Jones Automotive Service Review

Great service, these guys go above and beyond. Never worried about being overcharged or paying for parts I don't need.

This place is Magic. Manufactured unavailable parts on site. Stayed true to their quote. Close to the time they gave on the project. Great guys with good attitudes. Knowledgable. Very helpful coming up with long term restorative plans. Priced right. Spanking clean. An historic gem in Omaha held up by a Dream Team! Thanks for the great work!

Had work done on my truck...Was over charged for what they did...And then I had to redo the work myself...Will ever use this place again

I can't say enough good things about this shop. But most importantly, John, the gentleman I dealt with throughout the entire process was outstanding. This could be standard but after I had an awful experience with a completely DIFFERENT company and not being from this area. He was amazing. Incredible with his communication and his public service. You can trust this place. Thanks again, John!!

Very knowledgeable and helpful in emergency lighting. The work they do, they do it with pride. If you have questions about emergency lighting on a vehicle, this would be the first and only place I would suggest!

I took my car in for an A/C check & Don explained what was going on in great detail. Everyone is always super friendly when checking-in or out. It's a great shop!!

They fixed my truck quickly and called me back the same day and told me they had bad news... it was cheaper then the estimate we both laughed

They go out of their way to do things the right way.

Their shuttling service is very helpful and the drivers are always courteous and on time.

They do their best to keep cost in mind. Multiple times they have found ways to help reduce the cost of my repairs.

Excellent service, very helpful and attentive. Difficult to get an appointment on short notice.

great place to take your vehicle
customer service is through the roof great place

I've had nothing but good experiences with Jones for years. In one case I seemed to be having alternator trouble. I had my alternator replaced at another shop but continued to have an issue so went to Jones. They discovered a faulty wire to the back of my alternator connector -and- that the alternator the other shop installed was bad. Their transport service is always prompt and courteous as well.

The staff at Jones are all helpful, friendly, and knowledgeable. I used to live 5 minutes away from their location but have since moved out to West Omaha. Repair shops seem to be on every corner in our new location, but I'll always come back to Jones because of their honesty and integrity.

Experienced professionals providing full automotive services using top of line parts at competitive rates

The guys at Jones Automotive have been a pleasure to work with over the last two years. Great guys doing great work!

Russ, Don, Ken and everyone at Jones Automotive are super. In repairing my classic 1984 Buick Park Avenue, they were more than thorough, working through some vexing problems old cars can have. Jones Automotive is where I go when I need something fixed right, who will back up their work. Thanks again, guys; it's running great now.

I work for a local vehicle dealership and had a customer wanting a unique add-on to their van. I called Jones Automotive about this accessory, and while my customer didn't end up purchasing the van in the end, the experience I had here will make sure I DO use them in the future. I called initially and spoke to Scott Suter, who walked me through what all adding this accessory would entail. I ended up driving down to their shop to have him look at the vehicle, where Scott even showed me a couple different options to save my customer money. I really appreciate all his help. He was professional, very kind, and I couldn't help but notice the Pro-Blue all around the shop. These guys have a great business model. I look forward to getting to know them and getting to work with them.

Able to help me with AC fittings when no other place in Omaha could. Very friendly and knowledgeable.

As always, a fantastic, thorough service and very detailed report. Two thumbs up!

Took my car in for a brake job and was really impressed by their level of service. They did a great job in a short period of time and gave me a ride to and from their shop. Highly recommend!

Absolutely GREAT in every way. Don at Jones Automotive saved the day by helping me during the last hour the shop was open on a Friday during a cross-country trip. Most shops close on the weekend so I was in a pinch. The release cable for my car hood became detached and my car takes quite a bit of oil and I still have 2,000+ miles to go. He gave me a short-term solution and instructions on how to fix it later.

From the moment I arrived, it was awesome service. Three mechanics I met at various points in the building made sure I had been helped. The shop is clean and organized, and the waiting room is comfortable and straightforward. Restroom is remarkably clean. I m so grateful to have found this place and recommend it highly.

Love this place, first time I have left a mechanic and not felt ripped off. Great customer service.

I was in Omaha for the College World Series when the A/C in my car quit working. We were supposed to drive 8 hours to get home the next day. Luckily, I found Jones Automotive who quickly found the problem, located the replacement part, and had it repaired on the same day. They also gave us a ride to the ballpark so we could watch some more baseball while they made the repair. Great communication and great service go a long way!