John h. stroger hospital of cook county Reviews

My brother received the best care from the surgical cardiovascular team at Stroger. They personalized his treatment to his specific needs. I was greeted by a team of Doctors who worked around the clock to make sure he was comfortable and healing. He had two valves replaced on his heart, an infection in his lungs that traveled into his blood making him septic. There was a lot going on but every area was being looked after. The team of Doctors answered all my questioning and even listened to my request. He had quality care you can tell he wasn't just a test subject but they treated him with dignity
I am thankful for the team in SICU.My family appreciates all the hard work and dedication.

As a child my mom would bring me to Cook County Hospital. She would often say At the County the doctors service a many of people and they know what to do the first time to get you well. I pride myself on those words spoken from my mom. As I reflect the doctors were warm, caring and emphatic towards the patient s. Now cook county hospital has employed immigrants from foreign countries to practice medicine here in the United States and they display no empathy towards the patients. The foreign doctors talk aloud about patient care and talk to the patients as if they are not human. One doctor is so cheeky that she should be investigated for her practices and sad to say there may be more!

My boyfriend was admitted and in the ICU. From the very first call it was a terrible experience. I was told he was not in the system by the operator who quickly and rudely hung up on me. I then called back 20 min later and was fortunate to speak to someone else during shift change- my boyfriend was admitted on a Thursday and I did not get a call from any doctor until Saturday. While he was still conscious he commented that some of the nurses were rude and treated him as if was asking them to do things out of their job responsibilities. Mind you he was very sick and couldn t even get off of the bed. After several days there he passed away and the worst customer service came then. His items were not with patient relations, eventually we retrieved partial items thru funeral home and discovered his cellphone and charger were missing and that we had been given someone else s clothing and shoes (along with his). Patient relations rep Marisol told me that it was my dead boyfriends fault for taking his cellphone with him when he knew there was a phone in his room and hospital was not responsible even tho they couldn t explain where his phone could be. He had been intubated so it was not possible for him to safe keep his own phone.It should have been retrieved and placed w the rest of his items at the point they knew he d be unconscious. She also instructed me to throw away the other set of clothing and shoes that were not his. I m sure someone else s family might have wanted the clothing of their loved one back. She said they would not take the items back. This is a trash hospital with people who ve lost their humanity. She tried to give us the run around about missing items and found herself caught in lies. After we informed her we had an attorney available to discuss why she wouldn t release the paper she claimed to have stating that all his belongings were given to our funeral director, an hour later the phone was found. When you loose a loved one unexpectedly the last thing you should worry about are where their items are and how they went missing in a hospital setting. Especially when it s the last of the things you will have to remember them by. The way they handled my deceased boyfriend s items and the responses to our family is unacceptable. Where is the compassion and kindness for the patients and their families? Once we started requesting medical records and explanations for things their smiles went away and the attitudes started coming.

My sibling got the best consideration from the careful cardiovascular group at Stroger. They customized his treatment to his particular necessities. I was welcomed by a group of Doctors who worked nonstop to ensure he was agreeable and recuperating. He had two valves supplanted on his heart, a contamination in his lungs that went into his blood making him septic. There was a great deal going on yet every region was being taken care of. The group of Doctors addressed all my scrutinizing and surprisingly paid attention to my solicitation. He had quality consideration you can tell he wasn't only a guinea pig however they treated him with nobility

I'm grateful for the group in SICU.My family likes all the difficult work and commitment.

My experience has been with the prenatal and labor and delivery floor, amazing nurses and doctors. They have always been the most caring throughout everything. Not a single day goes by without someone making an effort to make you more comfortable.

The people that worked with me were wonderful. I am by myself, and injured my ribs, and I was incredibly nervous about it. They walked through every possibility and kept me feeling a lot calmer than before I had gotten there. It took a long time, but I really appreciated the care I received. Paris C. had given me a pain shot, and was easily one of the nicest nurses/doctors I have ever interacted with.

Went to the emergency room and this is literally the worst hospital ever. The staff and even the nurses are VERY rude. My boyfriend asked if he could charge his phone while he waited for me since they wouldn t let him come back and they responded not my problem .They provided very little assistance or care. Zero explanation or understanding of symptoms. DON T GO HERE!

the hospital is very giant .provides very perfect medical service.
it has better intensive care than other hospitals yo receive the emergency cases

The nurse was swearing at my mom because she used the bathroom on her own. Then her phone was stolen while she was sleeping. Please take your loved ones anywhere else if you care about them. My mom asked the lady for help if she could open her apple sauce they told her(Not my Job ) and walked away.