Justia, Inc Reviews

I have used Justia since 2009 for my website's service and design. I have multiple websites and two blogs and Justia continuously goes above and beyond with the service they offer and their communication with my staff. Phone and email inquiries are always answered quickly (even if it's just to say that they received my request and that they are working on it). I have gone through a few website redesigns and the design staff (especially Lihn) is very accommodating and willing to chat on the phone any time I need. Additionally, Tim and Stacy have made themselves personally available to me when I have any questions or when I need their opinion on any big changes to my sites and blogs.

In 2005 I was told by a friend who has an Atlanta based civil practice about what an excellent job Justia had done optimizing his web site. I was a little concerned that because of the location where I practice is much smaller than Atlanta that Justia might not help me with my criminal law practice. However, I quickly learned how great Justia is at not only at search engine optimization but also with customer service and web site design. In 2006 we launched my website and within a brief period of time it was at the top or near the top of most organic searches for criminal defense lawyers in the region where I practice. It remains near the top through today. The income generated that can be directly attributable to the website is many times over the very reasonable price we pay to Justia for hosting the site. Recently, at Justia s recommendation, they redesigned my website to make it more mobile friendly and give it a more up-to-date appearance. I ve received many compliments on the new design.
Justia s customer service is very impressive all the way from the top, Stacy Stern and Tim Stanley, to the person who picks up the phone when you call if you need some help or advice. I have taken advantage of blogging training and refresher sessions many times through the years. Amanda and others cannot have been nicer or more willing to help.
Prior to learning of Justia, I had experienced working with another very well-known host of websites for lawyers and can attest that the customer service, effectiveness and kindness of Justia people are unparalleled. I cannot recommend them more highly.

I have worked with Justia since 2010 and strongly recommend their services. Stacy, Tim and the entire Justia team are dedicated to meeting your website and SEO needs. They have a tremendous wealth of experience in this area and keep abreast of the continuous developments in this evolving field. It is without hesitation that I recommend them with 5plus stars! Thanks Justia!

I have been a client of Justia for over 14 years. Justia managed both my website and blog. They delivered excellent service. I received monthly reports on traffic on my two accounts.

I have had the pleasure and privilege of working with Justia for over ten years. Justia is a company who genuinely cares about the success of the client. They give honest, sincere and straight forward advice. The entire team are well trained and truly care about my law firm's website. I could not imagine having any other internet company in charge of my website.

Thank you to Tim, Stacy, Jessica and all of the staff for always being available and accessible and for allowing me to be part of the Justia family.

This is a great company with great client service combined with an important public mission. Connecting lawyers to people in need of legal talent is its primary objective, but informing the public about legal services and legal issues serves a vital public mission. So the benefit of Justia's work is two-fold: it encourages a more informed public about the legal matters for which they may need representation and it provides an easy way for people to obtain those services in their own communities.

Whenever I have called the company - and I have done so several times - I am always greeted by a knowledgeable representative who can guide me to the right authority. The response has been remarkable both in turnaround and quality.

It is difficult to offer more accolades but the best way for me to summarize Justia is simple: Justia is excellent at serving its clients and it does good by serving the public. This puts Justia in a very small set of companies that maintains an ethical core in an increasing competitive environment.

Excellent company! I used three prior companies that claimed to be able to assist with SEO and with my website. They were a disappointment, until I found Justia. Justia has improved my website, it is very user friendly and informative. They are constantly providing my office with tips and assistance. Customer Service is superb. Moreover, I get compliments on my site all the time. Lastly, the SEO service is fantastic. I place on either the first or second page on GOOGLE (which I requested) and on the first pages of all of the other secondary sites. I recommend this company highly. A++

Justia is the best legal directory on the Web. I include it in many of my legal research seminars and webinars, and in my books, such as my most recent books "Internet Legal Research on a Budget" (which I wrote for the American Bar Association's Law Practice Division) and "The Cybersleuth's Guide to the Internet." Besides helping lawyers and the general public easily find free legal web sites and information, it also provides many other incredible resources--many of them free, from their free daily court opinion and free weekly practice area newsletters, that help you keep up to date; to their free blog and tweet directories, which can be browsed or keyword searched. The blog and tweet directories are superb resources for learning about hot legal issues when there hasn't been time for anyone to write an article or book on the issue and for finding out who are the expert lawyers in almost any legal field if you need to hire a lawyer, refer a matter to a lawyer, or find co-counsel. The site also offers great free resources for law students (e.g., outlines) and business people (info about business formation, employment laws, etc.). Although not free, Justia's web marketing services help lawyers market better and help consumers find the right lawyer--with Justia-built web sites (including mine), Justia's SEO services, and Justia's lawyer directory.

