilitation, care dedicated to all types of spa, different ages, categories, it can also receive sports teams and people with reduced mobility.
This is the dirtiest and ugly hotel in Tunisia. Cleanliness is not part of the criteria of this hotel. It deserves only one star, just see my picture to see the decrepitude of the place
The hotel has potential and service is impeccable and cleanliness too, but the only problem it needs to be maintained and updated at the level of decoration, painting .....
Fine hotel
5 stars
Good deal
Excellent services
Wide balcony
You hear the waves like you have the room
Unique look
Stone beach is more than sandy
Good buffet
Various and fresh fragrances upon request
Large open swimming pool
They also mentioned that there is an indoor indoor pool for families
High cleanliness
Interest in the customer (the customer) with the Tunisian dialect
Fast delivery of orders
Hotel that has suffered a bit of time but remains classy, very clean and pleasant. Super home, smiling staff and the little care with the customers. Appreciated stay.
Here following cosmetic operation, is certainly not worth 5 stars. The food is horrible! Staff ok.
The room hairs and hairs on the sheets when we arrived. Average cleanliness.
Aging hotel
Please note that the inclusive tax does not include any drinks. Even water is chargeable!
very disappointed for a pseudo 5 * the hotel the PALACE is al abandonment between the state meeting and the Libyan refugees who are with a blow for the blow a total exclusive you pay you cafe water drink you are moved every day for meals and breakfast very average besides the staff is pleasant in the end we take the breakfast movenpick which for once is very very good 5 minutes by taxi .pathetique
The food is mediocre and the cleanliness also cockroaches in the room of weeks and the tables of the restaurant remains without being rid of
hello, your hotel is aptly named because it's a real palace, the room is superb, the breakfast nothing to say, the staff at the top and very welcoming, the bar very helpful, the pool really clean, I spent a wonderful week ... thank you all and have a nice day, greetings ....
Excellent hotel for the summer season but not for winter. Nothing to do around and Tunis centre is 30 minuts by taxi at least!
Waouuu. What a welcome! Especially at breakfast with Leila and her colleague.
Experience to redo if staying in Tunis
I advise against it takes place only the palace name of all inclusive without coffee or water at your expense except for the Libyan refugees taken by the state and better served than customer
Quiet and beautiful view of the Mediterranean. The rooms are spacious as well as the dining rooms, terraces etc ... The staff is pleasant and attentive.
This is the dirtiest and ugly hotel in Tunisia. Cleanliness is not part of the criteria of this hotel. It deserves only one star, just see my picture to see the decrepitude of the place
Amazing stay I had.
One thing I didn't like was how food tasted.
the truth by reading the reviews I thought I had made a big mistake booking this hotel because most were negative, personally I have found all these shortcomings, I can only say that I was fine I was 16 to 30 August 2019 in this hotel in particularly on the courtesy and helpfulness of all the staff and the manager who was very polite throughout the breakfast it was not bad the pools were clean organized the big room even with a nice couch the bathroom just as also a nice terrace the truth I can not complaining to us is much worse than the other parts so trust one who has traveled half the world.
Very good hotel very well received perfect service. Meals very well a lot of choices.
I cannot understand the positive ratings for this horror hotel ... I stayed there for several nights with 2 other people and it was excruciating. Stop buying positive reviews because it shames your already non-existent image even more.
If you want to know more, check out the negative comments on trip advisor, they are more realistic (I liked the one from Sakura Hiruma, which is very representative).
It is not surprising that it is always half empty given the filth and unsanitary conditions of the premises, the total lack of star services and the rude staff.
To be avoided at all costs to avoid nightmares!
PLEASANT SETTING OF THE SYMPATHICAL AND COZY STAFF WE HAVE A VERY GOOD STAY FOR THE 2ND TIME A BIG THANK YOU TO ALL THE RECEPTIONISTS FOR THEIR KINDNESS THEY HAVE EVEN REPLACED MY ROOM WITH A LUXURY SUITE WITHOUT FORGETTING THE BASIN OF JOVIURMA REMAKE .
0 star personal deagraable room room services that left desperate food disgusting receptionist of friday for the departure of today our has paid a bill already paid, disappointed of all ever we are going home and for over you are stuck of a thousand year a backlog. You just have the stars of the shepherd and still you are lucky that I am correct and I weigh my words.
I had a very good stay.
Very good hotel. Amazing service, beautiful pool. Very good food that changes every day. Room very spacious and really beautiful. Seen beautiful.
The service was quick and efficient, with a warm welcome and good food.
it has to be redone !
I just spent 3 days in this hotel with my companion.Good to say it right now this hotel is not level.tout est approximate.l hotel is huge but empty and therefore not enough staff and skills to maintain .in the rooms the furniture and the decor is outdated but it is especially on the details that it does not go.prise fixed to the tear, the luminaires idem.les doors windows just close etc .... one feels that We try to give ourselves a luxury side but it does not work. The very nice staff is not the question but is not trained properly. The housewives who enter the room without knowing if you are inside. , the dubious cleanliness.in the neighborhood 2 abandoned hotels and a small dirty beach to wait for you ... rice of the chicken of the fish for the food and at the sight of the tablecloths one wonders with what hygiene it was prepared.bref, bad experience
A beautiful place but unfortunately the service is not to the point that spoils the number of stars for this hotel not smiling very few are not friendly the service is long you are late by 5min for the meal you do not More
Hotel not the top buffet too small personal pleasant beverage at your expense as well as the water know ashamed in the halls his sewers for the patients of med hope their room is not the top and especially the view
Old hotel that has nothing of a palace, however the staff is lovely. Sometimes the buffet remains to be desired ...
