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Went down for an assessment day, was advised they'...

Went down for an assessment day, was advised they'd let me know asap, followed up a week later as not heard anything, told GM would contact me by end of week but no-one did. Emailed again no response. Unprofessional HR team, time wasters.

Stopped at the Netherton Hall at Frodsham a couple...

Stopped at the Netherton Hall at Frodsham a couple of weeks ago for lunch with my wife. The food was very good and the portions were well-judged. Service came with a smile and the prices are very reasonable.

If the standard can be kept consistent it's a gem.

No disabled access, No appropriate response to m...

No disabled access, No appropriate response to my online inquiry

Online for is to small to detail in full the nature of my complaint.

1 hour wait for a cheese toasted sandwich,

This was at the Belmore hotel in SALE Manchester

On 27th May at 12pm myself, my parents, wife and b...

On 27th May at 12pm myself, my parents, wife and boys went to the Links in Llandudno for a meal. We were given the starters in good time but the mains took 1hr and 30mins to arrive. There were other people who came after us getting served quicker. We made an inquiry into delay and then a complaint when one of the orders was wrong. The general staff were very apologetic and Daniel in particular was very good with us. When Daniel offered free deserts he said the assistant manager would be over to apologise. The assistant manager came over with a face like thunder and not once did she apologise. When I requested we talk she dismissed me and said we'll talk later. I made a complaint to her boss, who I hope will be speaking to her assistant. Needless to say the assistant manager needs a lesson in customer service from her collegues. I would suggest Daniel is promoted to take her place. My parents have been to the Links a number of ocassions and said the assistant manager always seems to have a bad attitude. It's a pity because the food is good and the rest of the staff are good. Whilst there was a long delay with the food I would not have complained had the assistant manager apologised instead of giving us a stern angry look.

I need to complain about the ladies toilet at the ...

I need to complain about the ladies toilet at the Gardeners Arms Grimshaw lane, They are blocked the landlord tried his best to sort them out but they are blocked they are a disgrace and cos j w Lee won t sort them , I go in the gardener all the time , can t believe the state of them toilets

The quality of the beer is excellent as is the qua...

The quality of the beer is excellent as is the quality of the food in the pubs. I work at the brewery and witness the level of commitment and care that goes into producing top notch beer and providing great hospitality in the pubs, inns and hotels.