Justia provides excellence in web site design; SEO, Blog design, and a internet optimization solutions. Their customer service and support excellent. The staff is very professional and extremely knowledgeable. They have been seamless to work with, and very responsible to needs and concerns relating to the servicing of their products after the sale. They are a leader in their industry, and no wonder: they have a way of making you feel that you are the only customer they have, and provide real results not just promises.

Justia does an amazing job for our firm and we are so glad we are working with them. They are so professional and will do anything necessary to get our requests done. The results are excellent and we are totally happy with everything.

Robert Goetz
Office Manager for The Law Firm of Valerie J. Crown

Worked with Justia where they created and hosted blog site for my firm for about 8 years. The cost was reasonable and every year I saw a huge return on investment for how much I spent. They always responded promptly to any issues I had and overall had a great experience. Due to reasons unrelated to their performance, I had to eventually move on. However, I would highly recommend them. There are a lot of website and SEO companies who promise the world, charge astronomical fees, and deliver peanuts. Justia is definitely not one of those companies. They provided great value!

As a small firm, Justia is our strategic partner to get our firm's name out to our potential client base. Justia levels the playing field by helping us compete against the larger firms. The client service at Justia is outstanding and they make you feel like part of their family of clients. I strongly recommend Justia to help you create a web based advertising strategy and to help bring your firm to a higher level of success!
Rob Stephen, Managing Attorney,
Stephen Law Group Injury Lawyers

JUSTIA - GREAT ON PROMISE, ZERO FOR DELIVERY

STAY AWAY FROM THEM

Great foreplay. Could not have asked for better initial contacts. As soon after I signed the agreement with Justia problems arose. The communication with Justia was terrible. The people I spoke with at Justia gave poor directions, and I was required to do tasks that were never noted at the outset. It took months for the website to launch. There were problems and problems. When I provided criticism, Justia support got defense. When I provided Justia support with a critique from other web analyzers, Justia attacked the source; Justia never dealt witht he problem. By the time it was over, Justia failed to respond to any critiques and any complaints. Justia's only solution was to have me speak to someone in charge. When I asked for the agenda, I was never give one. I even posted the problems on Facebook to Stacy Stern, the person who recruited me; She never responded. Incidentally, I spoke to some of Justia's support staff and I could not understand their English so much so that I had to demand that they put their remarks and instructions in writing.

In my nest to the last email to Justia support - I noted the following to which I never received a response:

The more I talk to others about the site, the more others analyze your product, the more I am convinced that you folks are incompetent.

Your defensive and non-explanatory attitude to my complaints and feedback is an example of your inadequate communication and a material failure to abide by your representations and contractual promises.

It behooves me that I was required to speak to some of your folks whose remarks and language I could not understand. It is incredible that I was so frustrated with the language deficit that I was forced to ask these folks to write down what they were saying because of this linguistic abyss. And even with the written conversion, I was often at a loss.

Your foreplay is fantastic, but your delivery sucks.

I have lost time, money and energy as a result of your corporate and personal stupidity.

I simply cannot believe that you folks survive as a business entity given my experience with you.

My only respite is that my tenure with you folks is about to end.

Other than that, I will deal with the consequences of your malfeasance later.

For the past 10 years, Justia has provided website and blog services for my law firm. During this time period, I have personally seen the talents, skills, and resources of Justia put to work for my law firm. With both a legal and technical background in place, Tim Stanley and Stacy Stern run a top notch company that can be trusted to serve the best interests of the client. Beyond that, it is impressive to see Justia's dedication to community and the general public by making legal resources, cases, and laws accessible for free online.

We have been with Justia for many years. They are an extremely talented organization - ultra-responsive, professional, hard-working, smart, and results-oriented. They will take good care of you and your web-site. We have enjoyed first page rank for many years and anticipate similar results into the future. Justia is at the top of their game in SEO and website design! They come with my highest recommendation.

My firm has used Justia for our website for over 6 years now. They created and designed our initial website and all subsequent revisions and updates. We have had a great experience with them at all times during our relationship. Their customer service deserves a A+. Patreece and the rest of the business management team are incredibly responsive with answers to any of our questions and are an absolute pleasure to work with. Justia gets our highest recommendation.

If I could give them ZERO stars I would. I tried calling their number listed and spoke to a flat out incompetent person whose name was "Jasmine" as she laughed and was very immature and unprofessional. How do you have someone answering the phones of your company who can't help you with a problem? Then, the next time I called, "Jasmine" was tired of telling me things that she obviously has no control over (i.e. Doesn't have a boss, doesn't have a superior, doesn't have a webmaster, doesn't have a phone number to get in touch with someone else), so "Stephanie" gave it a go. "Stephanie" was more understanding of the situation but still incompetent. I don't understand how you can publish things about someone on your website, but you don't have a webmaster that can correct something when you're in the wrong. I was told, "Sir, if you're going to continue to harass us than we are going to be slower at our jobs, causing your issue to be slower in being resolved." Harass???? You're harassing me by having something on your website that comes up in a google search that isn't supposed to be published! It clearly states that on the bottom of the order! Completely baffled of the stupidity in this company.

