John Lewis used to be my go to shop for anything h...

John Lewis used to be my go to shop for anything home & electrical. I will be looking elsewhere from now on. The excuse of Covid wears thin and should no longer be an excuse. Perhaps stores closing nationwide is more of a reflection on loyal customers getting sick of being mistreated and deciding to look elsewhere! Hanging up the telephone and holding on to money for orders that cannot be fulfilled is not the way your once reputable brand was established.