3 years ago
Staff are always amazing, and we had exceptional c...
Staff are always amazing, and we had exceptional customer service today. Staff were all running around (it was so busy!) but we're absolutely lovely regardless- Really want to give excellent feedback first to Jan in the soft furnishings department- she went above and beyond to help us find a price for an unmarked clearance sofa even though it wasn't her department! She was so helpful and friendly, absolutely fab customer service. Also want to thank Diane or Diana (sorry can't remember) who helped us sort out a rug.
We only went in to check for fabric for a sofa we planned to order online, only to find a better one for much less money on the clearance. For how busy the store was, we didn't find we had to wait too long to get it all sorted and were quickly and happily on our way out. We knew it would be busy being the first day open after Christmas and the staff were fab given the circumstances.