Justia gives top-drawer product and sterling service. The company's understanding and appreciation for the legal industry and the digital- communication industry is second to none. The website and blog Justia designed and maintains for me have been a boon for my law practice. Justia has my unqualified recommendation.

Justia is the premiere company for legal professionals, and for the public. On the public side, Justia provides a roadmap for people to find a competent lawyer, and pose questions to lawyers without a charge. Justia also provides a section to find previously asked questions by subject matter. Common sense explanations about various areas of law make it easy for someone to get "up to speed" on the subject of their case.

For legal professionals, there is no more comprehensive place for find resources. This starts with their sophisticated Google powered "Legal Web Search" engine. This enables the user to quickly find the information they are seeking. Justia also maintains the best legal portal to Justia's free resources such as U.S. Regulation Tracker, legal services directory, Daily Court Opinion Newsletters, dockets, Blawg Search, state and federal caselaw, rules, and regulations.

As an attorney and CEO of the JurisPro Inc., I have utilized Justia's marketing for over ten years. Justia's team has consistently exceeded our expectations. Every time I call Justia, I am greeted with a knowledgeable and friendly receptionist. I am directed to the appropriate person, and my questions are answered. For those considering any type of legal marketing, Justia is simply the best. Their knowledge of SEO is unparalleled. There is reason why so many law firms and individual attorneys trust Justia: they deliver. The proof is in the results. Justia's clients rank high on the search engines.

Justia delivers results.

I am very happy with Justia, my website and the services that Justia provides! They are always super-responsive and get things done to my specifications.

Jessica has done an outstanding job as our account manager. We enjoy working with her and taking advantage of her industry expertise. I really cannot recommend her enough!

Justia is an amazing company run by people who strive to get it right. They completely overhauled my firm s website back in 2010 and since that time, I have had numerous lawyers over the years call me to find out who did my website. Justia is not only on the cutting edge of what works with SEO, but they regularly provide feedback on how to continually evolve my site. That effort shows they care about their customer and are not content to simply rest after they create a great site. I am not sure about other lawyers experiences, but I can say from first hand knowledge that my ongoing positive experiences with Justia over the past 6 plus years are the complete antithesis of other experiences I have had with large corporate type web companies that assign an account representative which then changes every few months or years at most. The simple way to describe Justia is that they run their company as if they are vested in your firms success. I currently employ 18 lawyers at my firm, but regardless of whether I was a solo practitioner or ran a firm of 180 lawyers, I would strongly recommend Justia and their incredible team of shining stars.

We launched our fist website over 20 years ago, back in the day of dial-up, little red dot .gifs for accent, swirly blue repeating .jpg backgrounds, when 4 pages of content was a robust site. Everything was in-house, and was originally hand-coded on a DOS word processor. But times changed, the website grew, and after using one web company for a while, we found Justia.

I recommend Justia most highly. There are many reasons: First of all, these folks know what they are doing. They are at the edge of the curve all of the time with timely recommendations on what to do and, probably more importantly, what not to do. They have helped our website grow to several hundred pages, all of which have helped boost our excellent SEO, and all of which function properly. As the website has grown more complex, Justia has helped keep things manageable and functional. Justia has been proactive in recommending changes, and explains the reasons in a manner that everybody can understand and appreciate.

On a daily basis, if there is a question or an issue, we get an immediate response. The customer service is excellent.

I have recommended Justia to many colleagues and will continue to do so.

Feel free to us out: Breakstone, White & Gluck in Boston.

Cheers!

We engaged Justia to redo, optimize and monitor our web site. Since that time, and continuing to the present, we have received more calls from prospective clients, which has really helped to build our legal practice. In addition, they are easy to deal with and our representative, Jessica has done a fantastic job for us.

Justia was very responsive when it came to answering any questions I had about my website. They are knowledgeable with regards to how to get your website optimized. Very professional

Justia is a fantastic company. I started with them years ago shortly after the company was launched. They built an excellent website, handled all the coding for the SEO and have hosted my website ever since. The owner of the Company, Tim Stanley, is a nationally recognized expert on law firm and law related websites. He has built Justia into one of the strongest law related websites in the nation. Therefore, when you hire Justia to build and host your website, you are tied into a law related website with unparalleled strength. It pays tremendous dividends in terms of SEO. Also, everyone at Justia is great to work with and is committed to your success on the internet. The support is tremendous. I would encourage any attorney looking to launch a website to use Justia. It will be money well invested.

Done right the first time. Quick response and always keeps my sites updated. I have over 10 million in sales directly from my multiple Justia sites. I would highly recommend them for your legal website