jojo Bistro & Wine Bar

jojo Bistro & Wine Bar Reviews

Reviews 143
4.1
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Have been to jojos before and had an alright exper...

Have been to jojos before and had an alright experience. Went back last night to give it another shot, and was so disappointed. We started off with a small cheese board, which stated it was an assortment of local cheeses and meats, which when it came out it was the opposite. There was one piece of cheese the size of a quarter, and 4 thinly sliced slices of meat. For $16 and a deceiving description, it was a huge disappointment. My party then split a pizza and found a hair in one of the slices. Was going to complain to the waitress, but already had complained about the cheese board. Not worth the $70. SImple to say, we will never be going back.

Food was good value for the price and atmosphere w...

Food was good value for the price and atmosphere was pleasant. I was not overwhelmed by the flavors of the entree but dessert was delicious. I meant to take a picture before we dug in, but clearly it was too good to wait.

I called here this weekend hoping to make a reserv...

I called here this weekend hoping to make a reservation as I have heard great things about this restaurant. The hostess kindly answered the phone and expressed to us that they were very booked but she would try her best to work with her manager in hopes of accommodating us. After putting me on hold, her manager came back onto the phone. The manager was extremely rude and disrespectful. She acted like she could not care any less that we wanted to dine there. It was actually quite disgusting the way she treated me. While there are many words I could use to describe this place, I m going to say only this: JoJos is possibly the worst run restaurant I have dealt with. Truly embarrassing.

I think that because we went on a slower night it ...

I think that because we went on a slower night it was lovely to be able to talk over dinner, vs speaking loudly, as it is a very popular place. We started with the fine cornmeal calamari fries served Italian style, hot peppers, and an excellent sauce. My date ordered Chicken Milanese, and I ordered Cajun Chicken with mashed potato, and we ordered a side of roasted garlic Brussels Sprouts. Everything was great, however my chicken was undercooked. Management was over in less than a minute and within 5 minutes they gave me a new dinner. It was delicious. When it came to dessert, we were not planning to order anything, and Management again sent us cinnamon cakes and Pittsford Dairy ice cream. They did not bill us for the dessert, which was very kind, as well as my dinner.

Aside from the mishap, it was such an enjoyable experience, and I would tell everyone to go there. This is definitely as treasure on the East side of Rochester!

While the service is decent the food quality is in...

While the service is decent the food quality is inconsistent and often very low end, and certainly not worth the price. If you looking for a good meal you are better off going to Black and Blue.

Nice

Jojo has a great atmosphere focused around their h...

Jojo has a great atmosphere focused around their huge pizza oven. The whole place has the feel of a ski lodge. We stopped by last night and loved some of the cocktails and pizza. They did a great job and will continue to get my business. I'll be back soon, especially for the Monday no corkage fee night.

The food was delicious but the management is terri...

The food was delicious but the management is terrible and the staff rude. Twelve of us went there for my bachelorette party. They were decent enough to give us the hunky waiter with the long hair. Unfortunately, he spilled a entire cup of scolding hot coffee on my matron of honor before we even ordered dinner or had our first round of drinks. Not only was she in tears from the burns but her dress was ruined and she had to leave the party, that she planned, to ice her left shoulder, arm and leg. Two of my other bridesmaids and our mother left to take care of her. My mother spoke with the manager on the way out and she only offered us burn cream. NEVER did the manager come to the table to apologize or inquire how my sister was after she left. She never offered to comp anything. The waiter was understandably mortified and apologetic and offered to pay for our two appetizers. The rest of the restaurant staff was noted to be talking and snickering about us the rest of the night. We had to approach the manager about the incident after dinner and prompt a incident report. It really is unfortunate that this was HANDLED so POORLY. We all understand that accidents happen but it was down right rude the lack of empathy management had for the fact that my sister was injured, her dress destroyed and our night ruined.

Casual setting with open bar and seating area. Win...

Casual setting with open bar and seating area. Wine and drink select was good. Small plate selection which my wife wanted was somewhat limited. But we enjoyed our dinners. Service was good.

We had been to Jojo a couple of times previously, ...

We had been to Jojo a couple of times previously, and each time found both the atmosphere and food enjoyable. Our last visit however, was a great disappointment. I am embarrassed to have chosen Jojo for my birthday dinner with my wife and parents.

Our server was rude and appeared disengaged and entirely disinterested. The pizzas were not prepared well at all - crust was over cooked, toppings were scant and dried out due to being overcooked, overall terrible. It was like eating crackers with burned vegetables on top of them.

It is not often that we decide to completely write a place off based on one visit but this is one of those times. We will not be back.

I suggest to management that you do something to improve the attitude of your servers and correct whatever issues exist in your kitchen.

Our dinner items were outstanding, fresh gulf fish...

Our dinner items were outstanding, fresh gulf fish special and ahi tuna tartare. Drinks are a little pricey but tasted good. Service was very responsive and helpful. Definitely would recommend Jojo to our friends.

jojo Bistro & Wine Bar

jojo Bistro & Wine Bar

4.1