The rooms in the hotel are very nice, very clean and well equipped.
I recommend.
Very good stay, very clean room, cleaning done every day with changed sheets, changed towels, disinfect toilet, lots of small welcome gifts (soap, champoing, shower gel) very varied and delicious buffet open at very long hours, staff very very welcoming in particular madam besma at the buffet, very clean hotel super pleasant background music, I really appreciated being able to change my currency at the reception very practical damage spa farm and souvenir shop not great, very appreciable to be able to go directly to the beach, very clean pool I recommend and in addition by expensive I really recommend we have an excellent stay, I will definitely come back, I really really recommend. I was apprehensive because of the negative reviews and I absolutely do not regret forming my own opinion.
Beware the taxi outside can rip you off by charging more
I will give you the answer as soon as I return in 2 days
Super Hotel helpful staff available very nice room. thank you
Beautiful place in the sense of excellent floor services
Very nice hotel, it made me want to come back to Tunis as soon as possible
The hotel and very beautiful not bcq of world beautiful swimming pool but no water at table c paying 4 dinars
Hello, I specify that the description I am going to make relates more specifically to the right side of the hotel. It's nothing like a 5 star! I would say more 5 cockroaches! That's at least what we had in the room, balcony, hallways ... The room had a foul odor, a mixture of urine, alcohol, cigarette smoke and over it was sprayed with the deodorant spray, impossible to breathe or sleep there. Cleanliness is non-existent! After a fight with the management that lasted all day to get another room (so 1 day lost ...), we were dislodged left side, which I will not go to say it's worth a 5 star ... but which is definitely better. This being so the staff is very friendly and tries somehow to do the best. As for the decoration, it feels like a movie from the 70's ... with the actors in bonus. In short, I do not recommend because you are not sure if you are in the good side of the hotel, but a total renovation would do him the greatest good, because it is very well located.
Fine hotel
5 stars
Good deal
Excellent services
Wide balcony
You hear the waves like you have the room
Unique look
Stone beach is more than sandy
Good buffet
Various and fresh fragrances upon request
Large open swimming pool
They also mentioned that there is an indoor indoor pool for families
High cleanliness
Interest in the customer (the customer) with the Tunisian dialect
Fast delivery of orders
I love to come here again and again . Really nice hospitality
Huge hotel with only a few rooms occupied. Staff nice and helpful. Room service can also be delivered to your room at night. Is located directly on the sea, but the beach is not meant to stay. You can tell that the area was getting old. Breakfast and dinner went well. During the day you can also bring food to the pool. There are deductions for the long distances, which result from the size of the hotel complex and the partly somewhat renovation-needy equipment. A little more sockets in the room would have been nice.
I attended a party at this hotel. The room is spacious and well arranged. On the other hand, the people who manage it are arrogant and rude to see how they treat their customers.
Beautiful hotel with an ideal location for visiting La Marsa and Sidi Bousaid.
Standing and correct services
Has parking.
Bars close at 11 p.m. in summer.
To know that the bottled water is paying throughout the hotel. Even at the restaurant
Super disappointed. Every day we eat the same thing. The buffet is small. As soon as you want to buy something there is no. Gym and spa closed. Hotel retired
A pleasant hotel impeccable service good continuation
To avoid. Very sad stay, sorry food. Non-existent services. Rooms viellottes. Nice staff though.
Today, I reiterate my opinion because the success or failure of a hotel depends as much on the opinions as on the service offered itself. 90% of travelers who travel a lot like me go online to choose their hotel ...
The reviews each of us leave online about a hotel can make or break their reputation and in turn impact their reservations.
That's why I decide to share my overall assessment of this hotel only.
It is a spacious, quiet hotel in a great location, the breakfast staff very welcoming and smiling.
Pool: clean.
perfect sound level (neither too loud nor silent) the musical choice is perfect.
Very nice view of the sea.
My family enjoyed staying at this hotel.
Beautiful setting, little variety of food, very nice catering staff. Very long waiting time in case of request. Not easy to walk for European women.
Hotel and beautiful entrance hall. The room was satisfactory. The buffet nothing to say. Just the drinks are too expensive.
I just spent 3 days in this hotel with my companion.Good to say it right now this hotel is not level.tout est approximate.l hotel is huge but empty and therefore not enough staff and skills to maintain .in the rooms the furniture and the decor is outdated but it is especially on the details that it does not go.prise fixed to the tear, the luminaires idem.les doors windows just close etc .... one feels that We try to give ourselves a luxury side but it does not work. The very nice staff is not the question but is not trained properly. The housewives who enter the room without knowing if you are inside. , the dubious cleanliness.in the neighborhood 2 abandoned hotels and a small dirty beach to wait for you ... rice of the chicken of the fish for the food and at the sight of the tablecloths one wonders with what hygiene it was prepared.bref, bad experience
It was very correct but because of the reception it spoiled everything that she's a pity
All this because we come from hope
In short ....
A good hotel especially for big events
A little old but it is still the case
The staff is super kind and helpful ..
It was a perfect stay and the rooms are beautiful their foods are excellent
A luxury hotel but you don't have to look too much at the details ...
I spent two pleasant nights at this hotel in a wonderful and clean suite, all the staff I met were generous and helpful Good continuation
A business hotel with a convention center that can accommodate from 30 to 800 guests, a space dedicated to exhibitions, and a wide variety of suites ranging from the junior suite to the imperial suite that can accommodate official delegations. On the other hand a very innovative thalassotherapy center on 5000 m2, outstanding construction that will offer therapeutic treatments with seawater, energy care, aesthetic medicine, aquatic rehabilitation, care dedicated to all types of spa, different ages, categories, it can also receive sports teams and people with reduced mobility.